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Old Aug 9, 2013 | 9:42 am
  #1  
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Issues with united.com booking specific classes

Hello,

I'm trying to book a flight on united.com using their "Enter specific classes of service" feature. I'm interested in booking classes G, H, M, Q, S, U, V, or W. However, I always receive an error message.



I've tried putting spaces inbetween, but once I click search it comes back without spaces. Same if I put in spaces but no commas.

What is the problem here? The "help" section is not providing any. :-)

Thank you!
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Old Aug 9, 2013 | 9:43 am
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I've tried to put a screenshot here, but it won't work.

https://docs.google.com/file/d/0B0Rz...it?usp=sharing
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Old Aug 9, 2013 | 9:47 am
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Probably because one of those options is invalid for your desired itinerary.
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Old Aug 9, 2013 | 9:50 am
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Originally Posted by sokolov
Hello,

I'm trying to book a flight on united.com using their "Enter specific classes of service" feature. I'm interested in booking classes G, H, M, Q, S, U, V, or W. However, I always receive an error message.



I've tried putting spaces inbetween, but once I click search it comes back without spaces. Same if I put in spaces but no commas.

What is the problem here? The "help" section is not providing any. :-)

Thank you!
Problem solve -- try it out one bucket at a time, I have certainly searched for multiple buckets using what you did, above.

See which one breaks.

That being said, that is an *awfully* odd set of buckets to search for. Unless you're trying to write a different .bomb frontend, may I ask why those particular buckets?
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Old Aug 9, 2013 | 9:51 am
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Try spaces, like they ask for, or use hipmunk with the ITA route language (/f bc=g|bc=h|bc=m|bc=q...)
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Old Aug 9, 2013 | 9:55 am
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Originally Posted by ryman554
Problem solve -- try it out one bucket at a time,
Oh boy.

That being said, that is an *awfully* odd set of buckets to search for. Unless you're trying to write a different .bomb frontend, may I ask why those particular buckets?
Easy: Miles&More. Booking classes E T K L only give half the miles, while G H M Q S U V W award full miles. I'd like to see what the price difference is.

Y and B would award 150%, but the price is more than 500% That is definitely not worth it.
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Old Aug 9, 2013 | 10:06 am
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Originally Posted by sokolov
Easy: Miles&More. Booking classes E T K L only give half the miles, while G H M Q S U V W award full miles. I'd like to see what the price difference is.

Y and B would award 150%, but the price is more than 500% That is definitely not worth it.
That's odd.. . E is higher than H in in UA's hierarchy, and G is lower than T, K, and L

FA JCDZP YBMEUHQVWSTLKGN
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Old Aug 9, 2013 | 10:08 am
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Originally Posted by SEA1K4EVR
That's odd.. . E is higher than H in in UA's hierarchy, and G is lower than T, K, and L

FA JCDZP YBMEUHQVWSTLKGN
Yeah, this makes no sense.
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Old Aug 9, 2013 | 10:25 am
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Originally Posted by sokolov
Easy: Miles&More. Booking classes E T K L only give half the miles, while G H M Q S U V W award full miles. I'd like to see what the price difference is.
Awwwww, the Miles&More earning page for United ( https://www.miles-and-more.com/onlin...l=en&cid=18002 ) also says

Originally Posted by https://www.miles-and-more.com/online/portal/mam/de/earn/flight/offer?nodeid=2511385&l=en&cid=18002
* Applies also to UA 929/938 Brussels-London (both ways)
Adorable.
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Old Aug 9, 2013 | 10:41 am
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Originally Posted by mherdeg
Awwwww, the Miles&More earning page for United ( https://www.miles-and-more.com/onlin...l=en&cid=18002 ) also says



Adorable.
It also includes all Ted flights. ;-)
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Old Aug 9, 2013 | 10:50 am
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Ah, it was G. Removing G may yield a result. Why the system wouldn't just ignore G if not available is beyond my understanding.

Some searches result in an error message that does not pertain to anything specific on the page. Trying again and again with the very same data helps.

Also, the booking page sometimes messes up the date that I choose from the calender and reports an error. The booking system somehow likes to switch month and date and then stumble over that. Hilarious.

Sometimes I can get a valid result now. Thank you. :-)

BTW: Anyone here know if there is any difference in fare rules between S and T?
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Old Aug 9, 2013 | 11:11 am
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Originally Posted by sokolov
BTW: Anyone here know if there is any difference in fare rules between S and T?
Usually nothing significant but there are exceptions.
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Old Aug 10, 2013 | 2:01 am
  #13  
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First of all, no spaces after commas.

Secondly, you have the list in the wrong order — e.g. U should go higher up, S and G at the end. It needs to be in descending order of price. And why don't you include T and L if you're going to have S and G?

Thirdly, try splitting up, as others have suggested. Do H and M separately (like you'd do Y and B).
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Old Aug 10, 2013 | 10:28 am
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Originally Posted by 1P
Secondly, you have the list in the wrong order e.g. U should go higher up, S and G at the end. It needs to be in descending order of price. And why don't you include T and L if you're going to have S and G?
List order has no effect on the results on United.com. It searches for the lowest available within all of the fare codes you enter. You can enter "Y,B,M,E,H" or "H,E,M,B,Y" and an "H" fare will always show up (assuming one is available).

-RM
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Old Aug 11, 2013 | 9:54 am
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Originally Posted by 1P
First of all, no spaces after commas.
That's not what the example on the website says. But the engine takes the spaces out anyway.

And why don't you include T and L if you're going to have S and G?
Because T and L only give 1/2 miles (M&M).

Thirdly, try splitting up, as others have suggested. Do H and M separately (like you'd do Y and B).
As I said I had to take out G. G seems to be not OK for this routing. This begs the question why it is not ignored by the engine if it can't find any G. Would be to simple, I guess.
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