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-   -   Specific GPU and RPU usage questions thread (https://www.flyertalk.com/forum/united-airlines-mileageplus/1371697-specific-gpu-rpu-usage-questions-thread.html)

qwicker Sep 27, 2015 10:36 am

Same Day Change with RPU
 
Hi Folks,
I've searched around and was not able to find an exact answer to my question so I figured I would ask.

I have a flight today from SFO to EWR that has a weight-listed RPU. Currently with this RPU I am #3 on the list with only 1 seat open so I'm pretty confident I'm not getting it.

If I SDC to another flight I know the RPU will be lost and I will be added to the list as a regular CPU. My question is, can I call up and have an agent reapply that RPU to help me move up in the queue?

bmr12 Sep 27, 2015 10:43 am

Nope. I believe you can only apply an RPU without upgrade space available outside of 24 hours. No waitlisting with an RPU inside of 24 hours.

mahasamatman Sep 27, 2015 10:48 am


Originally Posted by bmr12 (Post 25485021)
I believe you can only apply an RPU without upgrade space available outside of 24 hours.

Correct.

PsiFighter37 Sep 27, 2015 10:50 am


Originally Posted by bmr12 (Post 25485021)
Nope. I believe you can only apply an RPU without upgrade space available outside of 24 hours. No waitlisting with an RPU inside of 24 hours.

However, were there to be R availability on another flight, I imagine you should be able to get the RPU cleared immediately on the new flight, right? (at least that's how it worked with a miles upgrade when I flew EWR-SEA earlier this year and SDC'ed onto a flight w/R=1)

mahasamatman Sep 27, 2015 10:56 am


Originally Posted by PsiFighter37 (Post 25485048)
However, were there to be R availability on another flight, I imagine you should be able to get the RPU cleared immediately on the new flight, right?

Yes.

qwicker Sep 27, 2015 11:03 am


Originally Posted by mahasamatman (Post 25485040)
I didn't realize United prioritized upgrades that way (or that weigh)...

Hmm, I just assumed that if you had an used an RPU you are higher in the queue than a person who is just on the list due to CPU. No?

blackllotus Sep 27, 2015 11:06 am

R availability is tough to come by on a Sunday SFO - EWR flight and I would be surprised if there wereany available today. It doesn't hurt to get on the waitlist but these flights are so elite heavy that I think you will be too low on the list to clear - even as a 1K. There will be 1Ks who already got on the waitlist.

blackllotus Sep 27, 2015 11:10 am


Originally Posted by qwicker (Post 25485107)
Hmm, I just assumed that if you had an used an RPU you are higher in the queue than a person who is just on the list due to CPU. No?

RPU will put you higher than CPU and at the same level as GPUs and miles-based upgrades. It's then ordered by fare class and time of request.

mahasamatman Sep 27, 2015 12:03 pm


Originally Posted by qwicker (Post 25485107)
I just assumed that if you had an used an RPU you are higher in the queue than a person who is just on the list due to CPU.

That's the theory, but I don't know if it's ever been completely proven. And we know that the upgrade system doesn't always work as it should anyway (like when there's R inventory and nobody gets cleared).

blackllotus Sep 27, 2015 12:07 pm


Originally Posted by mahasamatman (Post 25485345)
That's the theory, but I don't know if it's ever been completely proven. And we know that the upgrade system doesn't always work as it should anyway (like when there's R inventory and nobody gets cleared).

Oh that's interesting... it hasn't been proven vs CPUs? I thought it was vs miles upgrades that it was unproven.

mahasamatman Sep 27, 2015 12:33 pm


Originally Posted by blackllotus (Post 25485368)
Oh that's interesting... it hasn't been proven vs CPUs? I thought it was vs miles upgrades that it was unproven.

If the R stream gets stuck, CPUs will definitely clear before RPU/GPU. And even with no R inventory, I've had RPUs bypassed by CPU. Since there are so many bugs, there's no way to really tell how it's all supposed to work together.

goldelite8 Sep 27, 2015 12:38 pm

If they really try, an agent CAN apply a RPU within 24 hours and get you to your rightful spot on the waitlist. I have had this done in the past. I believe it involves unchecking you in and then rechecking you in, and I'm sure a few other buttons along the way. You have to find the right person. This happened to me recently after doing a SDC at the airport and, upon arriving at the gate, I explained the situation to the GA who then unchecked me in and did something that made me #1 on the upgrade list.

Kacee Sep 27, 2015 2:53 pm


Originally Posted by mahasamatman (Post 25485345)
That's the theory, but I don't know if it's ever been completely proven.

I've expressed my doubts on this before as well, but after seeing my no-status GF show-up at #4 on a very long upgrade list SFO-ATL using my RPU, I can confirm that RPU does (or at least can) have priority over elite CPUs.


Originally Posted by blackllotus (Post 25485142)
RPU will put you higher than CPU and at the same level as GPUs and miles-based upgrades. It's then ordered by fare class and time of request.

This is just flat-out wrong in multiple respects (in addition to what mahasamatman has already pointed out).

Instant (Y/B/M) upgrades come before instruments. A silver on a B fare beats a 1K using a RPU or GPU.

Otherwise, Premier status comes ahead of fare class for upgrade priority.

And a non-GS will never be on the "same level" as a GS for upgrades.

metermaid33 Sep 27, 2015 3:02 pm


Originally Posted by Flying Machine (Post 25484427)
In my experience RPU's when they do not clear will be redeposited back to your accouunt in a few days. Be alert and check that they are redeposited as sometime they are not and you will need MP to assist manually.

If you change flights as you did with SDC, the RPU does not follow your new itineary. You will need to apply a new one. If you only had 1 left from the flight that you changed from calling maybe able to assist. But SOP says to apply a new one and wait for the unused to be redeposited..

Thanks. This was very helpful. First class was sold out on my new flight, so I didn't bother trying to apply an RPU. I'm happy overall that I'm going to get to my destination 3 hours earlier and in an aisle seat, so I won't cry too hard about my RPU not clearing. Here's hoping it redeposits on its own, so I don't have to waste time calling customer service. Thanks again.

EmailKid Sep 27, 2015 9:14 pm


Originally Posted by mahasamatman (Post 25485345)
That's the theory, but I don't know if it's ever been completely proven. And we know that the upgrade system doesn't always work as it should anyway (like when there's R inventory and nobody gets cleared).

OK, a way out flight, but HKG-SFO with R=0 since purchase a couple or three months ago.

Well, paranoid me check at least once a day, and all of sudden I see R=8 :eek:

So I call, agent thinks a bit, then goes ahead and does u/g ^

An hour or two later, it's R=0 again, and on seatmap I see EXACTLY one less Biz seat taken :rolleyes: Hard to belive I was the only one on u/g list :(

Now for MY QUESTION:

Withdrew my RPU for DFW-OGG, but now that my DFW-LAX cleared via CPU, am I safe in applying RPU and having it redeposited when it does not clear, since it's F=1 three days out.


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