United.com Fail
I got an email today for my upcoming mid-August trip from CAE to JAC. Even though they've got my PNR for the trip listed on the email, they want to sell me a hotel room in Houston for the trip. (The trip routes through ORD, going and coming.) Is this yet another fail of the less-than-vaunted Shares system, along with the United.com "fail" on this?