FlyerTalk Forums - View Single Post - No Meal service displayed for long hual flight(s) -- IT Glitch?
Old Jan 5, 2022 | 1:15 am
  #38  
dgcpaphd
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Join Date: Apr 2008
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United - No meals on international business class flights?

I have a United flight next week from the U.S. to Brazil.

Tonight, I was checking my business class reservation that I bought a month ago.

I am a million-miler with United and have never seen a paid international reservation with a note on each segment of the reservation stating that there will not be any meals for any of the flights (four segments - two going and two returning). Each segment says no meal.

Has anyone ever heard of this or seen this?

I have tried calling United several times to ask about this and waited on hold for more than an hour each time and all I get is music and finally, the phone went dead.

I did get a good fare on the flight but I paid the amount shown when I made the reservation. The fare is not a mistake fare. There are still similar fares on United to the same location for similar prices.

Here is a portion of what is shown on each segment of my itinerary.- showing no meals:

"FLIGHT INFO Flight UA 63 Duration 10h Aircraft Boeing 777-200 Fare Class United Polaris business (P) Meal Not offered on this flight Seats7A Bags3 free bags


Flying in "Polaris business" is clearly on the reservation but, as I wrote above, each segment says no meals.

I realize United is busy and understaffed on the telephone. But, a reservation that is paid and is for six thousand miles (one-way) and ten hours duration (one-way) with no meal is weird.

Does the flight attendant tell the passenger that everyone on the flight gets a meal except for passengers who got a discount on their ticket even if the flight was a few thousand dollars? There was no notice about no meals when I bought the ticket.

Anyway, since I cannot reach United, I just want to know if anyone knows the answer to this first-time no-meal event for me. Thanks

If this is a new policy with United, does a passenger bring meals on board for a long international flight? Again, this is not a mistake fare and similar fares are still being offered with no indication of no meal service.
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