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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thejaredhuang
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Sep 4, 2017, 6:42 am
  #481  
 
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Originally Posted by findark
Depends on what you're looking at.

UA has very little interest in selling you a business class ticket on the full Hopper. It takes away from their actual revenue source: people on the island who need to go places. Usually GUM-HNL is loaded as e.g. J8 JN8 C0, and there is no J fare on that sector (only C). Inventory on the Hopper is a very inexact science because of this feature - much of it is managed to make it as easy to sell tickets to/from KWA because of the military presence there. But either way they have to be careful not to sell out a segment with cheap tickets if it blocks more valuable through fares.

UA recently implemented a "feature" on .bomb where a cabin will be completely greyed out if you are not being offered a ticket in the cabin. This also combines with a bug where sometimes all classes return as "Coach", which is not a class of service on United and therefore all cabins show grey.
Thanks for the answer even if it's "not the one I was hoping for."
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Old Sep 5, 2017, 6:35 am
  #482  
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Is award redemption the best way to fly this route? Poking around Google Flights, and it appears the lowest fare is $2K+, even into next year's schedule. I recall this route had sold for under $1K maybe a year or two ago (??)

Also, are MAJ, KWA, PNI, and TKK only stops between HNL and GUM? I thought there had been 5 or 6 stops in between previously?
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Old Sep 5, 2017, 6:48 am
  #483  
 
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Originally Posted by Repooc17
Is award redemption the best way to fly this route? Poking around Google Flights, and it appears the lowest fare is $2K+, even into next year's schedule. I recall this route had sold for under $1K maybe a year or two ago (??)
It's often cheaper to find US-Asia fare that allows you to route via HNL-GUM. If you want to actually stop on the islands though, you'll need to use miles or pay quite a bit.

Originally Posted by Repooc17
Also, are MAJ, KWA, PNI, and TKK only stops between HNL and GUM? I thought there had been 5 or 6 stops in between previously?
The hopper also stops in KSA on Mondays and Fridays. KSA is (in my opinion) the prettiest of the islands that the hopper serves.
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Old Sep 5, 2017, 7:03 am
  #484  
 
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Originally Posted by findark
UA has very little interest in selling you a business class ticket on the full Hopper.
Does this mean they won't do it, or is availability limited? Can it be booked as two separate PNRs, or will the fare break make it a lot more expensive?
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Old Sep 5, 2017, 8:11 am
  #485  
 
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Originally Posted by diburning
Does this mean they won't do it, or is availability limited? Can it be booked as two separate PNRs, or will the fare break make it a lot more expensive?
The only way to book the full hopper in J is to book it as a through fare (e.g. HNL-HKG in full J).

It's not cheap..

There are many days when the Island Hopper does have discount J available, FWIW. There are also many days when there is a J fare filed on HNL-GUM. It just happens that neither of these things are true for the dates OP is asking about.

Last edited by PVDtoDEL; Sep 5, 2017 at 8:18 am
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Old Sep 5, 2017, 3:20 pm
  #486  
 
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Originally Posted by Repooc17
Also, are MAJ, KWA, PNI, and TKK only stops between HNL and GUM? I thought there had been 5 or 6 stops in between previously?
KSA is another stop but only twice a week. I think Johnson Atoll used be to a stop between HNL and MAJ but no more.
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Old Sep 5, 2017, 3:22 pm
  #487  
 
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Expanded some segments from 32 to 38 rows?

I just went to check-in and the seat maps for HNL-MAJ and MAJ-PNI have changed from 32 rows (3 first class) to 38 rows (4 first class). PNI-GUM is still showing 32/3. I'm afraid to change my seat assignments because previously I had all window seats though not the best ones. Any ideas on this?
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Old Sep 5, 2017, 3:35 pm
  #488  
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Originally Posted by jimbob
I just went to check-in and the seat maps for HNL-MAJ and MAJ-PNI have changed from 32 rows (3 first class) to 38 rows (4 first class). PNI-GUM is still showing 32/3. I'm afraid to change my seat assignments because previously I had all window seats though not the best ones. Any ideas on this?
Your flight is currently scheduled to be operated on N77296, which is a 737-800 in the Guam configuration -- 16F/42E+/108E-. The other seatmap you describe is the 737-700 (12F/40E+/66E-).

It's always possible that it could change back, but that's why you're seeing that configuration.
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Old Sep 5, 2017, 4:20 pm
  #489  
 
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Originally Posted by jsloan
Your flight is currently scheduled to be operated on N77296, which is a 737-800 in the Guam configuration -- 16F/42E+/108E-. The other seatmap you describe is the 737-700 (12F/40E+/66E-).

It's always possible that it could change back, but that's why you're seeing that configuration.
Thanks. Changed to a farther back seat on MAJ-PNI to be more behind wing. Interestingly (or not) PNI-GUM that is showing 32 rows is all greyed out now when it wasn't before.
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Old Sep 6, 2017, 9:41 am
  #490  
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Originally Posted by Repooc17
Is award redemption the best way to fly this route? Poking around Google Flights, and it appears the lowest fare is $2K+, even into next year's schedule. I recall this route had sold for under $1K maybe a year or two ago (??)
Revenue flight routed US/Asia is the cheapest option unless you actually want to stop on any of the islands. Find any cheap Asia fare which allows *-HNL-GUM-* and pick up the Hopper. Most do, and <$500 h/r/t is easy.

Originally Posted by diburning
Does this mean they won't do it, or is availability limited? Can it be booked as two separate PNRs, or will the fare break make it a lot more expensive?
Ticketing a through fare usually opens up a bit for inventory (but still usually needs C which is quite expensive), or you can use the multi-city trick to find C space. Z space is very rare, and the one-way C fare on HNL/GUM is $3k. You can also force a fare break or do separate tickets, but again just very expensive. They won't stop you, but you'll be out several grand for your troubles.

Originally Posted by jimbob
I just went to check-in and the seat maps for HNL-MAJ and MAJ-PNI have changed from 32 rows (3 first class) to 38 rows (4 first class). PNI-GUM is still showing 32/3. I'm afraid to change my seat assignments because previously I had all window seats though not the best ones. Any ideas on this?
The Hopper is currently flown by a 738. The "dummy" seatmap (which is a GUM 73G) gets replaced by the real seatmap 48-72 hours before departure, which will unblock 4, 33-38, 12-15 (?) 20AF, and whatever else is missing (I did the list from memory).

p.s. I'll be on 155 this Friday; seems like there might be some FTers crossing paths out there
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Old Sep 6, 2017, 12:20 pm
  #491  
 
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Originally Posted by jimbob
Even given the 2 points above? Worthwhile just for snorkeling and hiking? I'm not against it. It just wasn't a given due to the other points.
Absolutely.
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Old Sep 6, 2017, 4:01 pm
  #492  
 
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Originally Posted by findark
Revenue flight routed US/Asia is the cheapest option unless you actually want to stop on any of the islands. Find any cheap Asia fare which allows *-HNL-GUM-* and pick up the Hopper. Most do, and <$500 h/r/t is easy.
Do you actually have to call in to book the hopper or is there a link somewhere on United or a way to get it to price on Google Flights?
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Old Sep 6, 2017, 4:03 pm
  #493  
 
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Originally Posted by 100% Green
Do you actually have to call in to book the hopper or is there a link somewhere on United or a way to get it to price on Google Flights?
Provided you gets the dates right, it will show up in a multi-city search if you specify HNL-GUM or GUM-HNL for one of the segments. Outside of that, it rarely defaults to showing up in the results.
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Old Sep 7, 2017, 7:25 am
  #494  
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Originally Posted by pushmyredbutton
Provided you gets the dates right, it will show up in a multi-city search if you specify HNL-GUM or GUM-HNL for one of the segments. Outside of that, it rarely defaults to showing up in the results.
This. Just search Asia-GUM, GUM-HNL, HNL-US (or backwards) as a three-segment trip and it will post-fix the fare in the end.
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Old Sep 7, 2017, 1:35 pm
  #495  
 
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Originally Posted by findark
This. Just search Asia-GUM, GUM-HNL, HNL-US (or backwards) as a three-segment trip and it will post-fix the fare in the end.
From the east coast you have seen prices around $500 or are those always from SFO? Can't seem to find a price like that from east coast.
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