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Using 2 United e-certificates at once

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Old Mar 19, 2012 | 8:16 am
  #1  
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Using 2 United e-certificates at once

Is it possible to use two e-certificates at once? I need to book for myself and my wife and we both have an e-cert.

Also, anyone notice that United.com doesn't seem to accept the e-certificates anymore? Mine aren't working. May have to call in to get help over the phone.

If anyone has any tips that'd be greatly appreciated.
VTFlyer00 is offline  
Old Mar 19, 2012 | 8:19 am
  #2  
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Pretty sure you can only apply one per PNR so you're going to have to book separately.

As for the cert not working, are you putting the number in the Offer Code box? Is it giving you an error of any sort?
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Old Mar 19, 2012 | 8:20 am
  #3  
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Have you tried using them at check out instead? I used a Continental certificate last night.
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Old Mar 19, 2012 | 8:48 am
  #4  
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Originally Posted by lexdevil
Have you tried using them at check out instead? I used a Continental certificate last night.
The legacy CO and legacy UA certs are processed at different points in the flight search sequence. The CO ones are redeemed at the end while the UA ones are at the beginning.

Full details can be found here: https://pss.united.com/web/en-US/con...offerCode.aspx.
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Old Mar 19, 2012 | 10:44 am
  #5  
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This is the old united e-cert. The error I get is "! The Offer Code for the eCertificate you are using is incorrect. Please re-enter. If the problem persists, contact the eCertificate issuer for assistance."

Im entering this at the beg. as i choose dates&flight info. still no luck
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Old Mar 19, 2012 | 11:55 am
  #6  
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I was able to call web support a couple days ago and use 3 different ecerts to get me, brother and dad all on my pnr. This was great as I they get my benefits now traveling with me and I was able to use the full value of the certs. ^
schley is offline  


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