United.com Fail
Jul 27, 2013 | 11:41 am
#1
Original Poster
Join Date: Jan 2011
Location: Central SC
Programs: Former Co Plat, current Premier Platinum, former US CP
Posts: 196
United.com Fail
I got an email today for my upcoming mid-August trip from CAE to JAC. Even though they've got my PNR for the trip listed on the email, they want to sell me a hotel room in Houston for the trip. (The trip routes through ORD, going and coming.) Is this yet another fail of the less-than-vaunted Shares system, along with the United.com "fail" on this?
Jul 27, 2013 | 11:48 am
#2
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,436
I got an email today for my upcoming mid-August trip from CAE to JAC. Even though they've got my PNR for the trip listed on the email, they want to sell me a hotel room in Houston for the trip. (The trip routes through ORD, going and coming.) Is this yet another fail of the less-than-vaunted Shares system, along with the United.com "fail" on this?
Jul 27, 2013 | 12:13 pm
#3
Join Date: Oct 2011
Location: NYC
Programs: UA GS, SPG Plat, National EC Executive (Replaced Hertz), Hertz PC (Retired)
Posts: 724
I got an email today for my upcoming mid-August trip from CAE to JAC. Even though they've got my PNR for the trip listed on the email, they want to sell me a hotel room in Houston for the trip. (The trip routes through ORD, going and coming.) Is this yet another fail of the less-than-vaunted Shares system, along with the United.com "fail" on this?
Not everything that happens at United is SHARES fault (nor Unimatic, which disappeared months ago - which you'd never know reading various threads here)