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-   -   CPUs improving ? (https://www.flyertalk.com/forum/united-airlines-mileageplus/1453555-cpus-improving.html)

mgcsinc Mar 31, 2013 4:02 pm


Originally Posted by entropy (Post 20513482)
upgrade rates for 1K's of 75%+ on UA on non-'impossible' routes (SFO-BOS, PS, SFO/LAX-IAD) were pretty common, and on the CO plat side, 75% was a pretty reasonable rate, again, for non-hub-hub and transcon) Given my own observations, and anecdotal evidence from others, I'd say the same routes, even excluding the new hub-hub routes, experience at LEAST a 50% drop in CPU/UDU/EUA upgrade success.

DidItClear is showing a 60% overall upgrade rate for 1K's. I'm not saying the data is perfect, but it's a shade better than anecdotal, and it suggests less doom and gloom than (I think) you're suggesting. Although it certainly is a step down from the stats reported on udustats.

FlyWorld Mar 31, 2013 4:22 pm


Originally Posted by mgcsinc (Post 20513530)
DidItClear is showing a 60% overall upgrade rate for 1K's. I'm not saying the data is perfect, but it's a shade better than anecdotal, and it suggests less doom and gloom than (I think) you're suggesting. Although it certainly is a step down from the stats reported on udustats.

Are you able to show UG rate for flights to/from SFO?

There are wide variations in UG success depending on airport.


Originally Posted by entropy (Post 20513482)
I have seen little evidence that this is a problem that management A) recognizes exits, or B) would even care about fixing.

and as an additional observation, they've made the domestic dining experience so lousy lately that I wouldn't be surprised if it even pisses off the kettles who upgrade for $39 ahead of a 1K. "I paid $39 to get this greasy piece of junk, I paid 99c for something just like it at the 7-11"

1. Management is clearly committed to the TOD program. This isn't changing.

2. My long-time experience with legacy UA was that food was consistently despicable. I never ate that crap, even in F, except on very long haul when I couldn't bring enough to take care of myself. If anything, I've found a slight improvement in food on sCO compared to sUA. You're not suggesting the food with sUA was anything other than sickening before the takeover, are you?

mgcsinc Mar 31, 2013 5:07 pm


Originally Posted by mitchmu (Post 20513609)
Are you able to show UG rate for flights to/from SFO?

There are wide variations in UG success depending on airport.

It can be done to a certain extent, but there's not quite enough data yet. In fact, diditclear just posted about this over at the main data project thread: http://www.flyertalk.com/forum/20513450-post46.html

I encourage you and everyone else to add data to make the site more useful.

In any case, my general comment stands: things have gotten worse since the overall stats on udustats, but not as insanely worse as people seem to think.

diditclear Mar 31, 2013 5:11 pm

Here are the full stats.

From SFO:
  • Sunday: GS 100% success (1 reports)
  • Sunday: 1K 0% success (2 reports)
  • Sunday: Gold 25% success (4 reports)
  • Sunday: Platinum 100% success (1 reports)
  • Sunday: Silver 0% success (1 reports)
  • Monday: 1K 12% success (8 reports)
  • Monday: Platinum 0% success (2 reports)
  • Monday: Gold 0% success (2 reports)
  • Monday: Silver 0% success (1 reports)
  • Tuesday: 1K 60% success (5 reports)
  • Tuesday: Platinum 100% success (1 reports)
  • Tuesday: Gold 0% success (2 reports)
  • Wednesday: 1K 0% success (5 reports)
  • Wednesday: Platinum 0% success (1 reports)
  • Wednesday: Gold 0% success (1 reports)
  • Wednesday: Silver 0% success (3 reports)
  • Thursday: 1K 100% success (4 reports)
  • Thursday: Platinum 50% success (2 reports)
  • Thursday: Gold 50% success (2 reports)
  • Thursday: Silver 0% success (2 reports)
  • Friday: GS 100% success (1 reports)
  • Friday: Gold 0% success (1 reports)
  • Saturday: 1K 33% success (6 reports)
  • Saturday: Platinum 100% success (1 reports)
  • Saturday: Gold 50% success (2 reports)
  • Saturday: Silver 50% success (2 reports)

To SFO:
  • Sunday: 1K 100% success (3 reports)
  • Sunday: Gold 0% success (3 reports)
  • Sunday: Silver 50% success (2 reports)
  • Monday: 1K 75% success (4 reports)
  • Monday: Platinum 100% success (2 reports)
  • Monday: Gold 0% success (4 reports)
  • Tuesday: 1K 100% success (2 reports)
  • Tuesday: Gold 0% success (1 reports)
  • Tuesday: Silver 100% success (1 reports)
  • Wednesday: 1K 75% success (4 reports)
  • Wednesday: Platinum 100% success (1 reports)
  • Wednesday: Silver 0% success (1 reports)
  • Thursday: 1K 40% success (5 reports)
  • Thursday: Platinum 33% success (3 reports)
  • Thursday: Gold 75% success (4 reports)
  • Thursday: Silver 0% success (5 reports)
  • Friday: GS 100% success (1 reports)
  • Friday: 1K 25% success (4 reports)
  • Friday: Platinum 0% success (1 reports)
  • Friday: Gold 0% success (2 reports)
  • Friday: Silver 0% success (2 reports)
  • Saturday: 1K 60% success (5 reports)
  • Saturday: Platinum 0% success (1 reports)
  • Saturday: Gold 0% success (1 reports)
  • Saturday: Silver 0% success (1 reports)

The data is probably only meaningful if we have at least 5-6 reports. Some takeaways are:

From SFO:
  • Monday: 1K 12% success (8 reports)
  • Tuesday: 1K 60% success (5 reports)
  • Wednesday: 1K 0% success (5 reports)
  • Saturday: 1K 33% success (6 reports)

To SFO:
  • Thursday: 1K 40% success (5 reports)
  • Thursday: Silver 0% success (5 reports)
  • Saturday: 1K 60% success (5 reports)

exerda Mar 31, 2013 5:12 pm


Originally Posted by mitchmu (Post 20513616)
If anything, I've found a slight improvement in food on sCO compared to sUA. You're not suggesting the food with sUA was anything other than sickening before the takeover, are you?

I actually liked most of the food under PMUA (within the parameters of airline food). Of course, I think that on the whole, the PMCO food was an improvement. The problem is that today, we're at a point where the food is IMHO worse than it ever was before. At this point, even the greasy cheeseburger would be an improvement over several of the "meals" I've experienced.



Originally Posted by mgcsinc (Post 20513530)
DidItClear is showing a 60% overall upgrade rate for 1K's. I'm not saying the data is perfect, but it's a shade better than anecdotal, and it suggests less doom and gloom than (I think) you're suggesting. Although it certainly is a step down from the stats reported on udustats.

UDUStats is a good comparison point for the effect the merger has had on 1K (and probably other elites) upgrade rates. I'm not sure how widely it's used these days--I do still enter my flights there, bringing down the averages I am sure :eek:--but I think it's a better picture of where things were pre-3/3.

I save my BPs in a shoebox (in envelopes by year--yes, I'm o.c.d.), and glancing back at BPs pre-3/3 is worth a sad chuckle. Even as a 1P, I sat up front more often than I do now, and my pre-merger 1K years are almost exclusively F or C.

Another factor to take into account is that 1Ks lost a ton of RPUs in the merger. :( I have to fly 150k just to earn what I did at 100k under PMUA. That's a 50% devaluation.

tealeaf99 Mar 31, 2013 5:16 pm


Originally Posted by demkr (Post 20503256)
Not on my end ex-SFO. Opposite experience.

Ditto.

pmUA: I was usually in the top 5 on the upgrade list.
Post 3/3/2012: My "E" and "U" fares always placed me in positions 15 to 25 on the upgrade list. (SFO to IAD/BOS/EWR).
2013: My "E" and "U" fares now place me in positions 10 to 20. So although this is an "improvement" in my positioning, I am still rarely clearing upgrades.

mgcsinc Mar 31, 2013 5:17 pm


Originally Posted by exerda (Post 20513822)
I'm not sure how widely it's used these days--I do still enter my flights there, bringing down the averages I am sure :eek:

We'd love to have your stats on DidItClear! No worries about bringing down old averages there :)

RONINASPEN Mar 31, 2013 5:48 pm

I am traveling SFO-OGG with Honneymoon couple from out of the country.
I can get immediate upgrade to first but don't have enough to upgrade us all. Thinking about upgrading them and hope for CPU, anyone have experience lately with CPU'sfrom SFO-OGG. BTW I used to NEVER use RPU always saved to give away but with unpredictability of CPUs have been using RPUs. On the other hand 100% CPU rate on AA already over 100,000 miles on AA.

entropy Mar 31, 2013 8:11 pm


The data is probably only meaningful if we have at least 5-6 reports. Some takeaways are:
you really think 5-6 reports is anything close to ... statistically significant?
there's always reporting bias in both IBB's and self-reported 'stats'

its just about as good as anecdotal evidence.

LarkSFO Mar 31, 2013 8:28 pm


Originally Posted by entropy (Post 20514478)
its just about as good as anecdotal evidence.

Better or worse than FT?

FlyWorld Mar 31, 2013 8:34 pm


Originally Posted by mgcsinc (Post 20513806)
It can be done to a certain extent, but there's not quite enough data yet. In fact, diditclear just posted about this over at the main data project thread: http://www.flyertalk.com/forum/20513450-post46.html

I encourage you and everyone else to add data to make the site more useful.

In any case, my general comment stands: things have gotten worse since the overall stats on udustats, but not as insanely worse as people seem to think.

I suggest it has gotten insanely worse for some people and if you slice by airport combinations the data will show it.

mgcsinc Mar 31, 2013 9:04 pm


Originally Posted by entropy (Post 20514478)
you really think 5-6 reports is anything close to ... statistically significant?
there's always reporting bias in both IBB's and self-reported 'stats'

its just about as good as anecdotal evidence.

In any study, small subgroups will be... small. Doesn't mean you can't say useful things about them. I used to run into this issue when working on neuroimaging studies, where subgroup sizes are sometimes that small. Some people just won't believe you even if you have the analysis that shows you have the necessary statistical power.

In any case, the overall data is supported by more than 600 reports, which is a lot better than scattered posts on FT, if you ask me.


Originally Posted by mitchmu (Post 20514585)
I suggest it has gotten insanely worse for some people and if you slice by airport combinations the data will show it.

[Edited to remove my confusion about this quote.]

In order for the averages to come out the way they have, it would have had to get less worse for some other group of people.

Incidentally, silver and gold have hovered around 30% and plat and 1K have hovered around 60% since the beginning of the project.

Devyan1 Mar 31, 2013 9:19 pm

FWIW...Silver and I am 1/14 (Not all flights were CPU eligible as some were to HNL and a lot of UX but you get the point) (About to be 2/15 as I will almost definitely clear for a UX flight on Tuesday)...the 1 upgrade was a nice one from IAH-LAS on a 757

I do not expect more CPUs as a Silver, I've been able to get an aisle E+ at T-24 whenever I've wanted, almost always a bulkhead or exit row but I am on there the second I can check in to grab it

Overall, I cannot complain...I get it...I am at the bottom of the list and I just gladly accept the E+ at T-24

cranky1K Apr 2, 2013 7:42 pm

CPU practical exercise
 

Originally Posted by cranky1K (Post 20512770)
Usually flying between ORD and SFO I use an instrument to upgrade and I have a pretty good track record. But I saw my SFO-ORD flight for tomorrow was R9 from the time I booked it so I thought maybe a CPU would come through for this one and I would take a chance. I know R doesn't correlate to CPU but there were lots of F seats open. The CPU didn't happen at T-96 and by T-95 it was R4, then R2 at T-72 and R1 yesterday and remains at R1 today. Meanwhile the buyup offer has remained steady and I get constant reminders. Not sure if the CPUs ran out before reaching my fare class (S) or others are taking the buyup or applying instruments or whatever. Whatever it is, it's not working in my favor. I'm going to resist the urge to take up the offer and see what happens after T-24. I predict the result will be a trip to ORD in E+.


Originally Posted by LarkSFO (Post 20512812)
Let us know how it goes...

So here's how it turned out. I was first on the list with F shown as full from the time of automatic check-in at T-24 until I left the lounge to board the plane approx 40 minutes before flight time. When I got to the gate, lo and behold, I was on the cleared list. It looks like someone was going to miss their connection and they released the seat at the gate. By the way, the UG list was up to 39 or so by then. Too much drama for a CPU. I'll go back to using instruments.

emcsweeney Apr 2, 2013 9:49 pm


Originally Posted by UA-NYC (Post 20504236)
Thanks for re-bringing some logic back to this thread ;)

Where's the logic in being able to see all 5 of those pax's BPs? I guess if they were all upgraded at the same time, and happen to all have their BPs out, and you just happened to be walking through the F cabin during boarding :rolleyes:


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