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-   -   Changes coming to NRT - SIN flights. (https://www.flyertalk.com/forum/united-airlines-mileageplus/1389587-changes-coming-nrt-sin-flights.html)

Ocn Vw 1K Sep 21, 2012 2:24 pm

Thread re-set time.
 
There's been far too much personalized discussion here among several members arguing about off-topic matters. The thread topic is NRT-SIN service changes and not meta-discussions about the intricacies of the airline's management.

Please keep to the topic and away from insulting members.

Thanks, Ocn Vw 1K, Moderator.

tuolumne Sep 24, 2012 5:20 pm


Originally Posted by star_world (Post 19355033)
This is exactly right. Intl. F on US airlines is on its way out - it simply does not make sense to keep that cabin there predominantly for upgrades. The comment further up in the thread about "low barrier to entry" for an F product is completely naive - you need to invest vast amounts of money in an intl. F product - and have customers that will pay top dollar for those seats - before it can be viable. There is zero evidence of that being something that either UA or AA wants to do, so the best approach is to get rid of it.

The company invested close to a hundred million dollars on the new IPTE F product in 2007. There was a large multi year analysis done on retaining the F product, and in the end, it was not only retained, but expanded to the 763s. You don't make huge capital outlays like that when it "simply doesn't make sense". You can present this incomplete analysis all you want - it doesn't make it even remotely close to being true.

The future of the F product is a result of the Houston team not wanting to pony up the monetary expense, time, or risk to chase this market. Notice you do not hear senior management talking about making the new company "the most premium US carrier" as the last regime did. This is about making UA the largest airline in the skies, offering a midpack value product while ceding the premium markets to foreign boutiques almost entirely.

Chapel Hill Guy Sep 24, 2012 8:31 pm

Folks, I'm really sorry but I just booked a C/J award with a NRT-SIN segment and I have no idea which of the many "Everything you always wanted to know about where to sit on nnn" threads to consult. Never flown a pmCO 777 in C/J. Traveling with CHGal. What's best for a couple?

sbm12 Sep 24, 2012 8:41 pm


Originally Posted by Chapel Hill Guy (Post 19378362)
Folks, I'm really sorry but I just booked a C/J award with a NRT-SIN segment and I have no idea which of the many "Everything you always wanted to know about where to sit on nnn" threads to consult. Never flown a pmCO 777 in C/J. Traveling with CHGal. What's best for a couple?

Pick a bulkhead row. My favorite is 8. Take the right side (K/L) over A/B if you want the window.

MKE-MR Sep 24, 2012 8:45 pm


Originally Posted by warreng24 (Post 19351802)
Makes sense. I can see most of the premium F traffic being pushed to SQ anyway. NH runs two cabin 767's "operated by Air Japan" birds on that route. The "Air Japan" subsidary seems to be used for low-yield destinations.

I could see PMCO crews and aircraft coming to BKK next as well...

At least all the PMCO 777's have E+ now.

Speaking of which...given that UA has been pushing all SIN-NRT connections to NH metal every time I've looked in the past few months (on W+ fares)...is there anybody left who would actually fly on the bird with United written on it?

One of the (many, many) factors which moved me away from UA was the sheer impossibility of buying an SWU-able fare which didn't include 7 hours in NH economy, or 4 hours on a 737. Now it's 95% too late for me to come back (although as somebody has in their signature, I suppose I could throw them 4 segments/year just to make sure I don't lose my status)

mh3265a Sep 24, 2012 8:47 pm


Originally Posted by sbm12 (Post 19378416)
Pick a bulkhead row. My favorite is 8. Take the right side (K/L) over A/B if you want the window.

+1 These are great seats. I also enjoy 1K/L

Darlox Sep 25, 2012 10:53 am

So based on this thread, any ideas what this might mean?


We have an important message regarding your itinerary (XXXXXX) for United flight UA803 to Singapore, SINGAPORE on 9/27/2012. This flight was originally scheduled on an aircraft with an updated seating configuration. However, in an effort to prevent a flight delay or cancellation, it was necessary to switch to an aircraft without these updates. We apologize for any inconvenience.
The seat map is still showing a 3-class 777 pmUA aircraft. 2 rows of GF, 5 rows of 2-4-2 Business. What "updated seating configuration" would they be talking about, since I thought all of the 3-class birds had lay-flat seats, etc...

Is there a 3-class seatmap with 2 rows of GF that still has the barcaloungers??

goodeats21 Sep 25, 2012 11:33 am

Sounds to me like they expect the aircraft to be an old config 777, with 2 3 2 seating in Business (Barco loungers).

They might have not updated the seat map yet to reflect the switch.

Just curious, where are you seeing this message? Did you receive an email or is it noted on your reservation? Someplace else?

mckerrow Sep 25, 2012 11:35 am


Originally Posted by MKE-MR (Post 19378434)
Speaking of which...given that UA has been pushing all SIN-NRT connections to NH metal every time I've looked in the past few months (on W+ fares)...is there anybody left who would actually fly on the bird with United written on it?

One of the (many, many) factors which moved me away from UA was the sheer impossibility of buying an SWU-able fare which didn't include 7 hours in NH economy, or 4 hours on a 737. Now it's 95% too late for me to come back (although as somebody has in their signature, I suppose I could throw them 4 segments/year just to make sure I don't lose my status)

I actually did DEN-SEA-NRT-SIN (V fare) in late August. Of course, upgrade to C on NRT-SIN was such a battlefield. Three days before traveling, C was full booking (40/40 and all fare bucket actually zero out) and F was 6 out of 8.

On the day I traveled, C was 39/40 and I was on the waitlist no. 1. Got to NRT, I was down to no. 3 with 36/40. Eventually, two were cleared from C to F, and six (including me) from Y to C.

It has been like this for a while, and one UA supervisor at SIN told me numerous time that there are a lot of paid C and F in both local and transit traffic on NRT-SIN.

Darlox Sep 25, 2012 12:15 pm


Originally Posted by goodeats21 (Post 19381991)
Just curious, where are you seeing this message? Did you receive an email or is it noted on your reservation? Someplace else?

Received an email. A completely separate email from the check-in reminder, and all. It's the first such I've received -- which makes me think it's bad news if they went out of their way to tell me, in advance, that they're "apologizing for the inconvenience" of something that they didn't even say specifically what it was they're apologizing for!!

goodeats21 Sep 25, 2012 1:03 pm

Yes, that does seem rather ominous. I wonder if it is a tactic to lessen the compensation requests for being "downgraded" to old equipment.

Interesting way to position / spin the message. To avoid your flight being delayed or cancelled, you will be in an old configuration. :rolleyes:

exerda Sep 25, 2012 1:24 pm


Originally Posted by goodeats21 (Post 19382638)
Yes, that does seem rather ominous. I wonder if it is a tactic to lessen the compensation requests for being "downgraded" to old equipment.

Interesting way to position / spin the message. To avoid your flight being delayed or cancelled, you will be in an old configuration. :rolleyes:

I got $400 earlier this year for the switch--an unsolicited bit of compensation, too. UA was handing out letters at check-in at LHR indicating we'd get "compensation of our choice," though I did have to follow-up repeatedly to get anything.

I found that high--I'd expected $150 or so--but didn't turn it down. Sounds like the prior poster isn't getting anything without complaining, based on that e-mail!

uastarflyer Sep 25, 2012 2:11 pm


Originally Posted by mckerrow (Post 19382000)
It has been like this for a while, and one UA supervisor at SIN told me numerous time that there are a lot of paid C and F in both local and transit traffic on NRT-SIN.

Didn't stop them from dropping SIN-HKG to a 737 then or removing F now. Very myopic planning.

KI-NRT Sep 26, 2012 2:00 am


Originally Posted by rkkwan (Post 19354404)
Nothing to do with yield. All NRT-based intra-Asia (and to HNL) 763ER flights are operated by Air Japan. ICN, HKG, TPE, SIN, BKK, PVG etc...

Not true. Manila, Jakarta, Mumbai and many others are NH. In fact, the majority of intra-Asia flights are served by NH and not NQ (Air Japan.) Even Singapore is mainly (if not all) NH.

armagebedar Sep 26, 2012 2:45 am


Originally Posted by KI-NRT (Post 19385909)
Not true. Manila, Jakarta, Mumbai and many others are NH. In fact, the majority of intra-Asia flights are served by NH and not NQ (Air Japan.) Even Singapore is mainly (if not all) NH.

As I understand it NQ is just a way for NH to operate a route at a lower cost compared to NH proper, whether that means passenger traffic or cargo. (ANA Wings [EH] exists for similar reasons as an operator of domestic regional routes.) NQ uses some CAs that are based outside Japan, and they also have non-Japanese pilots on staff, both of which (I believe) NH proper does not do.

It has nothing to do with NRT vs. HND or intra-Asia vs. ROW as someone upthread stated.


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