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LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)

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Old Jul 25, 2014, 8:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: seanp7
related thread: Consolidated connection time/logistics at LHR

Comparative Review of Five Different Star Alliance Lounges at Heathrow T2

United Club Hours 5:00 a.m. – 10:00 p.m. daily (as of October 2023) (standard UC access policies0
​​​​​​Global First Class GS / VIP lounge (newly open May 2022) (GS and at time 1K Polaris customers -- based on space)

Arrival Lounge Hours 6:00 a.m. – 2:00 p.m. (open as of June 13, 2022)
The arrivals lounge at London Heathrow, located immediately after immigration and customs, is a shared space with shower suites, breakfast items and more. This lounge is exclusively available for United Polaris business class travelers.
Eligible travelers must be flying on a same-day ticket arriving before noon and cannot bring guests. Additionally, United Club memberships and one-time passes don’t grant access to this lounge.

Archive thread: LHR Terminal 2 United Club, GS Lounge (was GFL) & Arrivals Lounge Discussion[Archive]
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LHR Terminal 2 UA UC (open), GS Lounge (open) & Arrivals Lounge (now open)

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Old May 11, 2017, 6:37 am
  #196  
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Join Date: Jan 2009
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Originally Posted by PsiFighter37
Strange, I have no idea where it's located at LHR. It's also not listed as a UC (whereas the SFO one is), which is probably another reason I had missed it.
It's not listed as a UC because it isn't a UC. It's an Arrival Lounge for Business and First customers only. It's situated landside, just after Customs.
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Old May 11, 2017, 10:14 am
  #197  
 
Join Date: Dec 2002
Location: Rochester, MN
Programs: UA GS, AA PLT, HH Diamond
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Originally Posted by lhrsfo
It's not listed as a UC because it isn't a UC. It's an Arrival Lounge for Business and First customers only. It's situated landside, just after Customs.
And the interior design reminds me of stuff designed by LH. It is very utilitarian and not at all like the old one that UA had at T3 which was much warmer in feel.
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Old May 11, 2017, 10:27 am
  #198  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,142
Originally Posted by villox
Yes you would get access as it's within 24 hours of your flight, but as LH flights depart out of the A gates, you might not want to walk all the way to GFL (by the B gates) and back. It's a long walk and the moving walkways only go in one direction.
Thanks. Hopefully I can get on the direct flight
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Old May 15, 2017, 1:29 pm
  #199  
 
Join Date: Jul 2015
Location: Oslo
Programs: SK*G
Posts: 18
Originally Posted by mrosskam
I will be flying UA GF from ORD-LHR and then onward to BKK on EVA Air Royal Laurel Class. Given that I will be arriving and connecting into LHR in UA GF, will I still be allowed access into the GFL? I have been able to do this previously at NRT, but don't know if this will be the case at LHR.
Originally Posted by WineCountryUA
Just to be clear arriving/departing UA GF have access to the UA GFL (WW) -- the *A rule for IFLs is just departing International F
Just to be sure: If arriving LHR on TG First Class, connecting to LH Business - I cannot use any first class lounge at LHR?
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Old May 15, 2017, 5:05 pm
  #200  
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Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Originally Posted by alexanderc
Just to be sure: If arriving LHR on TG First Class, connecting to LH Business - I cannot use any first class lounge at LHR?
Correct, "departure" lounges access is based of departure situation or flying the carrier operating the lounge.
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Old May 17, 2017, 9:58 pm
  #201  
 
Join Date: May 2008
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Am I correct to assume that StarGold status will NOT allow you into the arrivals? Arriving on UA but in E+ :/
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Old May 17, 2017, 10:08 pm
  #202  
 
Join Date: Dec 2014
Location: LAX, EWR, LHR
Programs: UA 1K
Posts: 227
Originally Posted by JSlo
Am I correct to assume that StarGold status will NOT allow you into the arrivals? Arriving on UA but in E+ :/
Correct. Arrivals lounge has nothing to do with Star Gold. Only Global Service can use the arrivals lounge when traveling in United economy.
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Old Jun 13, 2017, 1:53 pm
  #203  
 
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Tomorrow will be my first time to LHR. Based on what I've read, the lounge is after customs and fairly obvious right? Would we basically lug our bags and stuff after we claim them into the lounge? We're all travelling in business so access shouldnt be a problem. Do shower lines get long for 7AM arrivals?
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Old Jun 13, 2017, 2:09 pm
  #204  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,142
Originally Posted by Chukiechz
Tomorrow will be my first time to LHR. Based on what I've read, the lounge is after customs and fairly obvious right? Would we basically lug our bags and stuff after we claim them into the lounge? We're all travelling in business so access shouldnt be a problem. Do shower lines get long for 7AM arrivals?
The Arricals lounge is immediately after exiting The secure customs
area. When you checkin at the lounge, they can tell you what is the wait time, if any.

Remember to inquire about the made-to-order menu.
Last edited by 747FC; Jun 13, 2017 at 2:15 pm
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Old Jun 13, 2017, 2:11 pm
  #205  
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Originally Posted by Chukiechz
Tomorrow will be my first time to LHR. Based on what I've read, the lounge is after customs and fairly obvious right? Would we basically lug our bags and stuff after we claim them into the lounge? We're all travelling in business so access shouldnt be a problem. Do shower lines get long for 7AM arrivals?
Immediately on left as you exit secure area with all your baggage.
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Old Jun 13, 2017, 2:14 pm
  #206  
 
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Thanks, sounds easy to get to. Its going to be a rough morning. 1pm departure from SFO means my kids will be watching movies the entire flight and not sleeping, and it will be 11PM local when we arrive. This will be a test in patience....I may start drinking at 7.
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Old Jun 13, 2017, 2:18 pm
  #207  
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Originally Posted by Chukiechz
...1pm departure from SFO means my kids will be watching movies the entire flight and not sleeping, and it will be 11PM local when we arrive...
Two words - cough syrup. Maybe four - w/ codeine.

For the kids, not you. Altitude should help effects.
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Old Jun 14, 2017, 8:09 am
  #208  
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Originally Posted by Chukiechz
Thanks, sounds easy to get to. Its going to be a rough morning. 1pm departure from SFO means my kids will be watching movies the entire flight and not sleeping, and it will be 11PM local when we arrive. This will be a test in patience....I may start drinking at 7.
"May"? You need to toughen up!
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Old Jun 24, 2017, 4:44 pm
  #209  
 
Join Date: Sep 2015
Posts: 101
Anyone know the lounge hours for the United First lounge at heathrow?
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Old Jun 24, 2017, 4:49 pm
  #210  
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Originally Posted by andy2016
Anyone know the lounge hours for the United First lounge at heathrow?
https://loungereview.com/lounges/uni...st-lounge-lhr/
Daily, 5:00 a.m. - 10:00 p.m.
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