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Consolidated BOM (Mumbai) logistics / connections / lounges

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Old Mar 31, 2015, 12:44 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Traveling To/From India on UA -- Experiences, Meals, Connections, Lounges, Bags, ....

Mumbai airport (BOM) connection/transfer/transit questions - dedicated thread in India-Based Airlines
Star Alliance lounges in Delhi and Mumbai
India's air bubbles: is transit travel allowed
Travel to/within India on UA/Vistara

Domestic to International Transfer
  • Baggage: 9W and AI will interline bags if on a single ticket. AI may interline on separate tickets, at agents discretion.
  • Entry to the airport: To get into any Indian airport you need to show a paper or electronic itinerary or paper boarding pass. Indian airports are not doing electronic boarding passes yet. Entry was permitted earlier than the rumoured 4 hour limit.
  • UA counters: They opened about 3 1/2 hours prior to the flight (scheduled for 4 hours). They do doc check, account for interlined baggage, and provide lounge invites. 9W had given me all my boarding passes, but I had to stop at the UA counter to get the lounge invite.
  • Waiting Area: If you're early before the lounge opens and in C, there are very pleasant seating areas located on the far right and left sides of the check-in area. It's just past where EK and ANA do their premium check-ins, respectively.
  • Fast-Track: UA premiers and business travellers can access a fast-track security and customs line on the extreme right of the terminal. The normal line was pretty busy in comparison.

BOM T2 Lounge
  • There are 3 sections in this lounge: First, Premium, and Business. It turns out Premium is used for some airlines to reward their more valuable business class flyers and is a step nicer than Business. UA sends everyone to the normal Business section, including the GS flyers I spoke with. UA agents normally provide an invitation card to the lounge during the check-in process.
  • The lounge is really quite nice, very nice decor, comfy seats with individual power outlets. There's a big buffet with hot and cold food and Indian, Asian, and Western selections. You get free Wi-Fi that is stable and fast. A free 15-minute massage treatment is offered. There are showers, but I had to get someone to escort me to the Premium section for a hot shower…apparently business only has cold showers. The bar is fairly good with sparkling wine, still wines, beers on tap, and blended whiskeys. The bar in the Premium section additionally has single malts.
  • UA's usual gate is quite close to the lounge, about a 1-2 minute walk once you find the right direction.

Boarding Gate
  • There is a slightly bizarro secondary check before entering the gate. They check for the US liquid rule compliance, so no water bottles. You must also remove your shoes and send them through the scanner, and you get a physical pat-down (at least your 4th of the journey, so enjoy!)
  • The actual boarding gate area is unpleasantly tiny. Do not get here too early, as it's not nice and very crowded. No restrooms and little seating beyond security.
  • Of course, prior to boarding, the Indian version of security theatre checks the stamps on your baggage tag. Do double check that you have the stamped tags attached. You may have to return to security if your stamped tag is missing, or you may have another security screening of your bag on the spot
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Consolidated BOM (Mumbai) logistics / connections / lounges

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Old Dec 17, 2019, 8:45 am
  #181  
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Originally Posted by IADFlyer123
As a *G, you can most definitely access the GVK lounge. It is really nice with plenty of food and drink offerings.
I last went through in 2017 and it was yes really nice! Even included a free 15min massage.

I hope it has maintained its high quality. The food offerings easily exceeded what I get at SFO Polaris lounge. Hope that is still the case! And that Polaris lounge ups its game...
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Old Dec 17, 2019, 8:50 am
  #182  
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Originally Posted by bman1002
Ah, my mistake. I thought you could not access contract lounges.
It depends on the lounge. Some are under contract to *A, others to individual carriers to just serve as Business lounges.
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Old Dec 17, 2019, 9:22 am
  #183  
 
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I was at this lounge 3 weeks ago and have to say the food and alcohol offerings exceeded those of the EWR Polaris lounge IMO. It is a really nice lounge but I think the UA49 flight timings coincide with a lot of domestic flights resulting in a very crowded lounge, as I believe the lounge is also open to domestic business class passengers.
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Old Dec 17, 2019, 9:25 am
  #184  
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GVK lounge is basically the only one there - GVK is the company that runs the airport. When they opened the new terminal (IIRC), that was 2013 or 2014, they didn’t allow individual airline lounges, and basically the GVK lounge is on contract for everyone. I think there is a different Mastercard Lounge that is small, forget who runs that. But all the airlines who had lounges in the old terminal (LH, EK, AI, etc.) all couldn’t rebuild and just use GVK.

in my experience, *G will get an invite at check in - I used to get one without asking, and flying multiple different carriers (UA, LX, TG, SQ, TK are my experience) - I don’t think I’ve ever had to ask. Unless UA has moved gates, it’s also quite close to the gate UA uses for the EWR flight. There’s a buffet with both Indian and western food options (western options are blah), deserts, bar, etc. it can be busy at the time before the UA flight, as many (non-AI, especially) mid-long hails leave between, say, 11pm - 3am. But never super-crowded, IME.
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Old Dec 17, 2019, 9:36 am
  #185  
 
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BOM has phenomenal lounges - the GVK lounge in the domestic concourse is my favorite domestic lounge in the world (accessible with a $50 AI ticket ) and the international concourse lounge is also fantastic. *A carriers usually provide invites at checkin, and I usually try to check in on the early side (3-4 hours prior to departure) to get a little extra lounge time.
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Old Dec 17, 2019, 10:18 am
  #186  
 
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The contract lounges are in my opinion on par with most if not all the lounges around the world (except Cathy F in Hong kong)
They basically have 3 levels.. Business/First and First dinning.
Depending on Status.. you will at least get in to the Business lounge.. (which looks about the same as the First, except you will take a life to the lower level()

The lounge can get busy.. but have never had a problem getting a seat, and most times.
drink service can be done by the staff walking around. there is at least 2 bars there, that have their fair share of decent stuff.

I, usually have the Chocolate Mocha... its some of the best I have ever had.

Enjoy yourself.. oh yeah.. food choices are great too (but I tend not to eat at 12 midnight)

Ps. was there 3 days ago.
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Old Dec 17, 2019, 11:19 am
  #187  
 
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Originally Posted by fotographer
The contract lounges are in my opinion on par with most if not all the lounges around the world (except Cathy F in Hong kong)
They basically have 3 levels.. Business/First and First dinning.
Depending on Status.. you will at least get in to the Business lounge.. (which looks about the same as the First, except you will take a life to the lower level()

The lounge can get busy.. but have never had a problem getting a seat, and most times.
drink service can be done by the staff walking around. there is at least 2 bars there, that have their fair share of decent stuff.

I, usually have the Chocolate Mocha... its some of the best I have ever had.

Enjoy yourself.. oh yeah.. food choices are great too (but I tend not to eat at 12 midnight)

Ps. was there 3 days ago.
If traveling in United Polaris, even as a Global Services I only ever get access to the "Business" Lounge. I've been in the first lounge as well, and other than how busy it is, the two floors of the lounge are identical. The buffet offering is pretty decent and the bar isn't half bad. I prefer the US based Polaris lounges however.

One perk of the GVK lounge is the "free" 15 min massage. Go there to sign up the second you get to the lounge as there is often a long wait. Pro-tip. Buy one of their 45 min massage packages to tack onto the 15 free minutes. This will also bump you up in the queue. Have the bartender send your drinks to the spa. Nothing beats sipping a martini during a 1 hour pre-flight foot massage.
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Old Dec 17, 2019, 12:11 pm
  #188  
 
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Originally Posted by azfanboy
I was at this lounge 3 weeks ago and have to say the food and alcohol offerings exceeded those of the EWR Polaris lounge IMO. It is a really nice lounge but I think the UA49 flight timings coincide with a lot of domestic flights resulting in a very crowded lounge, as I believe the lounge is also open to domestic business class passengers.
The domestic passengers cannot get to it AFAIK. But it is the lounge for all airlines, so yes it tends to be crowded, especially at times when most of the international flights to Europe, NA and East Asia take off (which means, in Mumbai, after 10PM or so).
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Old Dec 18, 2019, 3:27 am
  #189  
 
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Originally Posted by LordHamster
If traveling in United Polaris, even as a Global Services I only ever get access to the "Business" Lounge. I've been in the first lounge as well, and other than how busy it is, the two floors of the lounge are identical. The buffet offering is pretty decent and the bar isn't half bad. I prefer the US based Polaris lounges however.
One of the reasons why you can only access the Business lounge is that United may not want to pay up for the First lounge.
When I fly out of BOM with BA, I get First Dinning... when I fly with Malaysia , they will only pay for the Business lounge.

Last edited by WineCountryUA; Dec 18, 2019 at 6:37 pm Reason: repaired quote
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Old Feb 13, 2022, 11:25 am
  #190  
 
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BOM Airport Lounge

I am reaching BOM at about 7:00 pm and my next flight is UK the next morning at 5:00 AM. Is there a lounge and does anybody know if it is open? Thank you.
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Old Feb 14, 2022, 1:24 am
  #191  
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You have book a room in the Niranta or find a place in one of the airport hotels. Security won't let you enter the domestic departure concourse before 1am. That area has two contract lounges you can use.
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Old Dec 31, 2022, 12:04 am
  #192  
 
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Will be having a short layover in India, going from AUH to SIN. I have a choice of BLR or HYD or BOM. If layover is 4 hours, which would be the best choice?
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Old Dec 31, 2022, 11:16 pm
  #193  
 
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Originally Posted by ahchiu
Will be having a short layover in India, going from AUH to SIN. I have a choice of BLR or HYD or BOM. If layover is 4 hours, which would be the best choice?
Assuming you are flying on a single ticket, it really doesn’t matter, I would choose based on cost and schedule. All three have similar lounges with similar food and drink choices, and the lounges are generally busy if you enter during the overnight / early morning international flight banks. BOM has more shops, eateries and pretty elaborate and beautiful wall murals and artwork that will keep you occupied if you don’t have lounge access.
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Old Jan 1, 2023, 1:00 pm
  #194  
 
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Originally Posted by frmnj
Assuming you are flying on a single ticket, it really doesn’t matter, I would choose based on cost and schedule. All three have similar lounges with similar food and drink choices, and the lounges are generally busy if you enter during the overnight / early morning international flight banks. BOM has more shops, eateries and pretty elaborate and beautiful wall murals and artwork that will keep you occupied if you don’t have lounge access.
+1 for BOM, there are more options (both for food/lounge and for flights, in case of cancellation). There are also some fun restaurants in BKC ~15 min from BOM, in case you have a longer layover.
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