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No Meal service displayed for long hual flight(s) -- IT Glitch?

No Meal service displayed for long hual flight(s) -- IT Glitch?

Old Jan 30, 2018 | 12:55 pm
  #31  
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Was on UA59 (and when it operated as UA 901) numerous times and can assure OP, that there will be meals!
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Old Jan 30, 2018 | 3:08 pm
  #32  
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Originally Posted by IAH-OIL-TRASH
Not sure why these obvious glitches need a post every week or two.
1) With the continuing product cuts people really aren't sure what will be cut next.
2) FT frowns upon more aggressive search-before-you-post reinforcement.
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Old Jan 30, 2018 | 8:03 pm
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Originally Posted by IAH-OIL-TRASH
Not sure why these obvious glitches need a post every week or two.
+1. The big story would be if one day there's really no food on those flights.
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Old Apr 10, 2018 | 10:23 am
  #34  
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No meal? International business. LOL



My latest chuckle. My United reservations on LH metal, show no meal for a 9 hr, international, business flight to FRA. If I run a check for a new flight, or check the LH booking, it shows meals served. Systems glitch and not worth asking, It's just funny.
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Old Apr 10, 2018 | 10:27 am
  #35  
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Not a glitch. People booked on United codeshares do not get meals on LH J anymore.
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Old Apr 10, 2018 | 11:01 am
  #36  
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Ah, the monthly thread about an IT glitch showing no meal
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Old Apr 10, 2018 | 11:03 am
  #37  
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My bad. Hadn't seen it before.
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Old Jan 5, 2022 | 1:15 am
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United - No meals on international business class flights?

I have a United flight next week from the U.S. to Brazil.

Tonight, I was checking my business class reservation that I bought a month ago.

I am a million-miler with United and have never seen a paid international reservation with a note on each segment of the reservation stating that there will not be any meals for any of the flights (four segments - two going and two returning). Each segment says no meal.

Has anyone ever heard of this or seen this?

I have tried calling United several times to ask about this and waited on hold for more than an hour each time and all I get is music and finally, the phone went dead.

I did get a good fare on the flight but I paid the amount shown when I made the reservation. The fare is not a mistake fare. There are still similar fares on United to the same location for similar prices.

Here is a portion of what is shown on each segment of my itinerary.- showing no meals:

"FLIGHT INFO Flight UA 63 Duration 10h Aircraft Boeing 777-200 Fare Class United Polaris business (P) Meal Not offered on this flight Seats7A Bags3 free bags


Flying in "Polaris business" is clearly on the reservation but, as I wrote above, each segment says no meals.

I realize United is busy and understaffed on the telephone. But, a reservation that is paid and is for six thousand miles (one-way) and ten hours duration (one-way) with no meal is weird.

Does the flight attendant tell the passenger that everyone on the flight gets a meal except for passengers who got a discount on their ticket even if the flight was a few thousand dollars? There was no notice about no meals when I bought the ticket.

Anyway, since I cannot reach United, I just want to know if anyone knows the answer to this first-time no-meal event for me. Thanks

If this is a new policy with United, does a passenger bring meals on board for a long international flight? Again, this is not a mistake fare and similar fares are still being offered with no indication of no meal service.
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Old Jan 5, 2022 | 1:30 am
  #39  
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Not sure what the date is, but united.com shows dinner for UA63 in all classes, even economy.

If you want to confirm, you might try sending United a direct message on Twitter. That has worked many times for me with questions on reservations.
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Old Jan 5, 2022 | 2:58 am
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Pretty obvious that it's just a display issue and a meal will be served. There's a thread with multiple similar experiences.
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Old Jan 5, 2022 | 3:28 am
  #41  
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I have often seen "no meal" in the reservation email, especially for partner flights. Just disregard it. Last year when I flew SFO-TPE in May we stopped in GUM for a crew change and spent a total of 17 hours on board. Both legs said no meals but we were given plenty to eat.
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Old Jan 5, 2022 | 8:16 am
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computer glitch, has been happening for years. You'll receive "food"
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Old Jan 5, 2022 | 8:35 am
  #43  
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Originally Posted by kirkwoodj
You'll receive "food"
Just like in Repo Man.
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Old Jan 5, 2022 | 8:36 am
  #44  
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Originally Posted by dgcpaphd
I am a million-miler with United
A million-miler with United and not recognizing a glitch? They do happen. Seriously.

Youll be able to complain about the meal served in the Lets Eat thread after the flight
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Last edited by IAH-OIL-TRASH; Jan 5, 2022 at 8:43 am
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Old Jan 5, 2022 | 9:08 am
  #45  
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