Simplicity to do UA DEN bag handling-650 SkyWest jobs lost& now reports of bag delays
#106
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#107
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Yet more questions about whether the workers have proper security clearance....
http://www.denverpost.com/business/c...oper-clearance
Clearly the Denver press is all over this debacle....
http://www.denverpost.com/business/c...oper-clearance
Clearly the Denver press is all over this debacle....
#108
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Cranky Flier: United Has an Operational Problem in Denver
#109
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For a chuckle, United is helping them recruit (see midpage): http://www.united.com/web/en-US/cont...r/default.aspx
You have to love the irony that it's listed under "careers." It's about as much a career as collecting cans from trash.
(Don't wanna hijack, but I also loved this: "At United, we're focused on being the flyer-friendly airline that customers want to travel on, employees want to work for and shareholders want to invest in. We are thriving in the culture that our employees have helped to create, one that values exceptional customer service, encourages new ideas and rewards performance."
You have to love the irony that it's listed under "careers." It's about as much a career as collecting cans from trash.
(Don't wanna hijack, but I also loved this: "At United, we're focused on being the flyer-friendly airline that customers want to travel on, employees want to work for and shareholders want to invest in. We are thriving in the culture that our employees have helped to create, one that values exceptional customer service, encourages new ideas and rewards performance."
#111
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Imagine they'll be some more applications for Simplicity and UA vacancies after this announcement, though the new vendor for Frontier will offer preferential interviewing and hiring to workers losing their jobs:
http://www.denverpost.com/business/c...ervations-work
They're contracting with Swissport at DEN.
Interesting that the lowest bid was not key factor with Frontier at DEN. I wonder where Simplicity fell on the list of UA bidders for ground ops at DEN.
Frontier Airlines is slashing 1,160 Denver jobs in a move the airline said is necessary to stay competitive.
Frontier told employees Friday that it will outsource all ramp, baggage, gate and ticket-counter jobs at Denver International Airport, as well as jobs in its Denver-based reservations office.
Frontier told employees Friday that it will outsource all ramp, baggage, gate and ticket-counter jobs at Denver International Airport, as well as jobs in its Denver-based reservations office.
They're contracting with Swissport at DEN.
(CEO) Siegel said that neither Swissport nor Sitel were the lowest bidders when Frontier shopped for contractors.
#112
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In the wake of its massive baggage-handling issues at Denver International Airport, United Airlines is reinstating 40 previously furloughed ramp employees.
"These recalled full-time workers will help us meet operational needs for spring and summer," said airline spokesman Charles Hobart.
The 40 recalled workers are among 159 United employees placed on furlough as part of budgetary cutbacks, most of them in 2008, Hobart said.
"These recalled full-time workers will help us meet operational needs for spring and summer," said airline spokesman Charles Hobart.
The 40 recalled workers are among 159 United employees placed on furlough as part of budgetary cutbacks, most of them in 2008, Hobart said.
So maybe all the baggage issues at DEN weren't Simplicity's fault. Will be interesting how many workers that were layed off 7 years ago want to come back.
#113
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http://www.denverpost.com/business/c...dia?source=rss
So maybe all the baggage issues at DEN weren't Simplicity's fault. Will be interesting how many workers that were layed off 7 years ago want to come back.
So maybe all the baggage issues at DEN weren't Simplicity's fault. Will be interesting how many workers that were layed off 7 years ago want to come back.
#114
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I've seen UA unnamed employees/union folks in several media pieces reporting that their workers have had an increased workload because of the change in who handles what at DEN, without any increase in manpower - basically an issue of how the ground work there is divided up. It all came about with the Skywest departure.
Here's a section from the article I linked:
Here's a section from the article I linked:
However, according to an internal e-mail to SkyWest employees dated Oct. 15, United ramp workers assumed many of SkyWest's bag transfer responsibilities Oct. 19.
This change added about 260 to 300 flights per day to United workers' duties with no additional hands on deck, said Denver-based United ramp employees who asked not to be identified because of fears of disciplinary action, including termination.
This change added about 260 to 300 flights per day to United workers' duties with no additional hands on deck, said Denver-based United ramp employees who asked not to be identified because of fears of disciplinary action, including termination.
#115
Join Date: Aug 2013
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http://www.denverpost.com/business/c...dia?source=rss
So maybe all the baggage issues at DEN weren't Simplicity's fault. Will be interesting how many workers that were layed off 7 years ago want to come back.
So maybe all the baggage issues at DEN weren't Simplicity's fault. Will be interesting how many workers that were layed off 7 years ago want to come back.
Furloughed employees who are being called back aren't necessarily people who left the company. They could be people who chose to transfer somewhere else or in many cases stayed in DEN but took part time, along with people who took the street. This call back is just bringing back 30 full time employees, but it may not necessarily mean bringing in too many additional bodies if all or most of the people being called back are already in Denver working part time.
Either way though, more manpower and more full time is always good. They're also hiring additional part time employees off the street. Should've done it sooner, but better late than never.
#117
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I was glad my bag made its connection DEN-IAD Sunday night, as I needed it for my upcoming trip tomorrow to Asia. I was hesitant to book through DEN for that very reason, and even changed my reservation to return Sunday instead of Monday to give an extra day of wiggle room in case of issues. (And no, I'm not just reacting to stories of baggage horrors at DEN; I'm speaking from experience, as someone who in the 2nd half of 2014 had bags delayed a full 75% of the time I traveled.)
At DEN, the ground staff were horrid at offloading our Q400's green-tagged bags; the conveyor belt operated looked like he was doing on-the-job training and couldn't line it up right with the plane. (This after waiting for the gate to open up due to W&B bag issues on the plane at our gate, FWIW.)
I was wary that they were going to put my green-tagged bag on the checked-bag cart, as though the ramp staff was scanning each one correctly, the guy loading the cart was not paying much attention and was letting bags pile up--then started to put them on the wrong cart until a coworker caught the mistake. Then they started to leave some bags on the tarmac until again a coworker noticed and tossed the bags on top.
These were not crippling issues, and I'm sure my tight connection and ensuing anxiety made them seem worse than they were. And they were a one-off anecdote. But it was clear to me that the DEN ground staff, at least those working the United Express wind tunnel, were not all that adept at their jobs.
At DEN, the ground staff were horrid at offloading our Q400's green-tagged bags; the conveyor belt operated looked like he was doing on-the-job training and couldn't line it up right with the plane. (This after waiting for the gate to open up due to W&B bag issues on the plane at our gate, FWIW.)
I was wary that they were going to put my green-tagged bag on the checked-bag cart, as though the ramp staff was scanning each one correctly, the guy loading the cart was not paying much attention and was letting bags pile up--then started to put them on the wrong cart until a coworker caught the mistake. Then they started to leave some bags on the tarmac until again a coworker noticed and tossed the bags on top.
These were not crippling issues, and I'm sure my tight connection and ensuing anxiety made them seem worse than they were. And they were a one-off anecdote. But it was clear to me that the DEN ground staff, at least those working the United Express wind tunnel, were not all that adept at their jobs.
#118
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My bag somehow made it last week on my mainline-RJ connection through Denver, but we were delayed 30 minutes because the boarding stairs were stuck in the RJ's door. Ground crew seemed to have no clue about what to do. Eventually, the unhappy pilot got involved and five minutes later we were on our way.
#119
Join Date: Aug 2013
Location: Denver
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My bag somehow made it last week on my mainline-RJ connection through Denver, but we were delayed 30 minutes because the boarding stairs were stuck in the RJ's door. Ground crew seemed to have no clue about what to do. Eventually, the unhappy pilot got involved and five minutes later we were on our way.
UA employees handle all the transfer bag operations now and generally do a really good job at it. Simplicity only handles the actual loading and unloading of express planes and well, still don't do such a great job at that.
#120
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This has nothing to do with Simplicity and UA outsourcing ground ops at DEN, since this was a mainline flight and ground crew working were UA employees.