Is this the future of United "E+"?
#1
Original Poster


Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM; AA 1.5MM; DL .5MM; Hyatt GP 1M; HH Gold; CP/Rad. Gold; Miracle Fruit-su Club
Posts: 9,961
The concept is to build Economy Plus into a full "Premium Economy" product -- room, food, pre-flight services, onboard amenities...
http://www.flyertalk.com/the-gate/bl...l#comment-8494
Know an airline that's near and dear to this board whose prevalent top class now is Business? Feel a knock-on effect coming from the new normal? I suggest that it is. Is it a good thing? I suggest that this is still an open question -- about the concept, about it vis a vis United, and vis a vis customers. Know any near and dear ones who might be thus eased into not being as near and dear to United?
http://www.flyertalk.com/the-gate/bl...l#comment-8494
Know an airline that's near and dear to this board whose prevalent top class now is Business? Feel a knock-on effect coming from the new normal? I suggest that it is. Is it a good thing? I suggest that this is still an open question -- about the concept, about it vis a vis United, and vis a vis customers. Know any near and dear ones who might be thus eased into not being as near and dear to United?
#2
FlyerTalk Evangelist




Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA Plat, MM *G for life, AY Plat, BA Silver
Posts: 10,553
E+ is the principal reason I fly UA. Without it, UA's only advantage to me would be redemption of miles for Awards. But it would remain with its big disadvantages: poor and uncomfortable fleet, surly FAs (not all, but a large proportion), charging for drinks and I could go on.
But then, for me, the competition is BA or VS, both of which take some pride in their hard and soft products, even in Y.
But then, for me, the competition is BA or VS, both of which take some pride in their hard and soft products, even in Y.
Last edited by iluv2fly; May 30, 2013 at 6:59 pm Reason: unnecessary
#4

Join Date: Apr 2000
Location: Hudson, OH
Programs: UA-MM; Hilton Lifetime Diamond, Marriott Gold
Posts: 1,350
Future of E+ -- our upgrades
IMO, in a few years, status will determine your upgrade chances to E+.
Why else would Jeff$ buy into E+?
FC will only be available via TOD or HOD.
Why else would Jeff$ buy into E+?
FC will only be available via TOD or HOD.
#5
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 812
I must add that J class and F class have been blurred for years on US carriers even some foreign carriers. Also US, DL don't have F class. So the case of J being the top class as a bad thing is not so clear cut. Frankly call it whatever you want, but as long as the seats keep getting better, service improves and innovation on the aircraft no matter what class be it a true premium economy class is all welcome.
#6
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
#7
Join Date: Nov 2009
Location: Between EWR & PHL
Programs: UA MileagePlus dirt (former hard-way Silver); AS Mileage Plan MVP; Hilton Honors Silver
Posts: 1,586
AC appears to be trying to ape more dedicated international carriers like VS and BA (and others, but those are the only two I have experience with); it'll be interesting to see how the idea of Premium Economy plays on intra-Canada routes, where there's pretty fierce competition from WestJet and Porter (again, among others).
UA might be convinced to take E+ upmarket if they see there's a domestic market for it, but I don't see them adding it fleetwide otherwise. (Or unless DL beefs up their YComfort offering.)
UA might be convinced to take E+ upmarket if they see there's a domestic market for it, but I don't see them adding it fleetwide otherwise. (Or unless DL beefs up their YComfort offering.)
#9


Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,700
Air France has a real premium economy, especially on long haul flights. Looks really good with hard shell seats, etc.
http://www.airfrance.us/US/en/common...ur_confort.htm
http://www.airfrance.us/US/en/common...ur_confort.htm
#11
Join Date: Jun 2005
Posts: 4,645
I think that E+ as it stands today cannot justify more than a tiny price premium but a true Premium Economy (which certain carriers do have) makes sense.
The overall trend for a lot of airlines seems to be getting rid of the "luxurious" experience in F, and pushing that down to a fairly utilitarian but comfortable J experience. It makes perfect sense, to me, to offer something between the comfort of J and the hell of Y (especially E- style).
There's got to be a market for people willing to spend more than Y fare but can't spend J fare.
I think the value of this is a direct function of flight distance. Who cares about a 1-2 hour flight. But, if you're flying 6 hours for work, then Premium Economy will let you be more productive than being crushed into an unbearable position. And, if you're flying 20 hours, then there's a tangible reduction in pain and suffering, which has value.
#12
Join Date: Jun 2002
Location: Southern California, GVA, SIN, LHR, BRU, CDG
Programs: UA LT GS 4.12MM (4.08MM BIS), AA EXP 1.86MM ,DL DM 1.1MM, HH LT Diamond, SPG Platinum
Posts: 1,182
Air France has a real premium economy, especially on long haul flights. Looks really good with hard shell seats, etc.
http://www.airfrance.us/US/en/common...ur_confort.htm
http://www.airfrance.us/US/en/common...ur_confort.htm
It has become my new favorite from LAX-LHR without any of the upgrade drama on UA...often for less than an upgradeable fare on UA!!...and don't forget the New Zealand wines and beer!
#14
Join Date: May 2007
Programs: Mileage Plus (1P), Skymiles
Posts: 85
I was more than happy to stretch out in the BarcaLounger, especially for 80k RDMs to Europe. Y as it currently exists is miserable, and I just hate to start or end any trip that way, whether it is business or pleasure.
#15
Join Date: Jun 2005
Posts: 4,645
These are first world problems.


