Push for CEO Ouster Finally Officially Started?
Apr 30, 2014, 2:46 pm
#76
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UA is clinging to any excuse it can find, including "this winter was harder on us than it was on the other airlines." This company has a serious motivation problem and appears to look for ANY reason to cancel a flight. Poor leadership starts at the top.
Apr 30, 2014, 2:54 pm
#77
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Apr 30, 2014, 2:57 pm
#78
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Key difference - he took care of the HVFs, kept changes to MP modest, and in fact upguaged outreach to the HVFS with GS.
Apr 30, 2014, 3:00 pm
#79
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I just read the following:
http://www.thestreet.com/story/12689...os-ouster.html
It's the first time I'm seeing UA stakeholders publicly and officially requesting that he be replaced! All I could think of was...finally!
Have there been any other groups to go public like this?
http://www.thestreet.com/story/12689...os-ouster.html
It's the first time I'm seeing UA stakeholders publicly and officially requesting that he be replaced! All I could think of was...finally!
Have there been any other groups to go public like this?
United needs new leadership changes. Delta AND the new American Airlines and even JetBlue is undergoing changes right now and are all doing quite well. United is the oddball legacy carrier with the right routes but poor leadership and management. As a consumer I would use all the other carriers over United but United is a forced monopoly at airlines like Newark for instance.
Represents the USA system of capitalism and economics with the airlines. Abroad we see other issues and challenges. Norwegian Air Shuttle was an up and comer who would have shook up the industry but is having licensing issues and its plans for travel from USA to UK and USA to Ireland among others is now in jeopardy.
Apr 30, 2014, 3:20 pm
#80
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[QUOTE
What did they expect a combination of RJ creep, delays/irrops, and TODs + opaque upgrade offers would do, I wonder?
They aggressively courted a certain type of pax, while expecting to keep the others regardless of operational issues and quality of product.[/QUOTE]
Something I don't understand and it appears over and over in every article is that it always discusses merger integration as the main cause of the loss of HVFs. These articles never discuss that the airline has consciously made a decision to put HVFs revenue at risk by developing policies they knew would be unpopular with HVFs. They gambled and lost. No main stream article ever brings this up. I could forgive simple integration issues.
What did they expect a combination of RJ creep, delays/irrops, and TODs + opaque upgrade offers would do, I wonder?
They aggressively courted a certain type of pax, while expecting to keep the others regardless of operational issues and quality of product.[/QUOTE]Something I don't understand and it appears over and over in every article is that it always discusses merger integration as the main cause of the loss of HVFs. These articles never discuss that the airline has consciously made a decision to put HVFs revenue at risk by developing policies they knew would be unpopular with HVFs. They gambled and lost. No main stream article ever brings this up. I could forgive simple integration issues.
Apr 30, 2014, 3:20 pm
#81
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Apr 30, 2014, 3:30 pm
#82
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Apr 30, 2014, 3:33 pm
#83
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I've been (re) reading From Worst to First the last few days, and if you've never read it (or even if you have) I highly suggest it.
There are SO many points in the book where Gordon's counter example IS today's UA.
The book takes on an entirely new meaning in the post-merger Smisek era. I have no doubt that Smisek was a great attorney who did wonderful things when CAL needed him. But a leader, he is not. We should all send him copies of the book and implore him to actually read it this time.
The pizza's beyond too cheap, folks.
There are SO many points in the book where Gordon's counter example IS today's UA.
The book takes on an entirely new meaning in the post-merger Smisek era. I have no doubt that Smisek was a great attorney who did wonderful things when CAL needed him. But a leader, he is not. We should all send him copies of the book and implore him to actually read it this time.
The pizza's beyond too cheap, folks.
Apr 30, 2014, 3:35 pm
#84
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Actually 1.1 Billion AFTER special charges they ended up with a net income of 571 million. In this quarter alone that wiped out the entire profit.
Apr 30, 2014, 3:43 pm
#85
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Apr 30, 2014, 4:25 pm
#86
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[QUOTE=nerdbirdsjc;22787483...Jeff and his team have been steadily working, behind the scenes, to ensure that planes get maintenance before they break in hangars located where the planes fly from...[/QUOTE]
If I remember correctly, one of the most immediate moves that management made (can't believe it was a line decision) was to ramp up the utilization of the planes, change routes from 737 to 320, and by implementing programs that couldn't handle the change, caused all sorts of problems for employees and customers.
If this is working behind the scenes, it's a shame they didn't do their homework first...shoot first, aim later and that seems to be SOP for $misek
If I remember correctly, one of the most immediate moves that management made (can't believe it was a line decision) was to ramp up the utilization of the planes, change routes from 737 to 320, and by implementing programs that couldn't handle the change, caused all sorts of problems for employees and customers.
If this is working behind the scenes, it's a shame they didn't do their homework first...shoot first, aim later and that seems to be SOP for $misek
Apr 30, 2014, 4:50 pm
#87
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United could be a fantastic airline and had been years ago despite market conditions that were challenging.
Management would be welcome that could set the right culture and make good business decisions that would encourage loyalty could turn the airline around.
I have never disliked the management before in United's history to this extent and admired many leaders that worked for the company even to some degree the less popular ones.
Today its a lost airline with executives that forget what it is like to be a paying customer
They have an enormous opportunity with less competing airlines and for the most part have blown it bigger than anything I could have ever imagined
I feel so sorry for the customers that fly the airline and the passionate men and women that are working for the Titanic of an airline
They/we all deserve better
My first suggestion an email for those who wish to customer relations that can easily be found on the website when solving problems of any kind
A place where comments/suggestions can be made an any issues solved.
I have no plans to ever buy a seat on them with the current climate in house
But sincerely wish United well and hope they can get the right folks in to salvage the awful business culture and bad decision making that currently exists
It was once my favorite carrier years ago. I'd really like to see them make a come back
Grateful for Alaska Airlines, American (for today) Virgin America and to some degree by default even Southwest
They making paying and flying a pleasure for the most part
Management would be welcome that could set the right culture and make good business decisions that would encourage loyalty could turn the airline around.
I have never disliked the management before in United's history to this extent and admired many leaders that worked for the company even to some degree the less popular ones.
Today its a lost airline with executives that forget what it is like to be a paying customer
They have an enormous opportunity with less competing airlines and for the most part have blown it bigger than anything I could have ever imagined
I feel so sorry for the customers that fly the airline and the passionate men and women that are working for the Titanic of an airline
They/we all deserve better
My first suggestion an email for those who wish to customer relations that can easily be found on the website when solving problems of any kind
A place where comments/suggestions can be made an any issues solved.
I have no plans to ever buy a seat on them with the current climate in house
But sincerely wish United well and hope they can get the right folks in to salvage the awful business culture and bad decision making that currently exists
It was once my favorite carrier years ago. I'd really like to see them make a come back
Grateful for Alaska Airlines, American (for today) Virgin America and to some degree by default even Southwest
They making paying and flying a pleasure for the most part
Apr 30, 2014, 5:17 pm
#88
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Fast-forward to today and we trail Delta, after all this post-merger time. How utterly disappointing.
True, the next CEO may be worse, but enough damage has been done by this devil I know such that I would vote in favor of a change and take that risk.
Apr 30, 2014, 5:25 pm
#89
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Posts: 1,797
United could be a fantastic airline and had been years ago despite market conditions that were challenging.
Management would be welcome that could set the right culture and make good business decisions that would encourage loyalty could turn the airline around.
I have never disliked the management before in United's history to this extent and admired many leaders that worked for the company even to some degree the less popular ones.
Today its a lost airline with executives that forget what it is like to be a paying customer
They have an enormous opportunity with less competing airlines and for the most part have blown it bigger than anything I could have ever imagined
I feel so sorry for the customers that fly the airline and the passionate men and women that are working for the Titanic of an airline
They/we all deserve better
My first suggestion an email for those who wish to customer relations that can easily be found on the website when solving problems of any kind
A place where comments/suggestions can be made an any issues solved.
I have no plans to ever buy a seat on them with the current climate in house
But sincerely wish United well and hope they can get the right folks in to salvage the awful business culture and bad decision making that currently exists
It was once my favorite carrier years ago. I'd really like to see them make a come back
Grateful for Alaska Airlines, American (for today) Virgin America and to some degree by default even Southwest
They making paying and flying a pleasure for the most part
Management would be welcome that could set the right culture and make good business decisions that would encourage loyalty could turn the airline around.
I have never disliked the management before in United's history to this extent and admired many leaders that worked for the company even to some degree the less popular ones.
Today its a lost airline with executives that forget what it is like to be a paying customer
They have an enormous opportunity with less competing airlines and for the most part have blown it bigger than anything I could have ever imagined
I feel so sorry for the customers that fly the airline and the passionate men and women that are working for the Titanic of an airline
They/we all deserve better
My first suggestion an email for those who wish to customer relations that can easily be found on the website when solving problems of any kind
A place where comments/suggestions can be made an any issues solved.
I have no plans to ever buy a seat on them with the current climate in house
But sincerely wish United well and hope they can get the right folks in to salvage the awful business culture and bad decision making that currently exists
It was once my favorite carrier years ago. I'd really like to see them make a come back
Grateful for Alaska Airlines, American (for today) Virgin America and to some degree by default even Southwest
They making paying and flying a pleasure for the most part
Apr 30, 2014, 5:35 pm
#90
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Continental Airlines was run well. But the merger has caused a lot of issues and problems and brought down the airline. Virgin America doesn't even have a route network comparable to United and neither does Southwest. Though there is new growth at Dallas Love Field for instance.
That's why I use a variety of carriers as listed.AA is my primary carrier
I am excited to fly in true first on their new Trans Con next week out of LA
There was a day back when that would only be on United if flying first
Know Continental was well run however I was never comfortable in their Business First and that's what UA has essentially become a weaker Continental.
Continental cared about customers and relationships. One could reach the right persons in the US and solve issues.
Don't trust United with a dollar let alone my work and leisure travel budget. They are crooks to me
I trust every carrier I do business with fully
Southwest is awesome for family and friends. Bags fly free and when I book with points no cancellation or change penalties whatsoever 100% refund
I rarely fly them as I seek lounges, upgrades and pre-boarding and did I say confirmed seat assignments