Partially used refundable ticket expired
May 4, 2013, 1:37 pm
#16
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
The story has a sad ending.
Refund was denied.
Called Refunds Department - denied. Was told there are no exceptions.
Called 1k Customer service twice. Denied. Was offered a small ETC as compensation.
Learnt a very expensive lesson.
I am planning to write to them, but do not have high hopes.
Refund was denied.
Called Refunds Department - denied. Was told there are no exceptions.
Called 1k Customer service twice. Denied. Was offered a small ETC as compensation.
Learnt a very expensive lesson.
I am planning to write to them, but do not have high hopes.
May 4, 2013, 3:26 pm
#17
Original Poster
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794