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-   -   Reservation not ticketing- international CC denied? (https://www.flyertalk.com/forum/united-airlines-mileageplus/1438363-reservation-not-ticketing-international-cc-denied.html)

rieuwa Feb 13, 2013 8:30 pm

Reservation not ticketing- international CC denied?
 
Spent 1h on the phone today trying to figure out why one of my reservations is not ticketing with the CCI usually use on UA.

- First was told that it was because I had been charged in dollars and not in euros so it would not have gone through (?!). Was told it was sorted out and I would receive the confirmation.

- Called back, was told card was denied. Tried two other international cards that I am 150% certain should work- no luck.

Was told it was maybe a system issue today, and to call back tomorrow.... Anyone else had same issue today?

Bear4Asian Feb 14, 2013 7:52 pm


Originally Posted by rieuwa (Post 20243423)
Spent 1h on the phone today trying to figure out why one of my reservations is not ticketing with the CCI usually use on UA.

- First was told that it was because I had been charged in dollars and not in euros so it would not have gone through (?!). Was told it was sorted out and I would receive the confirmation.

- Called back, was told card was denied. Tried two other international cards that I am 150% certain should work- no luck.

Was told it was maybe a system issue today, and to call back tomorrow.... Anyone else had same issue today?

This may not apply in your situation, but if your doing the booking away from home (e.g. You live in London but are booking by phone - online in Shanghai) your credit cards may be denied as the credit card company see the use as out of ordinary for you and possibly fraud.)

Whe I travel out of the US, I always contact my cc companies to let them know, and no longer have such issues.

atakam Feb 14, 2013 8:02 pm

I had a similar problem but on united.com...accessing the Japanese local site, make reservation, go through for payment, input a Japanese CC, error message and not possible to issue the tkt.
Seems that the old .bomb at least was more global than the current CO site.:td:

keisari Feb 14, 2013 8:49 pm


Originally Posted by Bear4Asian (Post 20250593)
.....Whe I travel out of the US, I always contact my cc companies to let them know, and no longer have such issues.

I would call your credit card and tell them to make sure they allow the charge to go through.


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