That's my best guess. Damm, I hope I'm WRONG. :(

Dave

I use expert mode almost every every day.

I was really happy when it was added because it saved me tons of manual searching/calling CO. Its a really big loss for me.

I should point out that if they are worried about scraping the data of the site, you can still get the information without expert mode, you just have to make a lot more queries.

9 * #of fare classe instead of 1 query per flight. So you would now have to make ~180 queries to get the same information on average. You could automate this process.

not R however.

My question as well. I have 30 alerts (max for a single subscription without an additional fee) set up to monitor flights over the holidays to the islands. If I call in twice each day and if my wife does the same, that's a total of 120 queries for agents to run through the new and improved method. If we multiply that by others weighing in on this thread, I see a huge staff increase coming. Believe me.....I will call in each day and so will my wife.

Like many recent changes this mainly affects elites, many of whom rely on this information when booking. The general public doesn't know this information exists nor do they use it when buying a ticket. More and more, it seems like UA's business plan is to diminish elite ranks to those who must fly UA, either because of routings/hubs or because of company contracts or policy. A captive clientele is a subservient and reliable clientele.

My vote for post of the year. :D

I will say with all these 'enhancements" it is a allowing my SO to actually commute to work a lot easier on UA (vs using other Airlines) which hasn't the case in the past..assuming it is flying close to OT.... ;)

Thanks for making it even harder to use my SWUs and CR1s, UA. :rolleyes:

:td:

What is SWU and CR1??

sigh!

Antiquated terms for GPU and RPU respectively.

Very poor decision.

Just when you thought that this airline couldn't get worse and do another thing customer-unfriendly, we get this thread.

One poster said "race to the bottom" - there is no race - it's over. United has won. No contest.

"Expert Mode" Changes
 

Heh heh. Soooo glad I jumped on the AA match. One more revenue round trip with UA (booked in December last year) and then never again. Woohoo!

Wow?!?! Just blown away!

I was going to say I can't believe they would do something so boneheaded, but I guess that they did.


If I can no longer see info for SDC, and info to verify upgrade shenanigans, then this is the final straw. Hello DL (or maybe AA).


Thanks for making the decision for me to switch to a new home UA! - what a bunch of dumb@$$&$ you have in management!

ps - Shannon - Good luck trying to spin this!


:td::td::td::mad::mad::mad::td::td::td:

What is GPU and RPU??? They are not in the glossary.