UK "Registered Traveler Service" Does anyone know if United is supplying any codes?
#1
Original Poster
Join Date: Apr 2014
Location: LHR
Programs: UA 1K, Marriott Gold, mLife Platinum
Posts: 380
UK "Registered Traveler Service" Does anyone know if United is supplying any codes?
I've just discovered the Registered Traveler Service
This is a UK program to allow holders of Australian, Canadian, Japanese, New Zealand, or USA passports to use the biometric, EU passport gates, or to use the EU/UK passport channels at LHR and LGW.
The website says codes are provided by the UK Border Agency, and by airlines.
Does anyone know if United is supplying any codes?
https://www.gov.uk/registered-traveller
This is a UK program to allow holders of Australian, Canadian, Japanese, New Zealand, or USA passports to use the biometric, EU passport gates, or to use the EU/UK passport channels at LHR and LGW.
The website says codes are provided by the UK Border Agency, and by airlines.
Does anyone know if United is supplying any codes?
https://www.gov.uk/registered-traveller
#2
Join Date: Sep 2011
Location: ORD, LHR
Programs: UA GS/2M Miles, AA 1M Miles
Posts: 58
UK Trusted Traveler Program - NEW
Just got invited to a new UK trusted traveler program by UA. It's a trial program so UA will have to give you a unique code to register for the program. If approved it would allow me to use the ePassport lanes rather than cattle queue. Certainly helpful.
Not surprising that the UK is finally opening up their trusted traveler program to the US since Global Entry started to trial UK citizens much earlier this year.
I'll keep everyone posted as the program develops.
Not surprising that the UK is finally opening up their trusted traveler program to the US since Global Entry started to trial UK citizens much earlier this year.
I'll keep everyone posted as the program develops.
#3
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,271
Yes, its called Registered Traveler, and there's a good thread on it in the BA forum!
http://www.flyertalk.com/forum/briti...sitors-uk.html
I've been a member for about 9 months - to ensure the most benefit one must have a biometric passport.
http://www.flyertalk.com/forum/briti...sitors-uk.html
I've been a member for about 9 months - to ensure the most benefit one must have a biometric passport.
Last edited by StingWest; Dec 16, 2014 at 11:03 am
#4
Join Date: Nov 2004
Location: SNA
Programs: United Global Services 3MM, Marriott Ambassador, AMEX Platinum, Global Entry/NEXUS
Posts: 233
I was invited to do the same - applied middle of last week and got a response by Friday that I was accepted to the program. Looking forward to exercising this on my trip back next January!
#6
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,271
I'm basing this on the trial, of which I was a part. It may now be changed since airlines are issuing invites. Your letter from "Gov.UK" will have more definitive information.
Ah, just checked, apparently they've completed the trial phase (which was free) and on to the real service. Now it is 50/year and it seems you have to get a code from the airline. So, my answer is now "I don't know" about requesting an invite from UA
This post, from the BA forum, seems to indicate that UA isn't yet able to issue many of the invites, and may be restricting them to only GS members who fly there often:
http://www.flyertalk.com/forum/23975892-post287.html
Last edited by WineCountryUA; Jan 6, 2015 at 11:21 am Reason: merging consecutive posts by same member
#7
Join Date: Jan 2015
Programs: UA
Posts: 2
I’m all set up with the program and even have the card. Here is what I ended up doing:
After passing through immigration and customs at Heathrow T2 (via United Airlines) go to the Information Area. Look for the large sign that say “Border Force” and pick up the red phone under the sign. (Guessing this will work at all terminals. You can all do this when leaving Heathrow…just go down to arrivals before going through security.) You will be connected directly to an Officer. Asked them for an invitation code for the program. Or ask to get the invitation code from the officer when going through immigration…they did not have them the one time I asked.
Go to: https://www.gov.uk/registered-traveller to start the process.
Submit the application and pay 50GBP
I got an email back asking for proof of how many times I travel to the UK. I sent them .PDF scans of my passport stamps.
I got an email back that I was approved pending a final check by a Border Force Officer. I needed to print the email they sent me and bring it the next time I came to the UK. I had to go through the normal immigration queue (Fast Track for me) and I showed the officer the printed email. We had a little chat and he gave me a card and wrote my member ship number on the back.
The next day I got the following mail:
You have been accepted as a member of the Registered Traveller Service.
Please allow 48 hours from receipt of this email (so we can update our system). Then you will be able to:
• use the ePassport gates at Heathrow and Gatwick (if you have a biometric passport).
• use the UK/EU queues at Heathrow.
• use the special lanes for Registered Travellers at Gatwick
After passing through immigration and customs at Heathrow T2 (via United Airlines) go to the Information Area. Look for the large sign that say “Border Force” and pick up the red phone under the sign. (Guessing this will work at all terminals. You can all do this when leaving Heathrow…just go down to arrivals before going through security.) You will be connected directly to an Officer. Asked them for an invitation code for the program. Or ask to get the invitation code from the officer when going through immigration…they did not have them the one time I asked.
Go to: https://www.gov.uk/registered-traveller to start the process.
Submit the application and pay 50GBP
I got an email back asking for proof of how many times I travel to the UK. I sent them .PDF scans of my passport stamps.
I got an email back that I was approved pending a final check by a Border Force Officer. I needed to print the email they sent me and bring it the next time I came to the UK. I had to go through the normal immigration queue (Fast Track for me) and I showed the officer the printed email. We had a little chat and he gave me a card and wrote my member ship number on the back.
The next day I got the following mail:
You have been accepted as a member of the Registered Traveller Service.
Please allow 48 hours from receipt of this email (so we can update our system). Then you will be able to:
• use the ePassport gates at Heathrow and Gatwick (if you have a biometric passport).
• use the UK/EU queues at Heathrow.
• use the special lanes for Registered Travellers at Gatwick
#8
Suspended
Join Date: Jul 2007
Programs: United GS+
Posts: 1,889
Yes. I received an email from a third party (also in Willis Tower, Chicago) saying that GS recommended me for the program. I confirmed my interest, they provided a code, I enrolled, and got my card when I went to LHR.
#9
Join Date: Jun 2012
Posts: 20
Message from 1K Line
Ive received your email from a colleague regarding your interesting in the UK Pilot program of Registered Traveler.
Unfortunately at this time we do not have an invitation code to extend to you however Ive added your name to a waiting list should United Airlines receive additional codes from the UK Authorities.
We were issued a very limited number of codes initially however we have put in a request for additional codes and will extend one to you should they become available.
Thank you for your business and Happy Holidays.
Unfortunately at this time we do not have an invitation code to extend to you however Ive added your name to a waiting list should United Airlines receive additional codes from the UK Authorities.
We were issued a very limited number of codes initially however we have put in a request for additional codes and will extend one to you should they become available.
Thank you for your business and Happy Holidays.
#10
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I e-mailed MP asking for one - as I mentioned in the post StingWest linked, UA not only took a week to reply, but went out of their way to tell me that they had codes but weren't going to give me one. (Given my poor rate of response on UA - I had two issues to 1K Voice involving paid int'l F flights go completely unanswered - perhaps UA feels I should be grateful I got a reply at all.)
In the BA thread, FT'ers mentioned stacks of invites being available at immigration and at BA lounges, so perhaps the same is true at the UA terminal and lounges. You could also ask someone you know passing through LHR to pick one up for you. I will be going through LHR at the end of January and will pick up a bunch to distribute to FT'ers. (You would think UA would just have an employee get a bunch of these.)
Additionally, if you are BA Gold, call the UK Gold line (don't call the USA one - they won't know what you're talking about). BA ran out of codes for a short period of time but were giving codes out again as of 2 weeks ago.
In the BA thread, FT'ers mentioned stacks of invites being available at immigration and at BA lounges, so perhaps the same is true at the UA terminal and lounges. You could also ask someone you know passing through LHR to pick one up for you. I will be going through LHR at the end of January and will pick up a bunch to distribute to FT'ers. (You would think UA would just have an employee get a bunch of these.)
Additionally, if you are BA Gold, call the UK Gold line (don't call the USA one - they won't know what you're talking about). BA ran out of codes for a short period of time but were giving codes out again as of 2 weeks ago.
#11
Join Date: Dec 2006
Location: Silicon wasteland
Programs: UA 1KMM
Posts: 1,377
Go to: https://www.gov.uk/registered-traveller to start the process.
Submit the application and pay 50GBP
Submit the application and pay 50GBP
Is this 50GBP a year? Expensive.
Does it have to be renewed every year via the same process?
#12
Join Date: Jan 2013
Location: Houston
Programs: UA - 1K, Marriott - Gold, Hilton - Gold, Global Entry,
Posts: 630
I e-mailed MP asking for one - as I mentioned in the post StingWest linked, UA not only took a week to reply, but went out of their way to tell me that they had codes but weren't going to give me one. (Given my poor rate of response on UA - I had two issues to 1K Voice involving paid int'l F flights go completely unanswered - perhaps UA feels I should be grateful I got a reply at all.)
In the BA thread, FT'ers mentioned stacks of invites being available at immigration and at BA lounges, so perhaps the same is true at the UA terminal and lounges. You could also ask someone you know passing through LHR to pick one up for you. I will be going through LHR at the end of January and will pick up a bunch to distribute to FT'ers. (You would think UA would just have an employee get a bunch of these.)
Additionally, if you are BA Gold, call the UK Gold line (don't call the USA one - they won't know what you're talking about). BA ran out of codes for a short period of time but were giving codes out again as of 2 weeks ago.
In the BA thread, FT'ers mentioned stacks of invites being available at immigration and at BA lounges, so perhaps the same is true at the UA terminal and lounges. You could also ask someone you know passing through LHR to pick one up for you. I will be going through LHR at the end of January and will pick up a bunch to distribute to FT'ers. (You would think UA would just have an employee get a bunch of these.)
Additionally, if you are BA Gold, call the UK Gold line (don't call the USA one - they won't know what you're talking about). BA ran out of codes for a short period of time but were giving codes out again as of 2 weeks ago.
I'm flying F on BA in a week and a half and I'll be in the CCR and see if I can get one there. Using fast track when I fly UA and BA into LHR is fine, but I'm going to be having a lot of flights on BA out of LGW and they have no fast track there which is where the trusted traveler would really be beneficial.
#13
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
I agree that it's extremely pricy relative to GE (especially since GE also helps with PreCheck), but it's still nice to get the option of using EU lines / gates and not to have to fill out landing cards.
Interesting. I'm going to email 1K voice and see what kind of response I get. I have a GS co-worker that got an invite and code from the GFL at LHR.
I'm flying F on BA in a week and a half and I'll be in the CCR and see if I can get one there. Using fast track when I fly UA and BA into LHR is fine, but I'm going to be having a lot of flights on BA out of LGW and they have no fast track there which is where the trusted traveler would really be beneficial.
I'm flying F on BA in a week and a half and I'll be in the CCR and see if I can get one there. Using fast track when I fly UA and BA into LHR is fine, but I'm going to be having a lot of flights on BA out of LGW and they have no fast track there which is where the trusted traveler would really be beneficial.
If you are going through T5 immigration, it is also reported in the BA thread that there are invites at the entrance to the normal non-EU line, but not at Fast Track. Don't know if this is true at other terminals, but it might help to check the normal line if you don't see any at Fast Track.
You can of course also ask the immigration officer if you are entering UK. Several FT'ers were given invites by the immigration officer.
Last edited by gengar; Jan 11, 2015 at 12:13 am
#15
Join Date: Dec 2003
Location: DC|NYC
Programs: UA GS, DL Plat, Marriott Bonvoy LIfetime Titanium/SPG refugee, Hertz Prez, Amtrak Select
Posts: 3,201
Read post #7 if you have not got a code as it bypassed the need for the airline to give it to him/her.
I did what mmeskill in post #7 suggested and the Border Forces agent gave me one right at the booth after flipping through my passport to confirm my many UK stamps. He a pile of them right there.