Venting
#16




Join Date: Nov 2000
Location: SDF/TLV/ATL
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club.
Posts: 3,023
Anecdote != data, but my GPU cleared for tomorrow's UA90 (EWR-TLV) which has never happened before (I always get it on the return UA85, though). UA90 is one of the toughest upgrades in the system and a lot of those seats are paid BF. There's still open seats in BF. So either people are canceling trips due to present situation in Israel, or premium-class pax are spending their money elsewhere.
Just looked at the seat map (and I KNOW, that doesn't reflect actual load OK?) and the Y cabin which was almost completely filled the other day now has about 25 open seats. So maybe people are canceling or changing because of the crazy over there. If I could, I would've, but I gotta go because I like getting paid.
Just looked at the seat map (and I KNOW, that doesn't reflect actual load OK?) and the Y cabin which was almost completely filled the other day now has about 25 open seats. So maybe people are canceling or changing because of the crazy over there. If I could, I would've, but I gotta go because I like getting paid.
#17
Join Date: Jun 2008
Location: Everywhere you wanna be
Programs: AA EP | UA 1K
Posts: 1,657
#18
Join Date: May 2009
Location: San Diego
Programs: Star, Oneworld, Skymiles, SPG
Posts: 243
However bad UA is, I still think that Star Alliance has the best selection of airlines. Being a permanent *A gold is valuable perk.
#19



Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,356
*G is a delight when you no longer have to fly UA. It is extremely liberating to be able to enjoy some excellent airlines with some excellent lounges without having to deal with UA's current dreadful product or having to think about PQMs, ore agonise about upgrades that rarely happen and are a big letdown if they do.
#21




Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,639
Just looked at the seat map (and I KNOW, that doesn't reflect actual load OK?) and the Y cabin which was almost completely filled the other day now has about 25 open seats. So maybe people are canceling or changing because of the crazy over there. If I could, I would've, but I gotta go because I like getting paid.
#22

Join Date: Feb 2014
Posts: 397
if I understand what you are saying, you are willing to put up with 6-9 more months of torture just to reach MM status on an airline you likely will never fly again?
#23
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
If you read the Facebook pages of any other airlines they are all the same..This is Not just a United problem..All the airline Facebook pages are full of complaints..The grass is not any greener on the other side..Im sticking with UA..@:-)
#24


Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 930
Speaking of crazy cancellations (Weather and MX)
Tuesday I was IAH->EWR->YYZ. Well get the EWR and of course, due to weather the EWR->YYZ is cancelled. Already rerouted as follows EWR->BOS (Overnight) BOS->ORD->YYZ. Insane, talk to agents at club, best they can do otherwise its Thursday to get the YYZ. Won't even consider putting me on Air Canada. Geez.
Ok, get to BOS. Talk to agent as I have a text waiting for me, says speak to rep. Rep says all is good. Plane already here, so you good to go at 5:35. Spend all night in Airport (had work to do). comes 3:30am - text from UA BOS-ORD now cancelled for MX!. Rerouted again BOS->IAD->YYZ. IAD Flight is at 9:xx, but as I'm sitting in terminal notice that flight right in front of me is BOS->IAD at 5:35. Jump on phone, talk to agent, get re-booked onto that flight. So now I'm at IAD.
IAD->YYZ is oversold. So I take a bump ($500) and now on 17:00 to YYZ. Looks like that is going to finally go. But want a crazy routing.
What really got me is why MX at 03:30 when plane was already at BOS at 23:30?
Crazy days.
But I still got in a full day of work and a TC out of it.
Tuesday I was IAH->EWR->YYZ. Well get the EWR and of course, due to weather the EWR->YYZ is cancelled. Already rerouted as follows EWR->BOS (Overnight) BOS->ORD->YYZ. Insane, talk to agents at club, best they can do otherwise its Thursday to get the YYZ. Won't even consider putting me on Air Canada. Geez.
Ok, get to BOS. Talk to agent as I have a text waiting for me, says speak to rep. Rep says all is good. Plane already here, so you good to go at 5:35. Spend all night in Airport (had work to do). comes 3:30am - text from UA BOS-ORD now cancelled for MX!. Rerouted again BOS->IAD->YYZ. IAD Flight is at 9:xx, but as I'm sitting in terminal notice that flight right in front of me is BOS->IAD at 5:35. Jump on phone, talk to agent, get re-booked onto that flight. So now I'm at IAD.
IAD->YYZ is oversold. So I take a bump ($500) and now on 17:00 to YYZ. Looks like that is going to finally go. But want a crazy routing.
What really got me is why MX at 03:30 when plane was already at BOS at 23:30?
Crazy days.
But I still got in a full day of work and a TC out of it.
#25



Join Date: Apr 2008
Location: San Francisco
Programs: UA 1MM Lifetime Gold, starting AK, Marriott Bonvoy
Posts: 348
I wouldn't use this as an indicator of people canceling their trip. I've noticed this fairly often on domestic flights. Usually all the seats that open are E+. I don't know if UA is blocking some to hold for elites who book at the last minute or something else is going on. I have no good theory, but I've definitely seen it several times.
#26
Join Date: Feb 2014
Posts: 514
I think people are holding out hoping Smisek and this management team get canned. At some point people are just going to break and go elsewhere.
#27


Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 930
#29




Join Date: Oct 2009
Programs: UA LT 1K/DL Plat/Hilton LT ♦/Hyatt Carbonado/Wyndham ♦/Marriott PE .
Posts: 5,750
Speaking of crazy cancellations (Weather and MX)
Tuesday I was IAH->EWR->YYZ. Well get the EWR and of course, due to weather the EWR->YYZ is cancelled. Already rerouted as follows EWR->BOS (Overnight) BOS->ORD->YYZ. Insane, talk to agents at club, best they can do otherwise its Thursday to get the YYZ. Won't even consider putting me on Air Canada. Geez.
Ok, get to BOS. Talk to agent as I have a text waiting for me, says speak to rep. Rep says all is good. Plane already here, so you good to go at 5:35. Spend all night in Airport (had work to do). comes 3:30am - text from UA BOS-ORD now cancelled for MX!. Rerouted again BOS->IAD->YYZ. IAD Flight is at 9:xx, but as I'm sitting in terminal notice that flight right in front of me is BOS->IAD at 5:35. Jump on phone, talk to agent, get re-booked onto that flight. So now I'm at IAD.
IAD->YYZ is oversold. So I take a bump ($500) and now on 17:00 to YYZ. Looks like that is going to finally go. But want a crazy routing.
What really got me is why MX at 03:30 when plane was already at BOS at 23:30?
Crazy days.
But I still got in a full day of work and a TC out of it.
Tuesday I was IAH->EWR->YYZ. Well get the EWR and of course, due to weather the EWR->YYZ is cancelled. Already rerouted as follows EWR->BOS (Overnight) BOS->ORD->YYZ. Insane, talk to agents at club, best they can do otherwise its Thursday to get the YYZ. Won't even consider putting me on Air Canada. Geez.
Ok, get to BOS. Talk to agent as I have a text waiting for me, says speak to rep. Rep says all is good. Plane already here, so you good to go at 5:35. Spend all night in Airport (had work to do). comes 3:30am - text from UA BOS-ORD now cancelled for MX!. Rerouted again BOS->IAD->YYZ. IAD Flight is at 9:xx, but as I'm sitting in terminal notice that flight right in front of me is BOS->IAD at 5:35. Jump on phone, talk to agent, get re-booked onto that flight. So now I'm at IAD.
IAD->YYZ is oversold. So I take a bump ($500) and now on 17:00 to YYZ. Looks like that is going to finally go. But want a crazy routing.
What really got me is why MX at 03:30 when plane was already at BOS at 23:30?
Crazy days.
But I still got in a full day of work and a TC out of it.
You must be young.
Last edited by zombietooth; Jul 10, 2014 at 7:30 pm
#30
FlyerTalk Evangelist



Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PLAT,PP,J6,FB,EY,LH,SQ,HH Gld,Hyatt Disc,Marriott Plat,IHG Plat
Posts: 11,031
Shifted most of my travel to AA this year after 20 years as a UA 1K, and have never looked back even though SFO is a UA hub. (Though even the hub is a mixed blessing, given that when flying AA from SFO the upgrades are easier, the security lines shorter and the lounge much nicer.) I know this is just anecdotal, but four short-haul UA flights this year and three big delays/problems, plus one unprecedented series of CSR screw-ups on a ticket for my wife; just one delay on two dozen AA flights.
I mostly agree, though I do find the delays themselves frustrating and sometimes avoidable - that is, the $2 billion in cutbacks must be causing delays (re short staffing, mechanical problems, etc.) as well as exacerbating recovery problems during IRROPS.
LOL!
Good point, though it can vary a lot depending on your travel patterns and status. For instance, AA F award redemptions on superb One World partner CX are fairly easily available if you book far in advance and/or patiently keep checking, while those on roughly equivalent Star partner SQ are nonexistent. For revenue travel, BA beats LH across the Atlantic, except in F. If you have top status on AA you can access international partners' F lounges. And of course, the recent MP devaluation makes flying award flights on Star partners very expensive, points-wise.
Haven't checked the Facebook pages, but certainly the AA forum here (and quite possibly that of DL and other airlines, though I don't visit those forums much) is a less disgruntled place. This could all change as the AA-US merger settles in, though it's hard to envision the merged airline screwing up operations as much as UA has and it seems unlikely that the merged airline will catch up with UA's downward slide as UA will continue to deteriorate under its current management.
honestly to me, the issue is not the mx delays which happen, perhaps more frequently on ua, but they happen everywhere. it's the recovery. in pmua days, something like that and i'd be on any flight on any airline that i wanted. even WN or something w/o a ticketing agreement (creative agents issuing 2 customer care vouchers then me buying a cash ticket on wn: one voucher to cover my cost of the wn flight and the other as compensation).
today it's begging and pleading, never knowing if we'll get taken care of, not sure if 1k's get a hotel in weather irrops, etc etc. the uncertainity and poor track record of recovery is one of the main reasons i finalized my divorce. it felt so freeing to book a ticket on dl the other day.
today it's begging and pleading, never knowing if we'll get taken care of, not sure if 1k's get a hotel in weather irrops, etc etc. the uncertainity and poor track record of recovery is one of the main reasons i finalized my divorce. it felt so freeing to book a ticket on dl the other day.
Haven't checked the Facebook pages, but certainly the AA forum here (and quite possibly that of DL and other airlines, though I don't visit those forums much) is a less disgruntled place. This could all change as the AA-US merger settles in, though it's hard to envision the merged airline screwing up operations as much as UA has and it seems unlikely that the merged airline will catch up with UA's downward slide as UA will continue to deteriorate under its current management.
Last edited by Thunderroad; Jul 10, 2014 at 10:59 am



