Combining e-certs post merger
#1
Original Poster
Join Date: Jul 2003
Programs: UA1K 3MM, AS MVP 75K Gold
Posts: 2,706
Combining e-certs post merger
Couldn't see if this has been addressed so my apologies if it's somewhere. I posted it on the CO pre-merger forum but I don't know if anyone goes there anymore. 
Is it possible to combine two e-certs for one person? Do you have to call web support?
Also, can e-certs be used on multi-city itineraries?

Is it possible to combine two e-certs for one person? Do you have to call web support?
Also, can e-certs be used on multi-city itineraries?
#2




Join Date: Aug 2011
Programs: Atmos(t) Gold, Frontier Platinum, UA Club, Hilton Diamond
Posts: 543
Couldn't see if this has been addressed so my apologies if it's somewhere. I posted it on the CO pre-merger forum but I don't know if anyone goes there anymore. 
Is it possible to combine two e-certs for one person? Do you have to call web support?
Also, can e-certs be used on multi-city itineraries?

Is it possible to combine two e-certs for one person? Do you have to call web support?
Also, can e-certs be used on multi-city itineraries?
If its a former CO/current UA voucher you should be able to use everything until all of the value is gone. For former UA vouchers you cannot use any residual value.
I would try calling web support if no one else knows any more info.

