April 15th: "The Re-sweep"
Apr 8, 2012, 8:08 pm
#166
Join Date: Feb 2012
Posts: 2,933
Things happened today!
I can't figure out what I'm owed or what I got, however?
Re-crediting of nearly 598,00 miles for cancelled mileage itins haven't happened for stuff I cancelled on 4/2/2012. Mainly 4 seats rt/t SFO-LIH F/C that didn't go as planned due to a mx situation, and 3 seats r/t SFO-BKK (coach) re-booked to F/C when seats opened up a few weeks ago, & a mixed bag of 3 seats SFO-BKK that I changed to another mixed bag of partial F/C & C/C.
I can't figure out what I'm owed or what I got, however?
Re-crediting of nearly 598,00 miles for cancelled mileage itins haven't happened for stuff I cancelled on 4/2/2012. Mainly 4 seats rt/t SFO-LIH F/C that didn't go as planned due to a mx situation, and 3 seats r/t SFO-BKK (coach) re-booked to F/C when seats opened up a few weeks ago, & a mixed bag of 3 seats SFO-BKK that I changed to another mixed bag of partial F/C & C/C.
Apr 8, 2012, 10:55 pm
#167
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.6MM
Posts: 5,423
BTW... anyone had any flights since 03 April post yet?
Apr 8, 2012, 11:31 pm
#168
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
Nope. Four segments missing from this week. Lets hope that we won't need a resweep for the resweep to fix this week
Apr 9, 2012, 5:34 am
#169
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169
Apr 9, 2012, 5:44 am
#170
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B176 Safari/7534.48.3)
Did they shut off posting again?
Did they shut off posting again?
Apr 9, 2012, 5:56 am
#172
Join Date: Nov 2008
Location: AMS
Posts: 899
I'm waiting for 3/27 and 4/3 flights (in Z) to post.
Apr 9, 2012, 5:58 am
#173
Join Date: Dec 2011
Location: Indianapolis
Programs: UA 1K, Marriott Gold, HH Gold, SPG Gold
Posts: 383
I still have a domestic flight from 05 March that hasn't posted, as well as two LH flights on 06 March and 09 March that haven't. I have written two emails each to MP, but I think I'll wait until late April to call just in case the sweep gets them.
Apr 9, 2012, 5:59 am
#174
Join Date: Sep 2010
Location: SIN
Programs: UA 1K, Hyatt Platinum
Posts: 26
Mine from 4/4 posted yesterday...SQ407 DEL-SIN 2,584 miles.
Apr 9, 2012, 7:13 am
#175
Join Date: Jul 2008
Location: Los Angeles
Programs: UA Gold 1 Million Miler, CX Gold
Posts: 111
I just got some interesting news from an (extremely helpful) agent. Apparently UA is currently planning to do what she called "the re-sweep" on April 15th as a means of sorting out the myriad of mileage posting problems that have been occurring.
As one of the kajillion people having mileage credit issues, I just called about some recent flights - I flew DEN-SEA-NRT on 3/10 and NRT-SEA-DEN on 3/17. I received timely and accurate mileage credit for the 3/17 flights (well, "timely" and "accurate" - took them 3-4 days and I got a 150% PQM bonus from a business-class op-up, but I'm not exactly about to complain in either case!), but my 3/10 flights were just straight-up missing. She called around and finally explained to me that they DID have the information for my outbound flight (ticket #, confirmation #, etc.) and recognized that I was owed the mileage credit, but that I would have to wait until after this April 15th "re-sweep" to see it post.
Has anyone else gotten this same explanation, or heard anything else about the April 15th re-sweep?
(and am I being overly cynical by marking April 15th on my calendar as "the next date when we can expect things to get broken in new and creative ways"?)
As one of the kajillion people having mileage credit issues, I just called about some recent flights - I flew DEN-SEA-NRT on 3/10 and NRT-SEA-DEN on 3/17. I received timely and accurate mileage credit for the 3/17 flights (well, "timely" and "accurate" - took them 3-4 days and I got a 150% PQM bonus from a business-class op-up, but I'm not exactly about to complain in either case!), but my 3/10 flights were just straight-up missing. She called around and finally explained to me that they DID have the information for my outbound flight (ticket #, confirmation #, etc.) and recognized that I was owed the mileage credit, but that I would have to wait until after this April 15th "re-sweep" to see it post.
Has anyone else gotten this same explanation, or heard anything else about the April 15th re-sweep?
(and am I being overly cynical by marking April 15th on my calendar as "the next date when we can expect things to get broken in new and creative ways"?)
The UA agent told me the same thing when I called to inquire about the missing mileage credit on 4-3-2012.
Last edited by kan1011; Apr 9, 2012 at 7:28 am
Apr 9, 2012, 7:18 am
#176
Join Date: Jun 2007
Location: Aurora, CO
Programs: Statusless and proud
Posts: 7,582
After one month and five days, my flights are now officially all posted with correct RDM, PQM, and lifetime miles. I'm actually mildly shocked. I had thought I would need to make a phone call at some point. I figured I'd wait until hold times had gone down, but now appears unnecessary. (Until they disappear tomorrow 
)
Chris
)Chris
Apr 9, 2012, 7:41 am
#177
Join Date: Nov 2005
Location: Vancouver, WA
Programs: Alaska MVP Gold 100K, United MM, Marriott Gold, IHG Diamond, Hilton Gold, Hyatt Globalist
Posts: 281
missing flights from 4/4.....
Apr 9, 2012, 9:43 am
#178
Join Date: Nov 2001
Location: Texas Hill Country
Programs: AS MVP Gold 75K, Hyatt Explorist, UA 1MM
Posts: 2,118
Apr 9, 2012, 9:48 am
#179
Join Date: Jun 2009
Location: Rock Island, IL
Programs: UA 1K (1MM), HHonors Diamond, Marriott Platinum
Posts: 377
Apr 9, 2012, 10:44 am
#180
Join Date: Sep 2005
Location: DEN
Programs: UA Gold 1MM, Hyatt Plat, SPG Plat
Posts: 332
I still have an issue with 3 flights booked in B not getting the 25% RDM bonus. Is anyone else seeing that? I thought it might be an upgrade issue, but only 2 out of 3 were upgraded...the one booked and flown in B didn't post either.
Wondering if this is a system issue that will get corrected, or if I should call in.
Wondering if this is a system issue that will get corrected, or if I should call in.
Last edited by AceAirspeed; Apr 9, 2012 at 10:45 am Reason: typo