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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Changes coming to NRT - SIN flights. (https://www.flyertalk.com/forum/united-airlines-mileageplus/1389587-changes-coming-nrt-sin-flights.html)

TWATWA Sep 21, 2012 6:57 am

Wow this merger has been horrible for passengers. I would never pay for Global First from ORD-SIN now if I have to switch to PMCO Business in NRT. This also devalues Mileage Plus and makes loyalty less worth while. I flew PMCO Business three times and the seats are uncomfortable and the width small even for a 6 ft. 1 165 lbs. person like me. Each time I also booked an aisle seat and 2 out of the 3 times someone in the window tried to take my aisle as they did not want to climb over someone. Global First offers better service, lounges and space in the plane.

I also do not want the minimalist culture of PMCO crews who disappear, especially in economy and provide limited service. While I have had poor PMUA crews, PMCO crews are extremely poor in providing premium services. I guess these are more great enhancements.

Colin Sep 21, 2012 7:18 am

great post

Originally Posted by eponymous_coward (Post 19356611)
Which is why BA, LH, QF, CX are removing F seats from their flee, because demand is going u-wait, what? You mean a lot of airlines are removing first class from a number of their planes? That aren't USA-based airlines?

Additional fun fact: airlines are finding that Y+ cabins (real premium Y+, not E+) actually make more money per square inch than F cabins- they are the most lucrative cabins they can offer. Not coincidentally, airlines like CX and QF are going from F/C/Y cabins to C/Y+/Y.

The fact of the matter is the F cabin on a lot of airlines is like the joke about the million dollar glass of lemonade- "I only need to sell one!", with employees/upgraders/FTers who have figured out the latest arbitrage scheme rounding out the cabin. A lot of airlnes have figured out that offering products that consistently sell and fill the plane is more profitable than trying to sell that million dollar glass of lemonade, while incurring the costs of stocking caviar, JWB and Krug. And the fact of the matter is C/J now has a hard product that blows away the F of 20 years ago. Why not pay for your Michelin cuisine on the ground instead of at a 10x premium (and blast-chilled/reheated to boot) in a hurtling aluminum tube, eat and drink something that is simply edible/drinkable instead of a fake gourmet experience, and use the plane to sleep and watch some TV in reasonable comfort?


787fan Sep 21, 2012 7:42 am


Originally Posted by TWATWA (Post 19357014)
Wow this merger has been horrible for passengers. I would never pay for Global First from ORD-SIN now if I have to switch to PMCO Business in NRT. This also devalues Mileage Plus and makes loyalty less worth while. I flew PMCO Business three times and the seats are uncomfortable and the width small even for a 6 ft. 1 165 lbs. person like me. Each time I also booked an aisle seat and 2 out of the 3 times someone in the window tried to take my aisle as they did not want to climb over someone. Global First offers better service, lounges and space in the plane.

I also do not want the minimalist culture of PMCO crews who disappear, especially in economy and provide limited service. While I have had poor PMUA crews, PMCO crews are extremely poor in providing premium services. I guess these are more great enhancements.

May i suggest ORD-HKG-SIN that's PMUA 744 with GF all the way ?

kb1992 Sep 21, 2012 8:35 am


Originally Posted by TWATWA (Post 19357014)
Wow this merger has been horrible for passengers. I would never pay for Global First from ORD-SIN now if I have to switch to PMCO Business in NRT. This also devalues Mileage Plus and makes loyalty less worth while. I flew PMCO Business three times and the seats are uncomfortable and the width small even for a 6 ft. 1 165 lbs. person like me. Each time I also booked an aisle seat and 2 out of the 3 times someone in the window tried to take my aisle as they did not want to climb over someone. Global First offers better service, lounges and space in the plane.

I also do not want the minimalist culture of PMCO crews who disappear, especially in economy and provide limited service. While I have had poor PMUA crews, PMCO crews are extremely poor in providing premium services. I guess these are more great enhancements.

+1

I also found sCO 777 BF service so-so. Don't understand why people sing rah rah praise for it.

In addition, CO is extremely stingy in releasing saver C awards on Asian routes. While UA is bad too, at least UA makes saver F often available.

With sCO 777 on SIN route, you just kiss saver premium cabin awards good-bye! :(:(

star_world Sep 21, 2012 9:02 am


Originally Posted by kb1992 (Post 19357567)
In addition, CO is extremely stingy in releasing saver C awards on Asian routes. While UA is bad too, at least UA makes saver F often available.

With sCO 777 on SIN route, you just kiss saver premium cabin awards good-bye! :(:(

Sometimes I feel that all sense of logic has left this forum. Let's clarify something here:

"CO" doesn't exist. "United" determines award availability on its route network. There aren't two separate rooms of "CO" people being "stingy" and "UA" people being generous, like you seem to suggest above. Saver F is regularly available on the Asian routes because there is plenty of excess capacity that isn't being bought. Which goes to the heart of this discussion about removing F from certain markets.

The routes to Asia out of EWR and IAH have consistently been difficult to get either award availability or upgrades on - you are correct on that. But that is because of premium passenger load, not "stinginess".

So now you would have us believe that because United is going to use a different aircraft on this inter-Asia route, that aircraft is going to bring with it the "stinginess" that accompanies sCO aircraft operating to Asia, and that we can "kiss saver premium cabin awards good-bye! :( :(" as a result?

Seriously?

mh3265a Sep 21, 2012 9:02 am


Originally Posted by kb1992 (Post 19357567)
+1

I also found sCO 777 BF service so-so. Don't understand why people sing rah rah praise for it.

In addition, CO is extremely stingy in releasing saver C awards on Asian routes. While UA is bad too, at least UA makes saver F often available.

With sCO 777 on SIN route, you just kiss saver premium cabin awards good-bye! :(:(

It's all the same company now - they release award seats and upgrades based off a number of factors but it's one company making that decision not two anymore.

tuolumne Sep 21, 2012 9:37 am


Originally Posted by star_world (Post 19357739)
Sometimes I feel that all sense of logic has left this forum. Let's clarify something here:

"CO" doesn't exist. "United" determines award availability on its route network. There aren't two separate rooms of "CO" people being "stingy" and "UA" people being generous, like you seem to suggest above. Saver F is regularly available on the Asian routes because there is plenty of excess capacity that isn't being bought. Which goes to the heart of this discussion about removing F from certain markets.

The routes to Asia out of EWR and IAH have consistently been difficult to get either award availability or upgrades on - you are correct on that. But that is because of premium passenger load, not "stinginess".

So now you would have us believe that because United is going to use a different aircraft on this inter-Asia route, that aircraft is going to bring with it the "stinginess" that accompanies sCO aircraft operating to Asia, and that we can "kiss saver premium cabin awards good-bye! :( :(" as a result?

Seriously?

You don't have any internal numbers, you don't know what you're taking about.

:) *Seriously* ;)

star_world Sep 21, 2012 9:39 am


Originally Posted by tuolumne (Post 19357984)
You don't have any internal numbers, you don't know what you're taking about.

:) *Seriously* ;)

:rolleyes: What part of my post do you disagree with?

goingbananas Sep 21, 2012 9:46 am

This move reinforces my decision to fly SQ or CX in paid J vs in the past I paid J (or C as they called it back then) on UA using my SWU to upgrade to F.

For UA, this is probably a good move to do away with F since they really can't compete with the Asia carriers in F and now, the UA F can't compete with their C offerings. IMHO...

At this rate, everyone in J on UA will be discounted corporate accounts or upgraders and who knows...they may re-evaluate again and say..."ya know...we aren't making the money in J so maybe we should offer a premium economy and regular economy....its a slippery slope the new UA is on....

uastarflyer Sep 21, 2012 10:38 am


Originally Posted by mh3265a (Post 19357743)
It's all the same company now .

SFO NRT = free booze in Y
IAH NRT = pay for booze in Y

Never mind crew staffing

Who are you kidding

I will try to pick 744 as I know that is real UAUA. And it has F.

Madone59 Sep 21, 2012 10:48 am


Originally Posted by chinatraderjmr (Post 19356143)
Maybe UA could try something unique. Like gourmet food, turndown service, enthusiastic f/a's that are as excited to be on the plane as you are, private suites w a mini bar, shower spas, a lounge w table service on board.......they would do very well. They could call it......Emirates :)

^ Love it!

CALMSP Sep 21, 2012 10:58 am


Originally Posted by TWATWA (Post 19357014)
Wow this merger has been horrible for passengers. I would never pay for Global First from ORD-SIN now if I have to switch to PMCO Business in NRT. This also devalues Mileage Plus and makes loyalty less worth while. I flew PMCO Business three times and the seats are uncomfortable and the width small even for a 6 ft. 1 165 lbs. person like me. Each time I also booked an aisle seat and 2 out of the 3 times someone in the window tried to take my aisle as they did not want to climb over someone. Global First offers better service, lounges and space in the plane.

I also do not want the minimalist culture of PMCO crews who disappear, especially in economy and provide limited service. While I have had poor PMUA crews, PMCO crews are extremely poor in providing premium services. I guess these are more great enhancements.

well, you aren't the only one who would never pay for GF ORD-SIN now. Because not many others are to begin with.

as for the space, 6'1 at 165 and width is small? dang. I'm 6'1.5 at 207.8 of sheer Texan Muscle and I dont seem to find it difficult.

uastarflyer Sep 21, 2012 12:08 pm

Dave has it correct. I am just very disappointed they are messing with a key route I fly very often - into and out of SIN via NRT/HKG.

Losing NRT base UAFA's will make it even worse. When departing SIN I don't want folks from New Jersey or Houston. Or Guam. Guam!!

Of course, I have already shifted flights to SQ before this latest downgrade. So maybe I won't see it much

goodeats21 Sep 21, 2012 12:48 pm

[Clean-up edit by Moderator.]

But I do think there is a missing voice here regarding international F redemption.

I, for one, do think there is a need for award availability regardless of if UA thinks it can sell the ticket.

MileagePlus miles are a nice source of income for UA. There is a related "cost" that needs to be paid by UA to keep these miles valuable. While it may be more profitable to limit redemption to seats that they cannot sell, that erodes the value of miles, which will lower revenue in the long term. If a member cannot redeem miles for flights they want, they become devalued. Chase (et all) will stop writing checks to UA to have a stockpile of miles to give out to their customers.

It is a balancing act. If UA eliminates GlobalFirst service between NRT and BKK (a route I fly often), then UA miles become less valuable to me. I cancel Chase cards, I stop using the shopping portal, the dining program, etc.

Ticket sales are not the only source of revenue for UA, something that is often lost in the "but UA needs to be profitable" apologies.

We now return to the regularly scheduled programing....

mh3265a Sep 21, 2012 12:49 pm


Originally Posted by uastarflyer (Post 19358427)
SFO NRT = free booze in Y
IAH NRT = pay for booze in Y

Never mind crew staffing

Who are you kidding

I will try to pick 744 as I know that is real UAUA. And it has F.

Fair point but there are indications that the free booze issue will become one policy (pay for booze) next month. I don't deny that there are differences but the OP was indicating that pmUA and pmCO were separately managing inventory and there is no indication of that at all.


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