Another United Club enhancement? No cheese?
Nov 28, 2014, 3:30 am
#31
Join Date: Nov 2000
Location: Hotel Guru
Programs: Marriott Lifetime Titanium, UA Gold
Posts: 1,455
Nov 29, 2014, 5:37 am
#33
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
Nov 29, 2014, 7:55 am
#34
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
They had extremely stale oatmeal raisin cookies at IAD the other day. I took one bite and spit it out. My dental plan isn't the greatest, so I didn't want to risk breaking anything.
There were only a few stale cookies left, so I mentioned to my companion that if we each threw away a half dozen or so, they'll have to bring out a new tray.
She, in her idealistic mindset, said I could just mention it to them, and they'd take care of it. I pointed out that the help at IAD doesn't speak English, and neither of us speak Arabic, so communication might be an issue, but she's welcome to give it a try.
Sure enough, she had no luck communicating with the help, but she was able to communicate something to the RCC rep, who in turn managed to communicate something to the service staff.
Fast forward 5 minutes, and they brought out a brand new tray of cookies, just as stale as the original ones.
At least it would have been more fun throwing away the original cookies...
Nov 29, 2014, 7:23 pm
#35
Join Date: Aug 2006
Location: Vancouver, BC
Programs: UA MM *Gold, Accor Silver
Posts: 1,854
The stale cookies rotate. Sometimes it's stale oatmeal raisin, sometimes it's stale chocolate chip, sometimes it's stale sugar cookies.
They had extremely stale oatmeal raisin cookies at IAD the other day. I took one bite and spit it out. My dental plan isn't the greatest, so I didn't want to risk breaking anything.
There were only a few stale cookies left, so I mentioned to my companion that if we each threw away a half dozen or so, they'll have to bring out a new tray.
She, in her idealistic mindset, said I could just mention it to them, and they'd take care of it. I pointed out that the help at IAD doesn't speak English, and neither of us speak Arabic, so communication might be an issue, but she's welcome to give it a try.
Sure enough, she had no luck communicating with the help, but she was able to communicate something to the RCC rep, who in turn managed to communicate something to the service staff.
Fast forward 5 minutes, and they brought out a brand new tray of cookies, just as stale as the original ones.
At least it would have been more fun throwing away the original cookies...
They had extremely stale oatmeal raisin cookies at IAD the other day. I took one bite and spit it out. My dental plan isn't the greatest, so I didn't want to risk breaking anything.
There were only a few stale cookies left, so I mentioned to my companion that if we each threw away a half dozen or so, they'll have to bring out a new tray.
She, in her idealistic mindset, said I could just mention it to them, and they'd take care of it. I pointed out that the help at IAD doesn't speak English, and neither of us speak Arabic, so communication might be an issue, but she's welcome to give it a try.
Sure enough, she had no luck communicating with the help, but she was able to communicate something to the RCC rep, who in turn managed to communicate something to the service staff.
Fast forward 5 minutes, and they brought out a brand new tray of cookies, just as stale as the original ones.
At least it would have been more fun throwing away the original cookies...
Nov 29, 2014, 8:05 pm
#36
Join Date: Mar 2011
Location: EUG
Programs: UA Gold; IHG Spire Elite
Posts: 443
SFO rotunda UC around noon yesterday had no cheese and no carrots. They did have those yogurt covered pretzels, and they eventually put out yogurt. Some gentleman was strenously complaining to a staff member about how much UA has gone downhill... She was apologetic but suggested he complain to the desk agents. Not exactly DYKWIA, but, man, the woman who stocks the cookies probably doesn't want to hear your complaints about SMI, J.
Last edited by jewels421; Nov 29, 2014 at 8:12 pm Reason: Typos
Nov 29, 2014, 9:32 pm
#37
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Nov 30, 2014, 1:27 am
#38
Join Date: Apr 2011
Location: SIN
Programs: UA 1K MM, SQ PPS, CX Silver, Accor Platinum, Marriott Gold, SPG Silver
Posts: 679
I'm guessing other people had the same thought. Where else would you think the new stale cookies came from?
Nov 30, 2014, 11:57 am
#42
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
If they expand this lounge network to fill in some of the holes (e.g., IAH, ORD), there will be absolutely no reason to hold a UA Club membership.