Issues with united.com booking specific classes
Aug 12, 2013 | 9:28 am
#16
Join Date: Jul 2010
Location: WAS
Programs: UA Silver, Marriott Titanium, Nexus, GE
Posts: 2,130
There's definitely something confusing with the miles & more earnings. G is the lowest booking code currently available and represents rock-bottom discounts. E is the fourth highest economy booking code. I wonder if there's a typo in their list. Might double check?
Actually if I look at the LH page, their list makes sense for the order of booking codes for LH itself. There may be a mapping issue. http://www.miles-and-more.com/online...l=en&cid=18002
Actually if I look at the LH page, their list makes sense for the order of booking codes for LH itself. There may be a mapping issue. http://www.miles-and-more.com/online...l=en&cid=18002
Last edited by astroflyer; Aug 12, 2013 at 9:30 am Reason: extra info.
Aug 12, 2013 | 10:01 am
#17
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
There's definitely something confusing with the miles & more earnings. G is the lowest booking code currently available and represents rock-bottom discounts. E is the fourth highest economy booking code. I wonder if there's a typo in their list. Might double check?
Actually if I look at the LH page, their list makes sense for the order of booking codes for LH itself. There may be a mapping issue. http://www.miles-and-more.com/online...l=en&cid=18002
Actually if I look at the LH page, their list makes sense for the order of booking codes for LH itself. There may be a mapping issue. http://www.miles-and-more.com/online...l=en&cid=18002
Aug 12, 2013 | 10:38 am
#18
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Advanced Search
Hi everyone,
In terms of Advanced Search functionality, I don't believe there needs to be a valid corresponding fare in the market in order to do a search by specific fare class. You would simply see no results, instead of the error message sokolov showed. To that end, this looks to be an issue with "G" class itself. In any case, I've passed this along to the web team to look into.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
In terms of Advanced Search functionality, I don't believe there needs to be a valid corresponding fare in the market in order to do a search by specific fare class. You would simply see no results, instead of the error message sokolov showed. To that end, this looks to be an issue with "G" class itself. In any case, I've passed this along to the web team to look into.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Aug 13, 2013 | 9:37 am
#19
Join Date: Nov 2008
Location: DFW
Programs: UA peon (+decades 1K), AA Exec Plt
Posts: 1,120
Aug 13, 2013 | 9:42 am
#20
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
For a given city pair, an airline will publish many different fares, with many different sets of rules, with some that overlap in terms of what fare class they book into. If you looked at all of the published fares at a given moment, it would be odd indeed to see a U fare that was cheaper than an H fare with the exact same rules. But it is completely unsurprising that sometimes (or often) there is some published U fare that is cheaper than some H fare from a different day or with a different set of rules.
Aug 24, 2013 | 8:31 am
#22
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Hi everyone,
In terms of Advanced Search functionality, I don't believe there needs to be a valid corresponding fare in the market in order to do a search by specific fare class. You would simply see no results, instead of the error message sokolov showed. To that end, this looks to be an issue with "G" class itself. In any case, I've passed this along to the web team to look into.
In terms of Advanced Search functionality, I don't believe there needs to be a valid corresponding fare in the market in order to do a search by specific fare class. You would simply see no results, instead of the error message sokolov showed. To that end, this looks to be an issue with "G" class itself. In any case, I've passed this along to the web team to look into.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines