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-   -   Digital Redesign Update: Android App (https://www.flyertalk.com/forum/united-airlines-mileageplus/1567457-digital-redesign-update-android-app.html)

UA-NYC Aug 20, 2014 8:16 pm


Originally Posted by seanp7 (Post 23397950)
The big black Uber button certainly spoils the UA branding. As someone who isn't interested in using Uber, a "disable ads" option would be nice. Unless they're also about to add seamless.com ("order your dinner when you land because ours is horrid!"), amazon.com ("did your carry-on fail our new sizers? Buy a new one here!"), etc... #smiseked

Agree completely!

channa Aug 20, 2014 11:27 pm


Originally Posted by UA Insider (Post 23394084)
Hi everyone,

In today’s United mobile app update for both iOS and Android, we added new functionality to view Uber transportation services directly through the United app, making United the only airline partner to offer this technology with Uber at this time. We are partnering with Uber to offer a relevant and useful ground transportation tool to help make the day-of-travel experience with United even more convenient.

...

UA Insider


I don't know what you guys did to the app, but in today's release, the responsiveness of the app is MUCH improved.

If you needed Uber to get the funds to clean up the code, then I'm all for it.

flatlined Aug 21, 2014 10:38 am

The addition of Uber aside, I am still having an issue with the airport maps functionality in the United app. In theory it is a good feature, but it is difficult to switch from the airport overview to the individual terminal closeups. From the overview, you have to step through the close-up view of each terminal in serial fashion using the "Next" button - there doesn't seem to be a way to select a terminal directly. I vaguely recall this was possible two upgrades ago, but the current iteration and the prior one had this same issue.

I am running Android 4.1.2 on a Driod Razr Maxx, for what it's worth (i.e., not a top-of-the-line phone).

mgcsinc Aug 21, 2014 10:49 am


Originally Posted by flatlined (Post 23400861)
The addition of Uber aside, I am still having an issue with the airport maps functionality in the United app. In theory it is a good feature, but it is difficult to switch from the airport overview to the individual terminal closeups. From the overview, you have to step through the close-up view of each terminal in serial fashion using the "Next" button - there doesn't seem to be a way to select a terminal directly. I vaguely recall this was possible two upgrades ago, but the current iteration and the prior one had this same issue.

I am running Android 4.1.2 on a Driod Razr Maxx, for what it's worth (i.e., not a top-of-the-line phone).

Me too. I wish they would change the map provider. Or at least have an alternative with the same maps that are on the UA website.

goalie Aug 21, 2014 11:30 am

MODERATOR NOTE

A new thread has been created for discussing the relationship between United and Uber and for asking questions/voicing concerns about that relationship and posts of that nature in this thread have been moved to the new thread

Questions about Uber in general should be asked the TravelBuzz forum and questions about the functionality of the Uber feature on the app should be asked in this thread

New United/Uber relationship [DISCUSSION ONLY]

Uber TravelBuzz thread

goalie
UA Forum Co-Moderator

Bonehead Aug 21, 2014 12:03 pm


Originally Posted by channa (Post 23398542)
I don't know what you guys did to the app, but in today's release, the responsiveness of the app is MUCH improved.

If you needed Uber to get the funds to clean up the code, then I'm all for it.

It is pretty snappy now. I'm still trying to figure out if there's a way to get to the "Home" screen from any current screen; tips, anyone?

ajGoes Aug 21, 2014 12:12 pm


Originally Posted by Bonehead (Post 23401329)
It is pretty snappy now. I'm still trying to figure out if there's a way to get to the "Home" screen from any current screen; tips, anyone?

Swipe from left to right to expose the navigation drawer, then tap Home.

Bonehead Aug 21, 2014 1:11 pm


Originally Posted by ajGoes (Post 23401378)
Swipe from left to right to expose the navigation drawer, then tap Home.

Doh

Thanks

mahasamatman Aug 21, 2014 7:35 pm


Originally Posted by SeaRaptor (Post 22681304)
New version works fine and is perfectly usable. Just laid out differently.

Not for me. This app gets worse with every release on my tablet. In chronological order, my major problems have been:
  1. Starting with the April update, most of the dates on the reservations are wrong on the booking list. I have no idea where they're coming from. (Note that they're right on the rare occasion that I can get a reservation to come up.)
  2. Starting in June or so, the app hangs about 80% of the time when opening reservations. I have never gotten beyond two res views without requiring a reboot.
  3. Now with the latest release, clicking on Uber instantly crashes the app 100% of the time.
I'm thankful that my phone isn't set for auto-update, so I still have an old version that actually works.

ajGoes Aug 21, 2014 7:45 pm


Originally Posted by mahasamatman (Post 23403471)
Not for me. This app gets worse with every release on my tablet. In chronological order, my major problems have been:
  1. Starting with the April update, most of the dates on the reservations are wrong on the booking list. I have no idea where they're coming from. (Note that they're right on the rare occasion that I can get a reservation to come up.)
  2. Starting in June or so, the app hangs about 80% of the time when opening reservations. I have never gotten beyond two res views without requiring a reboot.
  3. Now with the latest release, clicking on Uber instantly crashes the app 100% of the time.
I'm thankful that my phone isn't set for auto-update, so I still have an old version that actually works.

Have you cleared the app's cache? If you did and the problem persists, have you cleared the Android cache partition?

SeaRaptor Aug 22, 2014 12:00 am


Originally Posted by mahasamatman (Post 23403471)
Not for me. This app gets worse with every release on my tablet.

Which tablet? When I used to use it on my old rooted, custom modded Xoom I would have issues. On my current Nexus 5/7, it works fine. It is pretty clear that the current app is not really optimized for tablet use, however.

Richym99 Aug 23, 2014 3:35 pm

The lastest version of the App is crashing as soon as loaded on my Samsung Tablet. Agree with ajGoes as well about reservations hanging al; the time, even on older versions.

Is there any way to obtain an older version of the app than 2.0.16 though, as to have that is better than nothing at all with an eight segment MR to do this week.

ajGoes Aug 23, 2014 4:13 pm


Originally Posted by Richym99 (Post 23412637)
The lastest version of the App is crashing as soon as loaded on my Samsung Tablet. Agree with ajGoes as well about reservations hanging al; the time, even on older versions.

Is there any way to obtain an older version of the app than 2.0.16 though, as to have that is better than nothing at all with an eight segment MR to do this week.

It wasn't me! I've had few problems with the updates, though I haven't exercised them as much as I'm sure a lot of users do. I'll repeat what I asked the previous poster: Have you cleared the app's cache? If you did and the problem persists, have you cleared the Android cache partition?

I won't swear to this but I'm pretty sure I had crashing issues too when the redesigned app dropped. Clearing the app's cache is quick, easy, harmless, and always the first thing to try when you have problems.

riphamilton Aug 23, 2014 4:55 pm


Originally Posted by flatlined (Post 23400861)
The addition of Uber aside, I am still having an issue with the airport maps functionality in the United app.

it's never worked. at this point, you're better off using google maps - they have gates numbered and other features marked at most airports when you zoom in.

Richym99 Aug 26, 2014 8:35 am

My next door neighbor loaded the UA app onto his Note this morning to do a little investigation on my behalf, as I have now tried everything to get the App to work.

He was able to navigate fine until he hit the Uber button. Then the app crashed.

Can we PLEASE have a version of the App without Uber, until this can be sorted out.


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