Seat Assignment in "Elite Upgrade Notification"
Oct 26, 2012, 9:42 am
#1
Original Poster
Join Date: Dec 2002
Location: MCO UA:3MM1K AA: EXP
Posts: 365
Seat Assignment in "Elite Upgrade Notification"
Are seats assigned completely randomly to flyers CPUed? I indicated "Window Seat" preference, but often am often assigned an asile seat. And many times when several seats still available in the first two rows are available I was put in the last row. What is the rationale behind if there is any?
Oct 26, 2012, 9:49 am
#2
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
Are seats assigned completely randomly to flyers CPUed? I indicated "Window Seat" preference, but often am often assigned an asile seat. And many times when several seats still available in the first two rows are available I was put in the last row. What is the rationale behind if there is any?
Oct 26, 2012, 10:59 am
#3
Join Date: Jan 2000
Location: Boulder, CO and Waimea, HI
Programs: UAL 1K MM
Posts: 748
Oct 26, 2012, 11:00 am
#4
Join Date: Dec 2011
Location: San Francisco
Programs: Mileage Plus
Posts: 19
In most cases I've found that I can go online or through the mobile app to chose my seat after receiving an upgrade. This is certainly the case for upgrades that happen before the 24 hour period. I haven't tried it for when I get upgraded at the gate, but often at that point you don't have a choice anyway.
Oct 26, 2012, 11:27 am
#6
Join Date: Dec 2009
Location: SEA
Programs: UAL 1K MM / Hilton Diamond
Posts: 23
No Upgrade Notification - I have a slightly different issue. I am no longer receiving upgrade notifications. It's not my settings I checked that. I spoke with customer service and was told that because I book my fligths thorugth a travel website (required by employer) the emails go to them instead of to me, and theres nothing that can be done about it. This is odd becasue I havent changed anything about how I purchase tichets, and used to get all notifications pre-merger. So it appears to be an issue created by the merger and no one wants to solve it so far. Has anyone else experienced this? Is there a way around it? Am I missing something obvious? Thanks
Oct 26, 2012, 11:28 am
#7
Original Poster
Join Date: Dec 2002
Location: MCO UA:3MM1K AA: EXP
Posts: 365
I initially thought so too, but as a matter of fact I (as a 1K) was assigned 5B while 1E, 2F, 3A, 3B and 4E are ALL available on the seat map.
Oct 26, 2012, 11:31 am
#8
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,667
they do it based on your saved preference for window versus aisle in your MP profile. beyond that i have not seen a lot of rhyme or reason to where i end up in the auto assignment. my last CPU i was autoassigned to 4B even though 1B was available (752 ac). i have also been autoassigned to rows 1 and 2 when 4 and 5 are open, so who knows.
Oct 26, 2012, 11:31 am
#9
Join Date: Oct 2006
Location: ANP
Programs: UA 1k, Marriott Plat, HH gold, Avis/Hertz Pres
Posts: 1,408
Oct 26, 2012, 11:55 am
#10
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
For me, it's usually the first available seat from the front of the same kind (aisle/window, maybe even the same side) as my original Y seat, excluding bulkhead. My profile says aisle, but I get window if I was in a window before the upgrade. I found this to be pretty clever (for UA IT anyway) but apparently YMMV?
Filling from front to back makes sense at least on meal flights, now that meal orders are taken from front. On 757s I might prefer back to deplane quickly.
Filling from front to back makes sense at least on meal flights, now that meal orders are taken from front. On 757s I might prefer back to deplane quickly.
Oct 27, 2012, 8:55 am
#11
Join Date: May 2000
Location: Seattle, WA
Programs: Starwood Plat, UA Plat, 2MM, AS MVPG
Posts: 493
CPU seat assignments
When I get the notification, sometimes there is a seat assigned, and sometimes there is not. I usually go online as soon as possible and select a seat.
Oct 27, 2012, 4:56 pm
#12
Join Date: Aug 2006
Location: Vancouver, BC
Programs: UA MM *Gold, Accor Silver
Posts: 1,856
No Upgrade Notification - I have a slightly different issue. I am no longer receiving upgrade notifications. It's not my settings I checked that. I spoke with customer service and was told that because I book my fligths thorugth a travel website (required by employer) the emails go to them instead of to me, and theres nothing that can be done about it. This is odd becasue I havent changed anything about how I purchase tichets, and used to get all notifications pre-merger. So it appears to be an issue created by the merger and no one wants to solve it so far. Has anyone else experienced this? Is there a way around it? Am I missing something obvious? Thanks