April 2013 - Updated Messages, Layout, etc. on UAL.COM [PASS ID Field is Back!]
Apr 27, 2013, 9:05 am
#32
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Apr 27, 2013, 9:09 am
#33
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
i actually don't mind the minor changes they've made overall, i do appreciate that everything's a little wider and isn't designed for 800*600 screen resolutions anymore.
but design-wise, that travelbank thing is still just bad. you can tell they are just overemphasizing it, that huge blank gap in the middle is so glaring.
sigh. oh well.
Apr 27, 2013, 9:09 am
#34
Join Date: Jan 2010
Location: ORD,TPE (芝加哥,台北)
Programs: UA MileagePlus (1P)
Posts: 384
Apr 27, 2013, 9:40 am
#35
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
This site looks even worse. Didn't think that was possible. TravelBank is huge, they only show 3 rather than 5 reservations in the My Account page, and reservations for other people are now appearing in My Account.
Do they test *any* of this stuff? One wonders if they have anyone that does UX.
At least they fixed the Chase PQM line items..
Do they test *any* of this stuff? One wonders if they have anyone that does UX.
At least they fixed the Chase PQM line items..
Apr 27, 2013, 9:58 am
#36
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,988
What's with it only showing 3 reservations? I get it on the homepage, but since you already have to scroll down on the "My Account" page why not show all future reservations. Adding an extra show all reservations is stupid!
Apr 27, 2013, 10:39 am
#37
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I like it. TravelBank aside.
Folks - with respect to reservations, we all click "see all" as many (like me) always have more than 3 - I have 12. If they changed it to five, people would complain (even if that goes back to what it was).
If they remove the massive TB box, then it would be fine.
I do like the new boarding pass look as well.
Folks - with respect to reservations, we all click "see all" as many (like me) always have more than 3 - I have 12. If they changed it to five, people would complain (even if that goes back to what it was).
If they remove the massive TB box, then it would be fine.
I do like the new boarding pass look as well.
Apr 27, 2013, 10:57 am
#39
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
Apr 27, 2013, 11:29 am
#40
Join Date: May 2011
Posts: 5,814
Apr 27, 2013, 3:19 pm
#41
FlyerTalk Evangelist
Join Date: Jul 2007
Location: DFW
Programs: UA Pleb, HH Gold, PWP General Secretary
Posts: 23,199
From the looks of it, UA.com is slowly being ported over to MS Sharepoint from whatever CMS they were using before. The site is now uglier and with a lot more wasted space. The UXperson inside me just died a little.
Apr 27, 2013, 3:51 pm
#42
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,926
Does anyone still use the Travel Bank? I hate scrolling down to get my itineraries and typically have about five trips booked at once, meaning a click-through was not required before to pull up everything but now is.
Therefore, I hate these changes.
Therefore, I hate these changes.
Apr 27, 2013, 3:57 pm
#43
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Even the old system had limit on itins shown on the My Account, it appears less now. If getting to itins in the less clicks, just start on the home page and not waste the click to get to My Account.
seems a strong words for minor issue
Apr 27, 2013, 4:01 pm
#44
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
I bet they'll re-announce IE 6 support in the next website release.
I always book through a TA, so I never get any Travelbank credit. It's useless to me.
Last edited by iluv2fly; Apr 27, 2013 at 7:47 pm Reason: merge
Apr 27, 2013, 4:17 pm
#45
Join Date: Apr 2001
Location: San Francisco, CA
Programs: UA Gold 1MM, Marriott Platinum
Posts: 548
The trusted traveler number, if entered, now shows up on the reservation screen itself, near the seat numbers, so one doesn't have to do a lot of clicking to confirm the number is there. Big improvement.