Consolidated "Check your itineraries for schedule changes" 2013
#16
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
#17
Suspended
Join Date: Jun 2007
Location: MEL/LAX/JFK
Programs: UA 1K(0.7MM) Hilton Gold/La Quinta Gold
Posts: 897
Wonder why a programmer would even allow the flight time to be a negative value in the first place.
#18
Join Date: Dec 2007
Location: SFO
Posts: 4,914
The original flight time for TG806 HKG-TPE was 8:30p-10:00p and the new time is 8:25p-9:55p which is shown correctly on UA.com new search. However, the schedule change notice to the reservation is extreme weird regarding to the flight time, 23:35 hour is needed for HKG-TPE! I'm wondering should I click to accept this schedule change or better call back and double confirm it?
(but it has been like that since november)
#19
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
I don't see why not.
Or request a refund. Or work out a compromise solution (e.g., shorter express flight to a closer hub to minimize the impact).
Use a third party to figure out what the real flight is, and then accept it.
CO.com has had trouble calculating flight durations and such for years, especially when they span the dateline. I had a trip last year that crossed the dateline four (4) times. I did not rely on CO's systems for the flight durations.
CO.com has had trouble calculating flight durations and such for years, especially when they span the dateline. I had a trip last year that crossed the dateline four (4) times. I did not rely on CO's systems for the flight durations.
#21
Join Date: Jan 2013
Posts: 43
UA changes dparture time flight, what are your options?
I always try to start my flight around 6:30 Am or later because I ride the bus to the airport and the earliest the bus gets to the airport is 5:30 AM, which gives me an hour to get to the gate, about every third flight UA changes the time of departure to around 5:55 AM and then it says if you continue that means you accept that time change,then I'm worried about missing the flight.
Can you cancel a flight that UA changes the departure time without any penalties?
Can you cancel a flight that UA changes the departure time without any penalties?
#22
Join Date: Feb 2009
Location: FRA
Programs: UA 1K, AA Exec Plat, MR Plat, HH Gold
Posts: 252
UA changes dparture time flight, what are your options?
Just explain to them and they allow you to cancel.
#23
Join Date: Nov 2002
Location: New York City
Posts: 4,002
What is your desired result here? Do you want to cancel the flight altogether, or do you want to get a later flight that same day?
In the past (pre-merger), United has been very helpful to me with schedule changes, making significant accommodations to make things convenient for me.
Another thing to consider - how expensive would SuperShuttle or a taxi be in your case? Is it worth it to keep the earlier flight perhaps?
In the past (pre-merger), United has been very helpful to me with schedule changes, making significant accommodations to make things convenient for me.
Another thing to consider - how expensive would SuperShuttle or a taxi be in your case? Is it worth it to keep the earlier flight perhaps?
#24
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP - What do you want? Do you want to cancel your trip for a refund or do you want to change to a later flight? Need that information in order to help you.
#25
Join Date: Aug 2011
Location: Los Angeles, CA
Programs: UA-1k, AA-EXP, SPG-Plat
Posts: 118
Ua pretty good on same day changes
#26
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 26,543
Please continue to follow this thread in the UA Forum.
Thanks..
Obscure2k
TravelBuzz Moderator
Thanks..
Obscure2k
TravelBuzz Moderator
#28
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,924
UA cancelled the IAD-AUA nonstop on Sundays in August. They tried to rebook my family via EWR in each direction, I called and politely asked to be moved to the Saturday nonstops, agent was very accomodating and even kept our upgrades ^
#29
Join Date: Oct 2003
Location: Santa Barbara, CA
Programs: AA Executive Platinum, UA Gold/MM, HH Diamond, Bonvoy Titanium, IHG Diamond/Ambassador, Hyatt Explor
Posts: 2,168
JFK-LAX P.S Flight Change Email from UA
Received this for my upcoming flight from JFK-LAX...
"We have an important message regarding your itinerary (XXXXXX) for flight UA1030 to Los Angeles, CA on 2/1/2013. This flight is now scheduled on a Boeing 757-200 with flat-bed seats in United First, and personal on-demand entertainment and in-seat power available at every seat. This flight does not offer Wi-Fi. If you would like to change your travel plans to a p.s. flight that offers Wi-Fi, contact us at 1-877-826-0254, Monday through Friday from 9 a.m. to 8 p.m. Central time. This email applies to this specific itinerary only.
Thank you for flying with United."
I wonder if there will be any change fees, anyone with any experience? Not that I need Wifi, but may do it to increase my chance of an upgrade(Yes, the upgrade never cleared as 1K at the 96 hour window nor at booking over a month ago with 14 seats open).
"We have an important message regarding your itinerary (XXXXXX) for flight UA1030 to Los Angeles, CA on 2/1/2013. This flight is now scheduled on a Boeing 757-200 with flat-bed seats in United First, and personal on-demand entertainment and in-seat power available at every seat. This flight does not offer Wi-Fi. If you would like to change your travel plans to a p.s. flight that offers Wi-Fi, contact us at 1-877-826-0254, Monday through Friday from 9 a.m. to 8 p.m. Central time. This email applies to this specific itinerary only.
Thank you for flying with United."
I wonder if there will be any change fees, anyone with any experience? Not that I need Wifi, but may do it to increase my chance of an upgrade(Yes, the upgrade never cleared as 1K at the 96 hour window nor at booking over a month ago with 14 seats open).
#30
Join Date: Oct 2009
Location: New York, NY
Programs: United Platinum
Posts: 320
Received this for my upcoming flight from JFK-LAX...
"We have an important message regarding your itinerary (XXXXXX) for flight UA1030 to Los Angeles, CA on 2/1/2013. This flight is now scheduled on a Boeing 757-200 with flat-bed seats in United First, and personal on-demand entertainment and in-seat power available at every seat. This flight does not offer Wi-Fi. If you would like to change your travel plans to a p.s. flight that offers Wi-Fi, contact us at 1-877-826-0254, Monday through Friday from 9 a.m. to 8 p.m. Central time. This email applies to this specific itinerary only.
Thank you for flying with United."
I wonder if there will be any change fees, anyone with any experience? Not that I need Wifi, but may do it to increase my chance of an upgrade(Yes, the upgrade never cleared as 1K at the 96 hour window nor at booking over a month ago with 14 seats open).
"We have an important message regarding your itinerary (XXXXXX) for flight UA1030 to Los Angeles, CA on 2/1/2013. This flight is now scheduled on a Boeing 757-200 with flat-bed seats in United First, and personal on-demand entertainment and in-seat power available at every seat. This flight does not offer Wi-Fi. If you would like to change your travel plans to a p.s. flight that offers Wi-Fi, contact us at 1-877-826-0254, Monday through Friday from 9 a.m. to 8 p.m. Central time. This email applies to this specific itinerary only.
Thank you for flying with United."
I wonder if there will be any change fees, anyone with any experience? Not that I need Wifi, but may do it to increase my chance of an upgrade(Yes, the upgrade never cleared as 1K at the 96 hour window nor at booking over a month ago with 14 seats open).