Reservation not ticketing- international CC denied?
Feb 13, 2013, 8:30 pm
#1
Original Poster
Join Date: Jan 2012
Location: SFO/LIS
Programs: UA 1MM GS, Delta Skymiles Platinum, Marriott Platinum, Hyatt Explorist, Hilton Diamond
Posts: 145
Reservation not ticketing- international CC denied?
Spent 1h on the phone today trying to figure out why one of my reservations is not ticketing with the CCI usually use on UA.
- First was told that it was because I had been charged in dollars and not in euros so it would not have gone through (?!). Was told it was sorted out and I would receive the confirmation.
- Called back, was told card was denied. Tried two other international cards that I am 150% certain should work- no luck.
Was told it was maybe a system issue today, and to call back tomorrow.... Anyone else had same issue today?
- First was told that it was because I had been charged in dollars and not in euros so it would not have gone through (?!). Was told it was sorted out and I would receive the confirmation.
- Called back, was told card was denied. Tried two other international cards that I am 150% certain should work- no luck.
Was told it was maybe a system issue today, and to call back tomorrow.... Anyone else had same issue today?
Feb 14, 2013, 7:52 pm
#2
Join Date: Dec 2004
Location: SEA
Programs: Million Miles achieved | 2017 Delta Platinum, United NADA, Global Entry, PreCheck, NEXUS
Posts: 1,295
Spent 1h on the phone today trying to figure out why one of my reservations is not ticketing with the CCI usually use on UA.
- First was told that it was because I had been charged in dollars and not in euros so it would not have gone through (?!). Was told it was sorted out and I would receive the confirmation.
- Called back, was told card was denied. Tried two other international cards that I am 150% certain should work- no luck.
Was told it was maybe a system issue today, and to call back tomorrow.... Anyone else had same issue today?
- First was told that it was because I had been charged in dollars and not in euros so it would not have gone through (?!). Was told it was sorted out and I would receive the confirmation.
- Called back, was told card was denied. Tried two other international cards that I am 150% certain should work- no luck.
Was told it was maybe a system issue today, and to call back tomorrow.... Anyone else had same issue today?
Whe I travel out of the US, I always contact my cc companies to let them know, and no longer have such issues.
Feb 14, 2013, 8:02 pm
#3
Join Date: Nov 2008
Location: SCL
Programs: UA 1K, LATAM Comodoro, SPG PLT, WOH Globalist, *G, OW Emerald
Posts: 369
I had a similar problem but on united.com...accessing the Japanese local site, make reservation, go through for payment, input a Japanese CC, error message and not possible to issue the tkt.
Seems that the old .bomb at least was more global than the current CO site.
Seems that the old .bomb at least was more global than the current CO site.
Feb 14, 2013, 8:49 pm
#4
Join Date: Jun 2006
Location: SJC/SFO
Programs: UA lifetime gold; Hilton Gold; Marriott/SPG Plat; Hyatt Discoverist
Posts: 2,954