Mandatory US billing address for e-certificate
Nov 13, 2014, 3:22 pm
#1
Original Poster
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,991
Mandatory US billing address for e-certificate
I was issued an e-certificate that I am trying to use, and it is not accepting anything other than a US billing address. Called the Premier desk twice, both times placed on hold while agent calls support, confirms that I cannot use it without a US billing address.
This is a bit ridiculous.
Anyone in FT have experience with these? The site technically calls them "promotional codes" despite it being issued for flight operations. Is there any way around this US billing address requirement?
This is a bit ridiculous.
Anyone in FT have experience with these? The site technically calls them "promotional codes" despite it being issued for flight operations. Is there any way around this US billing address requirement?
Nov 13, 2014, 5:00 pm
#2
Join Date: Apr 2009
Location: Melbourne, Australia
Programs: United 1MM
Posts: 318
I have. I thought they fixed this problem though. The last e-cert I used was in USD, and I did my usual booking in AUD and it converted the amount. It wasn't exactly straightforward, but there was a way to do it.
I would call UA for help if need be. Do note that some e-certs might even say that they are only for US residents.
I would call UA for help if need be. Do note that some e-certs might even say that they are only for US residents.
Nov 13, 2014, 5:08 pm
#3
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Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,991
I just had a friend with a US CC do it for me. These were the 1016-starting "promotional codes" that were given. They're also nonrefundable, meaning you don't get the 24 hour grace period either. Quite restrictive.
UA really needs to streamline their instruments.
UA really needs to streamline their instruments.
Nov 13, 2014, 7:11 pm
#4
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Join Date: Apr 2004
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