No toilets On UA SFO-SYD Flight in Y
Nov 19, 2012, 4:11 pm
#16
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I was on the Friday night flight SFO-SYD.
BF users who stood to be the most inconvenienced were in rows 9-10, as Y customers would need to walk by to go to the BF loo. and I just happened to be in row 9 (aisle).
The problem arose well after takeoff. I started noticing things about 3.5 hours before landing. The crew was good at trying to keep things organized, and would direct traffic in and out of BF and try to keep the line that had been increasing behind the Y curtain moving. Sometimes they would even direct some PAX to the front loos as well, but tried to keep the traffic reasonable.
Actually, I think the crew did very well given the circumstances and the fact that there was not much they managed to do while in flight. Of course it doesn't compensate for the fact that this was massively inconvenient for Y customers, but given the fact that things happened in the second half of the flight it appears they did the best they could.
My personal opinion of course... and I have no idea whether this is just an accident, or something good maintenance could have prevented.
Upon landing there was an "appreciation" link and email in my mailbox from UA: I liked that.
Fly happy.
BF users who stood to be the most inconvenienced were in rows 9-10, as Y customers would need to walk by to go to the BF loo. and I just happened to be in row 9 (aisle).
The problem arose well after takeoff. I started noticing things about 3.5 hours before landing. The crew was good at trying to keep things organized, and would direct traffic in and out of BF and try to keep the line that had been increasing behind the Y curtain moving. Sometimes they would even direct some PAX to the front loos as well, but tried to keep the traffic reasonable.
Actually, I think the crew did very well given the circumstances and the fact that there was not much they managed to do while in flight. Of course it doesn't compensate for the fact that this was massively inconvenient for Y customers, but given the fact that things happened in the second half of the flight it appears they did the best they could.
My personal opinion of course... and I have no idea whether this is just an accident, or something good maintenance could have prevented.
Upon landing there was an "appreciation" link and email in my mailbox from UA: I liked that.
Fly happy.
Nov 19, 2012, 5:30 pm
#17
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UA aint no SQ where the SQ girls are constantly cleaning the lavs and emptying the rubbish receptacles - a stark comparison to UA's paper pouring out of the rubbish receptacles and urine drenched flooring
Nov 19, 2012, 5:44 pm
#18
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I do the SYD-SFO vv or SYD-LAX vv runs several times a year in Y C and F Whichever class ur in the toilets are revolting by the end of the flight
UA aint no SQ where the SQ girls are constantly cleaning the lavs and emptying the rubbish receptacles - a stark comparison to UA's paper pouring out of the rubbish receptacles and urine drenched flooring
UA aint no SQ where the SQ girls are constantly cleaning the lavs and emptying the rubbish receptacles - a stark comparison to UA's paper pouring out of the rubbish receptacles and urine drenched flooring
Nov 19, 2012, 8:29 pm
#22
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I do the SYD-SFO vv or SYD-LAX vv runs several times a year in Y C and F Whichever class ur in the toilets are revolting by the end of the flight
UA aint no SQ where the SQ girls are constantly cleaning the lavs and emptying the rubbish receptacles - a stark comparison to UA's paper pouring out of the rubbish receptacles and urine drenched flooring
UA aint no SQ where the SQ girls are constantly cleaning the lavs and emptying the rubbish receptacles - a stark comparison to UA's paper pouring out of the rubbish receptacles and urine drenched flooring
What I really cannot understand is the people who walk on the urine drenched floor with socks!!!
Nov 19, 2012, 8:55 pm
#23
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Nov 19, 2012, 8:58 pm
#24
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If they offer compensation to people because passengers has to share the J class lavs, shouldn't they also offer money to people who don't use the lavs? I mean, if not being able to use the lavs in your class is grounds for compensation, not using the lav at all should be rewarded.
Last edited by iluv2fly; Nov 19, 2012 at 9:15 pm Reason: merge
Nov 19, 2012, 9:55 pm
#25
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Hey, those magazines and books can be dirty, you know...
If they offer compensation to people because passengers has to share the J class lavs, shouldn't they also offer money to people who don't use the lavs? I mean, if not being able to use the lavs in your class is grounds for compensation, not using the lav at all should be rewarded.
If they offer compensation to people because passengers has to share the J class lavs, shouldn't they also offer money to people who don't use the lavs? I mean, if not being able to use the lavs in your class is grounds for compensation, not using the lav at all should be rewarded.
Anyway the issue at hand wouldn't be only the bathroom sharing but loads of Y pax coming through & disturbing the cabin
Nov 19, 2012, 10:13 pm
#26
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Nov 19, 2012, 10:24 pm
#27
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Hey....it's OK....This is a really short flight, right?
Like my junior high school bus driver said to us, whenever one of us said we had to take a leak: "Just tie a rubber band around it, kid!"
Like my junior high school bus driver said to us, whenever one of us said we had to take a leak: "Just tie a rubber band around it, kid!"
Nov 19, 2012, 10:50 pm
#28
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Nov 19, 2012, 11:07 pm
#29
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Seriously, how entitled do you think you are?
If not having the expected access to restrooms justifies compensation, having the expected access must be worth worth a certain amount. If passengers do not use the lavs, they should be entitled to compensation. If not, neither should people get compensation if they don't have the expected access.
Nov 19, 2012, 11:16 pm
#30
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I'm not connoting the Y pax should pee in a cup, G-D forbid, but UA failed to deliver on the C product and compensation is in order.
If not having the expected access to restrooms justifies compensation, having the expected access must be worth worth a certain amount. If passengers do not use the lavs, they should be entitled to compensation. If not, neither should people get compensation if they don't have the expected access.
What youre saying basically is, since a steak cost $100, if a patron eats only half his steak, he is entitled to $50 compensation... just like if the restaurant only serves half the steak they must refund $50.
The difference is very simple. UA is obligated to provide a separate business class cabin, including lavatories. Failure to deliver is ground for refund, but not failure to consume.
BTW, it's not like the world came apart because a certain flight didn't work out 100% well. I very rarely complain myself, and would not of even if I had been on that flight. I'm now staying in a 5* Manhattan hotel which hasn't been cleaned all day, yet unsure if I will complain about it. But I recognize UA failed here, and think it is only right to compensate.
Last edited by HumbleBee; Nov 19, 2012 at 11:21 pm