Does anybody know if UAL has changed on how they show PQM/PQS when booking?
Jun 3, 2013, 2:45 pm
#1
Original Poster
Join Date: Jun 2013
Location: San Francisco
Posts: 5
Does anybody know if UAL has changed on how they show PQM/PQS when booking?
Hello!
Does anybody know if UAL has changed on how they show PQM/PQS when booking? I noticed when I book, the PQM does not show anymore by the miles.
Thank you.
Does anybody know if UAL has changed on how they show PQM/PQS when booking? I noticed when I book, the PQM does not show anymore by the miles.
Thank you.
Jun 3, 2013, 3:10 pm
#3
Join Date: May 2011
Posts: 5,814
Yes -- they took that away because many times it was incorrect (especially for partners). Hopefully they will phase a more accurate display when they launch the new website.
Jun 3, 2013, 3:48 pm
#6
Join Date: May 2011
Posts: 5,814
Jun 5, 2013, 5:54 am
#8
Join Date: Jun 2013
Location: ROC, KBL, often in DXB, IST, EWR, IAD
Programs: UA 1k
Posts: 22
I have been lurking on this site for a while, but finally decided to join. I was about to start a new thread on this topic, but I finally found this already mentioned...
I had asked UA customer service about this on 20 May, but haven't yet received a reply. (ref: KMM11366191V85296L0KM). Although I didn't expect a response from UA to come too quickly, I think more than two weeks is a bit long to wait.
Since some of you mentioned that the % of PQM shown while booking was often incorrect...does anyone have an easy way to determine this? I'd rather book through UA's site, though because of this change, I now book on *A partner sites (many of which aren't as user-friendly), and ensure that the booking class is shown on United's pages for partner airlines (MP program>Earn Miles>Airline Partners and Global Alliances)
I generally avoid this simply by flying airlines that are more generous with earning PQM (Turkish, Ethiopian) and avoiding those where only a few classes earn miles (Egyptair). Though booking on partner sites, I often have to physically mail my boarding pass stubs to earn miles (especially on Ethiopian, which are often handwritten and often don't even list flight number).
Thanks
I had asked UA customer service about this on 20 May, but haven't yet received a reply. (ref: KMM11366191V85296L0KM). Although I didn't expect a response from UA to come too quickly, I think more than two weeks is a bit long to wait.
Since some of you mentioned that the % of PQM shown while booking was often incorrect...does anyone have an easy way to determine this? I'd rather book through UA's site, though because of this change, I now book on *A partner sites (many of which aren't as user-friendly), and ensure that the booking class is shown on United's pages for partner airlines (MP program>Earn Miles>Airline Partners and Global Alliances)
I generally avoid this simply by flying airlines that are more generous with earning PQM (Turkish, Ethiopian) and avoiding those where only a few classes earn miles (Egyptair). Though booking on partner sites, I often have to physically mail my boarding pass stubs to earn miles (especially on Ethiopian, which are often handwritten and often don't even list flight number).
Thanks
Jun 5, 2013, 6:07 am
#9
Join Date: May 2011
Posts: 5,814
I have been lurking on this site for a while, but finally decided to join. I was about to start a new thread on this topic, but I finally found this already mentioned...
I had asked UA customer service about this on 20 May, but haven't yet received a reply. (ref: KMM11366191V85296L0KM). Although I didn't expect a response from UA to come too quickly, I think more than two weeks is a bit long to wait.
Since some of you mentioned that the % of PQM shown while booking was often incorrect...does anyone have an easy way to determine this? I'd rather book through UA's site, though because of this change, I now book on *A partner sites (many of which aren't as user-friendly), and ensure that the booking class is shown on United's pages for partner airlines (MP program>Earn Miles>Airline Partners and Global Alliances)
I generally avoid this simply by flying airlines that are more generous with earning PQM (Turkish, Ethiopian) and avoiding those where only a few classes earn miles (Egyptair). Though booking on partner sites, I often have to physically mail my boarding pass stubs to earn miles (especially on Ethiopian, which are often handwritten and often don't even list flight number).
Thanks
I had asked UA customer service about this on 20 May, but haven't yet received a reply. (ref: KMM11366191V85296L0KM). Although I didn't expect a response from UA to come too quickly, I think more than two weeks is a bit long to wait.
Since some of you mentioned that the % of PQM shown while booking was often incorrect...does anyone have an easy way to determine this? I'd rather book through UA's site, though because of this change, I now book on *A partner sites (many of which aren't as user-friendly), and ensure that the booking class is shown on United's pages for partner airlines (MP program>Earn Miles>Airline Partners and Global Alliances)
I generally avoid this simply by flying airlines that are more generous with earning PQM (Turkish, Ethiopian) and avoiding those where only a few classes earn miles (Egyptair). Though booking on partner sites, I often have to physically mail my boarding pass stubs to earn miles (especially on Ethiopian, which are often handwritten and often don't even list flight number).
Thanks
There is no easy way and has to be done by hand -- the problem is that fare classes that UA books don't necessarily correlate to the fare classes that the partner will provide and what is listed on the partner pages. (i.e. UA might show Y fare but it might be actually S fare on TK). This was the problem with the calculator too as it caused (many) incorrect calculations to be shown.
One way to actually find out is to book it and call the operator up to see what fare class you are on (and/or bring up the reservation online on the partner's page). If you don't like it, you can cancel within 24 hours.
Another (probably easier) way to book is to book the segments directly with the operator so you know exactly what you are getting. You may have separate PNRs/reservations, but atleast you know from the get go and may be cheaper (sometimes). When you check your bags, you can interline them through by showing all the reservations to the check-in agent.
Hope that helps.