UA Q3 '14 Financials: $1.1bn profit, excluding special items
#76
Join Date: May 2001
Location: Portland, OR, USA
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This new approach to first class pricing seems to be happening across the industry and is long overdue. In no other industry that I can think of would a company have a premium product with a fairly low cost (and therefore great pricing flexibility) that they continuously priced so high as to make it almost unsellable. Yet this is what the airlines have done for years with domestic first class. Then when they couldn't sell it they created a use for it by giving it away to some of their customers. But this never made sense. We may all like upgrades but what makes business sense is to find a price point where you can sell a reasonable number (hopefully >50%) of your seats. If you price such that you sell out before flight time you are too low, if you go out with all or mostly upgrades you are too high. Pretty basic pricing stuff. Why it has taken the airlines so long to figure this out is something I never understood. Personally, I would rather have sensibly priced first class that I can choose to buy than a random upgrade lottery - probably in the minority here though.
#77
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Me too. I've recently purchased FC tickets for less than double the economy price, which I consider a good benchmark. No dawn or red-eye flights in the bunch.
Feb CLE-MCO FC NS RT $524
Jun CLE-LAX FC NS RT $809
Jul CLE-SFO FC NS RT $883
Not sure what's come over Jeff, but this is a change I like.
Internationally, however, it's a different story. Looking to book CLE-FCO-CLE in September (with only the outbound in BF) and I'm staring at $3,012. But it's way too early to find good fares for September travel.
RNE, not subject to PQD.
Feb CLE-MCO FC NS RT $524
Jun CLE-LAX FC NS RT $809
Jul CLE-SFO FC NS RT $883
Not sure what's come over Jeff, but this is a change I like.
Internationally, however, it's a different story. Looking to book CLE-FCO-CLE in September (with only the outbound in BF) and I'm staring at $3,012. But it's way too early to find good fares for September travel.
RNE, not subject to PQD.
#78
Join Date: Apr 2013
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Although the I'm hardly a supporter of Smisek, these results still put a smile to my face. I only want UAL and all of its employees, who've been to hell and back for this airline, to do well. ^
I only hope they'll upgrade the entire cabin to whatever next gen C product they have in the works (or keep the same pmUA C seats)...the current 2-class 763/4 seats are ridiculously short, like really short. Not something I'd ever pay for.
I only hope they'll upgrade the entire cabin to whatever next gen C product they have in the works (or keep the same pmUA C seats)...the current 2-class 763/4 seats are ridiculously short, like really short. Not something I'd ever pay for.
#79
Join Date: Oct 2012
Location: NYC
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This new approach to first class pricing seems to be happening across the industry and is long overdue.......(edited).... Personally, I would rather have sensibly priced first class that I can choose to buy than a random upgrade lottery - probably in the minority here though.
"GAAP isn't perfect"
#80
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Very much agreed. Selling F at a reasonable premium is far more useful than quoting astronomical prices (like $1500 one-way on non-premium transcons) for the sake of preserving upgrade rates for elites
Frankly, they would do well to price Flexible tickets more reasonably as well. They'd get a lot more uptake if people are looking at a $500 price vs. $400.
#81
Join Date: Jan 2001
Location: Washington, DC
Posts: 1,035
However, I agree that more reasonable F fares are appealing. I just paid $778 for IAD-DEN-SLC roundtrip in F. The coach fare was $501 and since I'm traveling on my own dime and have little chance of an upgrade (I'm a lowly gold), it was worth it. Plus, the DEN-IAD leg is an international 763, so I'll have a flat bed seat for three hours.
#82
Join Date: Dec 2009
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Historically, the one problem is that many business travelers are prohibited from buying first class. Even if the F fares are more reasonable, many companies still won't allow it.
However, I agree that more reasonable F fares are appealing. I just paid $778 for IAD-DEN-SLC roundtrip in F. The coach fare was $501 and since I'm traveling on my own dime and have little chance of an upgrade (I'm a lowly gold), it was worth it. Plus, the DEN-IAD leg is an international 763, so I'll have a flat bed seat for three hours.
However, I agree that more reasonable F fares are appealing. I just paid $778 for IAD-DEN-SLC roundtrip in F. The coach fare was $501 and since I'm traveling on my own dime and have little chance of an upgrade (I'm a lowly gold), it was worth it. Plus, the DEN-IAD leg is an international 763, so I'll have a flat bed seat for three hours.
#83
Join Date: May 2001
Location: Portland, OR, USA
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By the way - I would suspect that if this sensible F fare thing continues you will see two things happen on the corporate side. Some (generous) corporations will allow some +x% upfaring from minimal that will allow folks to buy F. More will find a way to provide a "joint purchase" option in the booking engines that will allow the employee to provide a personal credit card automatically for the fare difference. When the fare differentials were 3x or 4x neither of these options really made much sense.
#84
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I'm one of those people that will take advantage of a reasonably priced F seat on a transcon. Especially when I've exhausted my RPUs.
#85
Join Date: Jul 2005
Posts: 2,324
Austrian has the Thompson Vantage seating arrangement, though. I doubt UAL would install that on a portion of the 767s, especially since their next generation C product will likely be a reverse herringbone layout, which I'm not aware of any operator putting in their 767s (due to floor considerations).
#86
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,365
"GAAP isn't perfect" is a way to say it isn't my preferred criteria, so I'll pick whatever items that make myself look good and have a footnote table to reconcile them for the sake of compliance.
If u bother to read DL's earnings across multiple quarters you'll realize how many specials they include every single quarter. A special should be an unforeseen event that materially impacts your performance, not a place to hide managerial screw ups. Only in the airline industry where 75% of "profits" will vanish quarter over quarter over quarter in the name of specials.
If u bother to read DL's earnings across multiple quarters you'll realize how many specials they include every single quarter. A special should be an unforeseen event that materially impacts your performance, not a place to hide managerial screw ups. Only in the airline industry where 75% of "profits" will vanish quarter over quarter over quarter in the name of specials.
On tax, both airlines use tax credits to avoid paying most. The difference is that DL has these on the books as an asset, while UA does not (likely to be changed next Q). When DL reversed their TLCFs in Q4 '13 they had a GAAP earnings of something like $8B, but they did not push this number as the lead because it was just bookkeeping.
On special items like fleet/employee restructuring, I quasi agree with you. Too much of this (done by all) is really just normal costs of business that tend to be lumpy. If somebody wants to call a writeoff of such a "special", then they should put the costs back in the as reported numbers over the following Qs when they do hit cash (and I do not believe this happens).
#87
Join Date: Jun 2004
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Austrian has the Thompson Vantage seating arrangement, though. I doubt UAL would install that on a portion of the 767s, especially since their next generation C product will likely be a reverse herringbone layout, which I'm not aware of any operator putting in their 767s (due to floor considerations).
#88
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Air Canada is 1-1-1, but overall, I don't care for the AC seat.
on upthread topic about F vs policy; my old company you could book F and it would show policy. As long as you expensed policy and "ate" the difference no questions were asked. Usually worth it is difference was less than the cost of e500s.
#89
Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,686
DL led the way with this one, and its a good idea. I see no reason to charge 3-4x the price of coach for domestic "first class". 1.5-2x is much more palatable, and many many more people will take advantage of it.
Frankly, they would do well to price Flexible tickets more reasonably as well. They'd get a lot more uptake if people are looking at a $500 price vs. $400.
Frankly, they would do well to price Flexible tickets more reasonably as well. They'd get a lot more uptake if people are looking at a $500 price vs. $400.
Last edited by fastair; Oct 24, 2014 at 3:53 pm
#90
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Actually, CO led on this a decade ago as a stand alone company. DL was their partner back then, so matched in CO dominated routes. Shortly after, DL tried to break the tendsncy to charge a huge premium for fares without a Sat night stay and introduced 1 night min stay at reasonable prices throughout their domestic network.
On January 4, Delta introduced SimpliFares, a new price list for domestic tickets that reduces the number of fare types, eliminates the Saturday-night stay requirement for leisure fares, and caps one-way walk-up fares at $499 for coach and $599 for first class. In other words, Delta has redesigned its fares to be simpler, less restrictive, and (at the top end) more reasonable.