20,000+ Lifetime Miles just vanished
#46
Original Poster
Join Date: Aug 2001
Location: San Jose, CA USA
Posts: 1,792
Jeez, maybe you should lighten up. Did you not see the big smiley face at the end of the line? Meant as a joke based on the exact numbers you posted which did in fact come to 25K. Wow, come on. And what does having advanced doctorate degrees have to do with anything? Wow DYKWIA!!!
#50
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
Baze: Sorry about the "smiley" stuff, but if you tell someone he/she can't add, smiley's don't compensate. Advanced doctorates don't mean much at Flyertalk anyway, so I agree with you. I believe you post too much, and I regret that I post as much as do I. Suggest we both let it go and do more lurking than posting. I don't need, nor want, you to know who I am. Best regards to you.
So I apologize if you took offense.
And as for posting too much, under 3500 posts in ~14 years is not very much. specially when compared to ones with 30,000+ posts and some of those in a MUCH shorter time period.
#51
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Edit: Post is probably of little value since others were already reporting that missing credit had reappeared. I must've accidentally skipped from the first page to this one, as I didn't see any of that in my first read. Sorry!
Last edited by CCIE_Flyer; Feb 25, 2013 at 2:22 pm
#52
Join Date: Jul 2012
Location: LAS, BUD
Programs: UA-1K, Aegean-Gold, TK-Elite, Accor-Platinum, SPG-Gold, Hilton-Gold, Club Carlson-Gold,AMEX-Platinum
Posts: 300
Yep!
After it went down from 171,XXX to 159,590 I sent an email to 1Kvoice. When I opened up my email this morning, they wrote me back and asked for screenshots to prove that I had 171,XXX...
Logged-in and saw my lifetime flight miles was at 53,911 ...?
Then another hour later I saw it went back to 171,XXX...
WOW... United ... you are quite something... Never a boring day at the IT department
Logged-in and saw my lifetime flight miles was at 53,911 ...?
Then another hour later I saw it went back to 171,XXX...
WOW... United ... you are quite something... Never a boring day at the IT department
#54
Join Date: Dec 2002
Location: SFO
Posts: 3,942
This is stupid ... we can't go around taking screen shots ever so often (does anybody do this for their bank account? Thank you, didn' t think so) just because UA is messed up
#55
Join Date: Jul 2010
Location: London, UK
Programs: BA Gold, UA Nobody, Hilton Gold
Posts: 2,372
What are advanced doctorate degrees? One doctorate was more than enough for me, I can't imagine doing any more (although if I'd stayed in academic I may have submitted my collected journals for a D.Sc.). Is this something to do with the US having these weird "taught doctorates" for medicine, physical therapy etc, which really are just second degrees with a courtesy title?
#56
Join Date: Jun 2007
Location: gggrrrovvveee (ORD)
Programs: UA Pt, Marriott Ti, Hertz PC
Posts: 6,091
I checked when I first saw this thread, but my lifetime total (close to 400k) was correct, ie, it matches the spreadsheet I've been maintaining. I'm currently at 15 (actual) segments on UA for the year, so I've definitely had activity since 1/1.
#57
Join Date: Jul 2012
Location: LAS, BUD
Programs: UA-1K, Aegean-Gold, TK-Elite, Accor-Platinum, SPG-Gold, Hilton-Gold, Club Carlson-Gold,AMEX-Platinum
Posts: 300
Yes...
I agree, this is ridiculous!!! Why do I have to prove things if their system is so broken that it randomly takes away lifetime flight miles?
#58
Join Date: Dec 2010
Location: WAS-ish
Programs: UA 1K-MM + UC, Marriott Plat, National Exec
Posts: 1,341
I sort of hate to say this, but... is this really worth complaining about? I'm specifically addressing this to those of us that posted angry, frustrated comments after the bug was fixed.
The database screwed up for between 24 and 48 hours. It got fixed (and, yes, my missing 160K are back too). It had no consequences for anybody's status or upgrades.
So something went wonky and it got fixed pretty quickly. This happens pretty often in the IT world -- heck, Hilton's entire reservations engine goes down about once a month. Honestly, much as I'd love to complain about this, I don't think it's worth it. There was never any concrete reason to believe that the screwup was either (1) permanent, or (2) malicious -- and no cause to believe that United was out to get us or significantly incompetent... unless you were already convinced of that.
Definitely not trying to start a flame discussion here. I just believe it's not a very big deal. (Obviously, had it not been fixed, it would have been a big deal... and from now on I'm keeping track of my lifetime miles just to be careful.)
The database screwed up for between 24 and 48 hours. It got fixed (and, yes, my missing 160K are back too). It had no consequences for anybody's status or upgrades.
So something went wonky and it got fixed pretty quickly. This happens pretty often in the IT world -- heck, Hilton's entire reservations engine goes down about once a month. Honestly, much as I'd love to complain about this, I don't think it's worth it. There was never any concrete reason to believe that the screwup was either (1) permanent, or (2) malicious -- and no cause to believe that United was out to get us or significantly incompetent... unless you were already convinced of that.
Definitely not trying to start a flame discussion here. I just believe it's not a very big deal. (Obviously, had it not been fixed, it would have been a big deal... and from now on I'm keeping track of my lifetime miles just to be careful.)
#59
Join Date: Oct 2012
Location: ORD/IND
Programs: UA Platinum, Avis Preferred, Hertz PC, Hyatt Discoverist , Marriott Titanium
Posts: 742