Major crew issues?
#1
Original Poster




Join Date: Jan 2005
Location: Ann Arbor, MI
Posts: 1,394
Major crew issues?
A friend of mine has been stuck at DEN the past 36 hours due to what appear to be serial delays-turned-cancelations due to crew availability. She claims she's in good company among other ExpressJet-operated flights there experiencing the same thing. The agents are blaming weather for the crew mis-alignment, although my pal was given a hotel voucher (so they must recognize it's not entirely a weather delay).
But, after several flights to the same city were progressively delayed and then ultimately canceled, her report from the front lines perked my curiosity and so I went to the web. It appears EV is, in fact, having a quiet meltdown in DEN (and perhaps elsewhere) from flight operational stats--although I can't find any mention of it at ua.com, in local news reports, etc.
The past few weeks have been rough, as we all know, but even after the disaster earlier this week, it seems at DTW at least, Delta was pretty-much back to normal (operationally) by Friday... and even all but a few stranded pax from Wednesday's storm were yet to be re-accommodated.
Is there something particular going on with EV (or UA in general) that would make their ability to bounce-back operationally after a storm so slow -- particularly as it relates to crews?
But, after several flights to the same city were progressively delayed and then ultimately canceled, her report from the front lines perked my curiosity and so I went to the web. It appears EV is, in fact, having a quiet meltdown in DEN (and perhaps elsewhere) from flight operational stats--although I can't find any mention of it at ua.com, in local news reports, etc.
The past few weeks have been rough, as we all know, but even after the disaster earlier this week, it seems at DTW at least, Delta was pretty-much back to normal (operationally) by Friday... and even all but a few stranded pax from Wednesday's storm were yet to be re-accommodated.
Is there something particular going on with EV (or UA in general) that would make their ability to bounce-back operationally after a storm so slow -- particularly as it relates to crews?
#5
FlyerTalk Evangelist




Join Date: Apr 2008
Location: LGA/JFK/EWR
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Happened to me with 3 Q400 DEN-ABQ-DEN segments cancelled in the 5 days - definitely not weather.
Twice they had to bring in an E70 crew to rescue us. Big ^ for saving us (and getting the nicer A/C to boot), but I will think twice about booking any Q400 segments ex-DEN going forward.
Twice they had to bring in an E70 crew to rescue us. Big ^ for saving us (and getting the nicer A/C to boot), but I will think twice about booking any Q400 segments ex-DEN going forward.
#6
Join Date: Oct 2012
Location: ABE
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Posts: 764
There is some generalized situation going on at DEN. Friend of mine was stuck there overnight with Frontier on alleged weather problems and got on his way with UA to AUS.
As far as what crews are responsible, all the RJs from DEN are pmUA crews running CRJs. Not sure whether this is a reflection to the newly ratified CBA with the (merged) UA pilots that allows mainline pilots to fly planes previously classified as RJs or what, but it will be interesting to see how it plays out
As far as what crews are responsible, all the RJs from DEN are pmUA crews running CRJs. Not sure whether this is a reflection to the newly ratified CBA with the (merged) UA pilots that allows mainline pilots to fly planes previously classified as RJs or what, but it will be interesting to see how it plays out
#7
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
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#8
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Join Date: Jun 2005
Posts: 72,322
#9


Join Date: Nov 2007
Location: Colorado
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There is some generalized situation going on at DEN. Friend of mine was stuck there overnight with Frontier on alleged weather problems and got on his way with UA to AUS.
As far as what crews are responsible, all the RJs from DEN are pmUA crews running CRJs. Not sure whether this is a reflection to the newly ratified CBA with the (merged) UA pilots that allows mainline pilots to fly planes previously classified as RJs or what, but it will be interesting to see how it plays out
As far as what crews are responsible, all the RJs from DEN are pmUA crews running CRJs. Not sure whether this is a reflection to the newly ratified CBA with the (merged) UA pilots that allows mainline pilots to fly planes previously classified as RJs or what, but it will be interesting to see how it plays out
#10




Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,431
#11
Join Date: Jan 2008
Posts: 3,123
There is some generalized situation going on at DEN. Friend of mine was stuck there overnight with Frontier on alleged weather problems and got on his way with UA to AUS.
As far as what crews are responsible, all the RJs from DEN are pmUA crews running CRJs. Not sure whether this is a reflection to the newly ratified CBA with the (merged) UA pilots that allows mainline pilots to fly planes previously classified as RJs or what, but it will be interesting to see how it plays out
As far as what crews are responsible, all the RJs from DEN are pmUA crews running CRJs. Not sure whether this is a reflection to the newly ratified CBA with the (merged) UA pilots that allows mainline pilots to fly planes previously classified as RJs or what, but it will be interesting to see how it plays out
AD
#12
FlyerTalk Evangelist
Join Date: Jan 2006
Location: Half the distance to EWR than PHL.
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ExpressJet operated flights out of DEN for UA Express before the merger. The aircraft that operated under sUA have a differnent color seat covering and a poorly redone bulkhead wall covering to match UA.
#13


Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 6,516
I fly to ABQ at least once a month, most all flights are Q400's and are very delay prone. Its a a suprise for me to have an on time departure and arrival. I don't fault the aircraft, as I think its actually a great plane. I have no clue why this is such a problem. I now have to fly into ABQ the day before my meetings to avoid problems. I could fly US via PHX and mainline service, something that is becoming difficult with UA out of DEN for majority of my destinations.
Edit: just realized that the 145's are operated by Express, and the Q400's are by Republic. Too many segments on RJ's for me to keep track of... Nevertheless, both are problematic from my experience.
Last edited by COSPILOT; Dec 29, 2012 at 9:02 pm
#14


Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,361
Does someone know the hub breakdown mainline/express. For CLE it is over 80 per cent express. I would be interested in this number for the other hubs. If I had the good old timetable I could do a rough-cut analysus. I would guess ORD is maybe 35 percent express and 65 per cent mainline.
#15
Join Date: Sep 2010
Posts: 348
Thanks to the weather everywhere, we've been having some serious crew misalignment problems at Expressjet. Because trips tend to circulate through most bases nowadays, the repeated winter storms in the northeast and elsewhere have seriously messed up our operation. I can tell you, the last two weeks at work have been serious hell. We've been in recovery mode for almost two weeks and they have been offering double-pay for people to pick up on off days. We aren't improperly staffed, we've just had too many people out of position.

