Disappearing code share (OS) segment

Old Apr 19, 14, 7:02 am
  #1  
Original Poster
 
Join Date: Jul 2012
Location: DXB IAD DEN
Programs: UA Silver
Posts: 141
Disappearing code share (OS) segment

I will be flying DEN-IAD-VIE-DXB. The first segment is UA and the other two are OS. I am having a recurring problem where UA is deleting the VIE-DXB segment from my reservation. OS still shows the reservation correctly. Already had to call UA once to fix but it happened again. My reservation record did not show any changes. Any thoughts on what is going on? This is revenue travel.
agoldstein is offline  
Old Apr 19, 14, 10:56 am
  #2  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Gold, Amex Plat
Posts: 24,470
Is this on 016 ticket stock? Then it's a problem. If the ticket is issued by OS don't worry. Is the segment just missing from the reservation and the ticket is still showing it?
Possible solution could be to ask if it can be changes to OS flight #
cfischer is offline  

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