Lazy staff - Deliberate bad service
Sep 24, 2012, 5:07 pm
#46
Join Date: Jun 2007
Location: ORD
Programs: UA 1K 2006-2013
Posts: 334
My post included a union airline, which is Southwest. And the attitude of employees is great -- very customer service oriented. Also, in the past I felt that United flight attendants were some of the nicest and most pleasant in the skies. And then were unionized then. I think its shortsighted and frankly incorrect to label this as a union issue.
Last edited by johnmont; Sep 24, 2012 at 5:13 pm
Sep 24, 2012, 5:08 pm
#47
Join Date: Jun 2007
Location: ORD
Programs: UA 1K 2006-2013
Posts: 334
this guy's attitude had nothing to do with the integration of the two companies. he was just rude and out of control. what was interesting tho, and I certainly took notice, but had yet to state....he suddenly became almost OVER ATTENTIVE to the rest of the cabin (except me). my assumption is that he knew he was WAY out of line in the manner he dealt with me and was trying to cover for it in the way he treated other customers.
Sep 24, 2012, 7:27 pm
#49
Join Date: May 2006
Location: Wichita
Posts: 628
The chaos at AA and anarchy at UA make traveling very difficult these days. I don't live in a city with Southwest or jetBlue and DL only goes to ATL. I'm dreading Sunday's trip.
Oct 30, 2012, 9:52 pm
#50
Join Date: May 2008
Location: 3951'31"N 10440'23"W
Programs: UA 1.5K MM/SPG Plat/Various Random Golds lol
Posts: 1,071
Doubtful. I board via the gate and jetway like every other passenger. I didn't say I was a problem, I just try to be invisible. It's like riding a public tranist bus. Do you stop and talk to the driver or do you just get on and get in your seat until your stop comes, and then get off. I'm a quiet bus rider. There are a few FA's I see repeatedly on some routes, and of course I'm friendly to them. ^
Nov 18, 2012, 11:53 am
#51
Join Date: Apr 2010
Location: Chino Hills, CA - USA
Programs: Hilton Honors Diamond, Priority Club Platinum, Untied Premier Platinum
Posts: 9
Los Angeles - Honolulu 757-300 service
Love it when there are comments about aircraft that have no basis in reality.
757-300 came to united via Continental - fact , not sure if they purchased them originally. Anyhow, the seats in first are horrible - yes more
room and a meal - but on this trip only overhead video at this point.
After a long anticipated trip to HNL with my wife I was very disappointed in the service and crew - over an hour the FA ignored the entire section while reading in the front galley! United's 757-200 are much better incredibly, ( can't believe I'm saying that) half way between this flight I walked back to the rear to video the extreme length of this aircraft - and was told by the Crazy FA that the air Marshall was watching me ! And that I shouldn't do that .. LOL , there
Is NO law, rule or anything on the books about taking video onboard aircraft.
PLEASE for the sake of sanity pension these old cranky FA's off !!
In the defense of the amazing CO crews I have flown with - two weeks ago
I flew on the 787 Chicago - Houston and was allowed to video the captain and FA and cockpit and the entire cabin area - EVERYONE WAS
So thanks to this crew and everyone involved, it was an amazing day and ill never forget that flight.
If your headed to Honolulu and can route thru SFO - DO IT !
Twice a day triple seven with 3 class service and full economy plus .
SCOTT
757-300 came to united via Continental - fact , not sure if they purchased them originally. Anyhow, the seats in first are horrible - yes more
room and a meal - but on this trip only overhead video at this point.
After a long anticipated trip to HNL with my wife I was very disappointed in the service and crew - over an hour the FA ignored the entire section while reading in the front galley! United's 757-200 are much better incredibly, ( can't believe I'm saying that) half way between this flight I walked back to the rear to video the extreme length of this aircraft - and was told by the Crazy FA that the air Marshall was watching me ! And that I shouldn't do that .. LOL , there
Is NO law, rule or anything on the books about taking video onboard aircraft.
PLEASE for the sake of sanity pension these old cranky FA's off !!
In the defense of the amazing CO crews I have flown with - two weeks ago
I flew on the 787 Chicago - Houston and was allowed to video the captain and FA and cockpit and the entire cabin area - EVERYONE WAS
So thanks to this crew and everyone involved, it was an amazing day and ill never forget that flight.
If your headed to Honolulu and can route thru SFO - DO IT !
Twice a day triple seven with 3 class service and full economy plus .
SCOTT
Nov 18, 2012, 12:40 pm
#52
Join Date: Jun 2005
Posts: 4,645
Love it when there are comments about aircraft that have no basis in reality.
757-300 came to united via Continental - fact , not sure if they purchased them originally. Anyhow, the seats in first are horrible - yes more
room and a meal - but on this trip only overhead video at this point.
After a long anticipated trip to HNL with my wife I was very disappointed in the service and crew - over an hour the FA ignored the entire section while reading in the front galley! United's 757-200 are much better incredibly, ( can't believe I'm saying that) half way between this flight I walked back to the rear to video the extreme length of this aircraft - and was told by the Crazy FA that the air Marshall was watching me ! And that I shouldn't do that .. LOL , there
Is NO law, rule or anything on the books about taking video onboard aircraft.
PLEASE for the sake of sanity pension these old cranky FA's off !!
In the defense of the amazing CO crews I have flown with - two weeks ago
I flew on the 787 Chicago - Houston and was allowed to video the captain and FA and cockpit and the entire cabin area - EVERYONE WAS
So thanks to this crew and everyone involved, it was an amazing day and ill never forget that flight.
If your headed to Honolulu and can route thru SFO - DO IT !
Twice a day triple seven with 3 class service and full economy plus .
SCOTT
757-300 came to united via Continental - fact , not sure if they purchased them originally. Anyhow, the seats in first are horrible - yes more
room and a meal - but on this trip only overhead video at this point.
After a long anticipated trip to HNL with my wife I was very disappointed in the service and crew - over an hour the FA ignored the entire section while reading in the front galley! United's 757-200 are much better incredibly, ( can't believe I'm saying that) half way between this flight I walked back to the rear to video the extreme length of this aircraft - and was told by the Crazy FA that the air Marshall was watching me ! And that I shouldn't do that .. LOL , there
Is NO law, rule or anything on the books about taking video onboard aircraft.
PLEASE for the sake of sanity pension these old cranky FA's off !!
In the defense of the amazing CO crews I have flown with - two weeks ago
I flew on the 787 Chicago - Houston and was allowed to video the captain and FA and cockpit and the entire cabin area - EVERYONE WAS
So thanks to this crew and everyone involved, it was an amazing day and ill never forget that flight.
If your headed to Honolulu and can route thru SFO - DO IT !
Twice a day triple seven with 3 class service and full economy plus .
SCOTT
http://www.flyertalk.com/forum/unite...ttendants.html
Nov 29, 2012, 7:02 am
#53
Join Date: Dec 2010
Location: Michigan
Programs: AA EXP(4mm), DL Gold, UA Gold (1mm), HH Diamond, Bonvoy Amb(l/t Titanium). Former EA/PA elite
Posts: 994
Interesting thread. There is definitely something going on with the PMUA FAs. They do seem to be deliberately providing a reduced service. I am based in Houston but have noticed we are getting increased numbers of PMUA planes and crews. Just completed my 3rd flight in two weeks where the crew failed to do the hot towel service before the F meal was served. All three flights were PMUA aircraft and crews. The most recent was yesterday's AM flight from IAH to PDX on an A320. Egg dish was served cold....yuck! So no hot towels yesterday but cold eggs were served. The on board service seems to be more consistently good with PMCO crews. What's going on with the PMUA crews?
Nov 29, 2012, 7:15 am
#54
Join Date: Feb 2012
Posts: 2,933
Interesting thread. There is definitely something going on with the PMUA FAs. They do seem to be deliberately providing a reduced service. I am based in Houston but have noticed we are getting increased numbers of PMUA planes and crews. Just completed my 3rd flight in two weeks where the crew failed to do the hot towel service before the F meal was served. All three flights were PMUA aircraft and crews. The most recent was yesterday's AM flight from IAH to PDX on an A320. Egg dish was served cold....yuck! So no hot towels yesterday but cold eggs were served. The on board service seems to be more consistently good with PMCO crews. What's going on with the PMUA crews?
Nov 29, 2012, 7:34 am
#55
Join Date: Dec 2010
Location: Michigan
Programs: AA EXP(4mm), DL Gold, UA Gold (1mm), HH Diamond, Bonvoy Amb(l/t Titanium). Former EA/PA elite
Posts: 994
BTW, I'm not a CO apologist. AA is my preferred carrier. UA is just a hobby for me.