UA closed my account.
#91
Join Date: Feb 2012
Posts: 2,933
By gosh finally the answer to the OP's prayers.
Everything they're accusing him of was just one BIG typo!
#93
Join Date: Dec 2008
Location: MSP
Posts: 217
Internal politics aside, you could tell the company that you cannot participate b/c (1) you have your own private MM account and you're not allowed to have two accounts, and (2) this practice violates the terms and conditions of MP, and is a crime in several states incl. CA and probably under federal fraud statutes (at least one federal judge has referred to it as fraud).
If internal politics are too hot, you could always report to United that the company is using it to give out bonuses and rewards. Good luck.
If internal politics are too hot, you could always report to United that the company is using it to give out bonuses and rewards. Good luck.
I actually blame UA more than my company. My company is in it to reduce costs. It's UA's responsibility to protect their program (a they have done in this broader thread) and to deliver the value proposition it is designed to do.
I'm never one to advocate suing since you'll never outlast the company, but if anyone ever got into a case where UA said they gave/bartered rewards, you could always try to leverage concepts like my situation against them.
#94
Join Date: Oct 2009
Programs: UA 1K
Posts: 311
Yea. I did that (1) and (2) exactly. Basically leveraged UA's policy but was told that 'United is aware' and then two, if you don't like it, maybe this isn't the right place for you. I even considered sending a formal ethics complaint in to our office but my VP -suggested- I move on. Not worth losing a job over what I can get on a Chase signup. (Not sure I'd call it 'fraud'. Their take is they bought the ticket, not you, and thus they own the rewards. It completely clashes with UA policy that says the flyer owns them..but again... what you going to do?)
I actually blame UA more than my company. My company is in it to reduce costs. It's UA's responsibility to protect their program (a they have done in this broader thread) and to deliver the value proposition it is designed to do.
I'm never one to advocate suing since you'll never outlast the company, but if anyone ever got into a case where UA said they gave/bartered rewards, you could always try to leverage concepts like my situation against them.
I actually blame UA more than my company. My company is in it to reduce costs. It's UA's responsibility to protect their program (a they have done in this broader thread) and to deliver the value proposition it is designed to do.
I'm never one to advocate suing since you'll never outlast the company, but if anyone ever got into a case where UA said they gave/bartered rewards, you could always try to leverage concepts like my situation against them.
Well, if you are in CA or any of the other states where this is clearly illegal under criminal fraud statutes, I wouldn't want to be their general counsel trying to defend any action against you, direct action or unofficial. Ordering an employee to be complicit in what is criminal act and punishing him for whistleblowing, well I don't think even Daniel Webster could get them off for that.
#95
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Yea. I did that (1) and (2) exactly. Basically leveraged UA's policy but was told that 'United is aware' and then two, if you don't like it, maybe this isn't the right place for you. I even considered sending a formal ethics complaint in to our office but my VP -suggested- I move on. Not worth losing a job over what I can get on a Chase signup. (Not sure I'd call it 'fraud'. Their take is they bought the ticket, not you, and thus they own the rewards. It completely clashes with UA policy that says the flyer owns them..but again... what you going to do?)
BTW, what prevents you from switching out to your personal MP number after the reservation is made?
#96
Join Date: Mar 2008
Location: London, England
Programs: BA Gold
Posts: 215
Mileage Plus account "temporarily closed"!?!?!?!?!?!
My partner cannot log into his Mileage Plus account, or reset his password. When he called, they said his account had been "temporarily closed" and that he had to call some lady in Chicago to sort it out. He called her and got voicemail. What the heck is going on? Has anyone encountered this before?
#97
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,928
Have you sold miles or upgrades to others or engaged in any other shady practices with the MP account?
You need not answer the question here, but if the answer is yes, that might explain it.
You need not answer the question here, but if the answer is yes, that might explain it.
#100
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,928
That shouldn't trigger a problem, unless he upgraded you fairly often and there was no indication of your relationship. (giving the appearance that he sold you the upgrades).
I didn't think the new UAdbaCO was cracking down on flyers like PMUA did.
I didn't think the new UAdbaCO was cracking down on flyers like PMUA did.
#101
Join Date: Mar 2008
Location: London, England
Programs: BA Gold
Posts: 215
Nothing other than that one -- he sponsored one regional upgrade for me on a flight PHX-ORD. That was a few months ago and he hasn't logged in much since, as we have been flying other airlines. Maybe it was the upgrade combined with inactivity ?
Btw, the voicemail message that answers says "United Airlines corporate security". Will he ever get his account back? This is freaking us out!
Btw, the voicemail message that answers says "United Airlines corporate security". Will he ever get his account back? This is freaking us out!
#102
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
sounds like a fraud investigation
A previous thread discuss the process - http://www.flyertalk.com/forum/unite...y-account.html
A previous thread discuss the process - http://www.flyertalk.com/forum/unite...y-account.html
#103
Join Date: Jan 2002
Location: IAH TX USA
Programs: AA PLT LT & 2MM, HH D, MAR PLT EL LT
Posts: 484
They suspect something nafarious going on.
You can do nothing until you speak to them and they decide if your account and transfer activity is on the up and up.
You will just have to sit tight, and consider what else you did to tick them off. Either you are innocent or you are guilty. It is up to them to decide.
If they are happy they will restore you. If they are NOT they will close your account and you will lose all your saved MP miles.
You can do nothing until you speak to them and they decide if your account and transfer activity is on the up and up.
You will just have to sit tight, and consider what else you did to tick them off. Either you are innocent or you are guilty. It is up to them to decide.
If they are happy they will restore you. If they are NOT they will close your account and you will lose all your saved MP miles.
#104
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513