"Expert Mode" Changes
#1051
Join Date: Dec 2001
Location: Oakland CA USA, Beijing CH
Programs: United 1K, SPG Platinum
Posts: 47
Has someone noted yet that this execrable change dovetails nicely with fare-related restrictions on same day flight changes? It's so damned frustrating dealing with this airline right now.
#1052
Join Date: Nov 2010
Location: NYC
Programs: AA EXP, Hilton GLD, Marriott Plat, NEXUS/GE
Posts: 2,872
(I do as well, but that's only because Doug Parker keeps rattling his saber...
)
#1053
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
UA should put the bucket info back on the Preview site. To even see the site you have to have to be granted permission and login... and surely there are few if any users who could be considered novices. UA could monitor usage of the Preview site and disable any users who might be using those scripts they seems to dislike.
This wouldn't be a permanent solution but it could be a temporary fix for some of us... I know I could live with it until UA comes up with their final solution.
This wouldn't be a permanent solution but it could be a temporary fix for some of us... I know I could live with it until UA comes up with their final solution.
#1054



Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,401
I just got an email from Award Wallet saying DL was pulling their info as well. I know it's not exactly price fixing but I would bet with DL's timing as well as AC now also pulling their bucket transparency as well that the airlines got together & discussed this first. I guess it's not illegal but others would know better then I. At least it's not UA picking on us. It looks like they are all doing this. My guess is AA comes next
#1056
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,218
#1057




Join Date: Oct 2005
Posts: 294
speechless
For any customer centric company, they would do anything to get customers engaged.
Yanking this feature will greatly decrease the engagement level of top customers, decrease the value of the website (hence direct traffic to competing website such as expedia and travelocity), greatly increase the (negative) contact rates as customers call with questions. Net net should be hugely $$ negative.
The only positive thing is that lack of transparency will reduce the chance of united being embarrassed for making stupid makes, and will provide cover to roll out sneaky "revenue enhancement" initiatives.
Great job for taking a giant leap backward.
Yanking this feature will greatly decrease the engagement level of top customers, decrease the value of the website (hence direct traffic to competing website such as expedia and travelocity), greatly increase the (negative) contact rates as customers call with questions. Net net should be hugely $$ negative.
The only positive thing is that lack of transparency will reduce the chance of united being embarrassed for making stupid makes, and will provide cover to roll out sneaky "revenue enhancement" initiatives.
Great job for taking a giant leap backward.
#1059
Formerly known as CollegeFlyer

Join Date: Jan 2004
Location: JRA
Programs: DL Plat, UA Million Miler / fmr. 1K, Hyatt Globalist, Marriott Gold.
Posts: 6,717
#1060
FlyerTalk Evangelist




Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services and 1MM, Marriott Titanium, Hyatt Globalist
Posts: 10,307
#1061



Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,401
Got it. Would be great if you could point me to it. Thanks!
#1062
Join Date: Jan 2009
Location: LAX
Programs: UA Lifetime Gold , AA Lifetime Gold (1.2M), WN-A List, SPG PLT
Posts: 12
my guess is that UA will come back with an annual/monthly fee for viewing fare buckets, this will weed out any issue with people misinterpreting information and add yet another rev stream for them

#1063
Join Date: Jun 2000
Location: 35,000 Ft above Earth
Programs: UA Prem Plat, CX MPC Silver, CI Dynasty Gold; HHonors Gold, Marriott Gold, SPG, IHG Ambassador
Posts: 684
Terrible, terrible, terrible! 
What good is the new UA thinking by doing this?
One more bad decision for one less good function.
What good is the new UA thinking by doing this?

One more bad decision for one less good function.
#1064
Join Date: Jan 2012
Location: Pacific
Programs: Recovering UA 1k, MillionMiler
Posts: 34
I guess I'm one of those people who "misused" fare class because:
1) I used it to search for R availability, so that I could buy a pricier W ticket, and actually use my GPU's (some of them).
2) I get annoyed when I see high R availability, don't clear, and strongly suspect the upgrade was sold out under me for TOD's. But, wait, UA wants more transparency, so they are going to supply less information. Did I miss something here?
I control my own flight spending. Due to geographical location, I probably have to fly 50k miles on UA. Beyond that, it's up to me and I've been flying the additional 50k I fly each year on UA. But, make my upgrades and GPU's worthless, then I can look elsewhere. I'm not the only one saying this.
Is anyone listening?
1) I used it to search for R availability, so that I could buy a pricier W ticket, and actually use my GPU's (some of them).
2) I get annoyed when I see high R availability, don't clear, and strongly suspect the upgrade was sold out under me for TOD's. But, wait, UA wants more transparency, so they are going to supply less information. Did I miss something here?
I control my own flight spending. Due to geographical location, I probably have to fly 50k miles on UA. Beyond that, it's up to me and I've been flying the additional 50k I fly each year on UA. But, make my upgrades and GPU's worthless, then I can look elsewhere. I'm not the only one saying this.
Is anyone listening?
#1065
Join Date: Feb 2010
Programs: UA 1K,Hyatt Diamond,AA Lifetime Platinum,SPG
Posts: 190
For view fare buckets with an annual/monthly fee which is totally free before? I sincerely hope UA would not do this and hope UA could realize transparency is very important as they said!



