Anyone Else Having Problems Changing Seats?
May 11, 2012 | 11:00 am
#16
Join Date: Dec 2008
Location: CLE
Programs: UA Silver
Posts: 1,285
The site won't let me change E+ seats without a charge...
I've requalified for Premier Silver (40k PQMs so far this year), and although I'm able to get an initial E+ assignment, it tries to charge me the standard E+ charge any time I want to move a seat ($59, etc.)...
Is that right? Anybody else having this issue also?
Also, if I can indulge my frustrations for a moment, is it really *that hard* to build a website that works in 2012 A.D.?
I've requalified for Premier Silver (40k PQMs so far this year), and although I'm able to get an initial E+ assignment, it tries to charge me the standard E+ charge any time I want to move a seat ($59, etc.)...
Is that right? Anybody else having this issue also?
Also, if I can indulge my frustrations for a moment, is it really *that hard* to build a website that works in 2012 A.D.?
May 11, 2012 | 11:27 am
#17
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,063
i'm having the same problem for my flight tomorrow.
online is showing me in 1f, but i want to be in (and selected, and hit continue) 2f. upon calling, agent could see 'correct' seating assignment...but it's frustrating and annoying that i can't.
online is showing me in 1f, but i want to be in (and selected, and hit continue) 2f. upon calling, agent could see 'correct' seating assignment...but it's frustrating and annoying that i can't.
May 11, 2012 | 11:31 am
#18
Join Date: Nov 2010
Location: DEN
Programs: UA 1K, AA EXP, WN A+, Marriott LT
Posts: 893
Any chance the flight you are trying to change seats on was upgraded and is after a flight that wasn't upgraded? I've noticed sometimes that seats have trouble sticking if my flights get upgraded out of order.
May 12, 2012 | 1:15 am
#19
Join Date: Dec 2004
Programs: DL MM/FC/FO; UA PS; AA GLD
Posts: 2,063
I went into my reservation (two weeks away) in hopes of finding a better seat. On my two mainline flights my seats have been dropped and there is a message saying reaccommodation pending. The seats on the COEX flights are still there. I wasn't happy with the original seats which did show up in the email confirmation, but at least they were on the aisle. I really don't want to end up in a middle seat. I also don't want to spend forever on the phone waiting for an agent. Any thoughts?
May 12, 2012 | 1:31 am
#20
Join Date: Dec 2002
Location: LAX
Programs: AA Exec Plat; UA Gold
Posts: 451
I went into my reservation (two weeks away) in hopes of finding a better seat. On my two mainline flights my seats have been dropped and there is a message saying reaccommodation pending. The seats on the COEX flights are still there. I wasn't happy with the original seats which did show up in the email confirmation, but at least they were on the aisle. I really don't want to end up in a middle seat. I also don't want to spend forever on the phone waiting for an agent. Any thoughts?
Seat map is showing for the second segment, but the seat is showing as the seat I had until the afternoon, when I changed it online. Agent says the newer seat is correct, but "sometimes the website can't see it" when you make a seat change.
Really?
May 12, 2012 | 1:52 am
#21
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,063
Interesting thought. It's surrounded by flights on RJ's, which de facto aren't upgraded. Wonder if that's it.
May 12, 2012 | 3:59 am
#22
Join Date: Jun 2004
Location: Central California
Programs: Former UA Premex, now dirt
Posts: 6,531
Just a guess, however.
May 22, 2012 | 6:08 am
#23
Join Date: Dec 2004
Programs: DL MM/FC/FO; UA PS; AA GLD
Posts: 2,063
I had posted earlier about dropped seat assignments. I just went back into my record and was able to assign myself seats, and it looks like they are sticking. I'm happy with one, the other not so much. It's in the back of the plane, but at least it's on the aisle. I guess I'll get to have my first go on trying for an E+ at T24.
May 22, 2012 | 8:50 am
#25
Join Date: Jun 2004
Programs: UA
Posts: 241
+1. you click and nothing happens. Had to call and UA had a break up the "direct" into segments, and then I could switch seats. The system "randomly" assigned seats so we were all scattered about for no reason. Took about 20 min to have the seats changed by UA for something so simple. Though, at least the agent was nice about it rathan than speaking to me in a tone like I was bothering them.