Posting Miles Due To Delay
Jul 11, 2012 | 5:46 pm
#1
Original Poster
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,759
Posting Miles Due To Delay
Question: If my flight has been delayed by 2.5 hours due to delayed inbound AC (the original delay started at 7AM ET due to ATC, my flight was supposed to be 4PM PT) and I request a refund and drive instead, will they grant me credit for the flight? I know they do it for canceled MX flights. Is it worth playing agent roulette, or is this never going to happen? I only care about the credit as this is the final leg of the final round trip to get my 25000 points for the map your dreams promo.
Jul 11, 2012 | 6:32 pm
#2
Join Date: Dec 2011
Location: DSM
Programs: UA 1K MM, AA EP 250K, DL PL 750K, HH Dia, Marriott Gld, Natl Ex
Posts: 794
Have not experienced this on UA, but did something similar (mx then cx with bus to destination) on US (my miles post to MP). Per advice from other FTers, I submitted query to US.
After exchanging a few emails, ended up with refund for cost of flight and $150 voucher for inconvenience (as they couldn't actually refund me for the one-way car rental).
In the end said, miles not flown, not paid for, so no original routing credit.
http://www.flyertalk.com/forum/unite...l#post18663000
After exchanging a few emails, ended up with refund for cost of flight and $150 voucher for inconvenience (as they couldn't actually refund me for the one-way car rental).
In the end said, miles not flown, not paid for, so no original routing credit.
http://www.flyertalk.com/forum/unite...l#post18663000
Last edited by dorisrpas; Jul 11, 2012 at 6:40 pm
Jul 11, 2012 | 6:49 pm
#4
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold, IHG Platinum
Posts: 16,202
You want both a refund and the miles? I suppose stranger things have happened in life, however, I would say no way.
Usually, IME, UA will only give you ORC when it is an invol, and you usually have to still fly. If you just don't take the flight, and call in after, it is possible. If you refund, they likely won't, and I hope they won't. Maybe they would consider consolation miles for the delay, but in terms of ORC, there is absolutely no reason I can think of why they should if you are getting a refund.
Usually, IME, UA will only give you ORC when it is an invol, and you usually have to still fly. If you just don't take the flight, and call in after, it is possible. If you refund, they likely won't, and I hope they won't. Maybe they would consider consolation miles for the delay, but in terms of ORC, there is absolutely no reason I can think of why they should if you are getting a refund.
Jul 11, 2012 | 7:30 pm
#5
Original Poster
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,759
The plot thickens...it is now on a 3 hour delay, the extra delay being due to crew scheduling, which I would assume makes a difference as UA is at fault and not wx. Frankly, I'll take the miles and forgo the refund if that makes a difference. It's only a 73 dollar ticket.
Jul 11, 2012 | 9:20 pm
#6
Join Date: Feb 2012
Posts: 2,933