I got quoted in the Houston Chronicle on UA's shrinking mileage tables
Mar 14, 2012, 7:35 am
#1
Original Poster
Join Date: Jun 2010
Posts: 330
I got quoted in the Houston Chronicle on UA's shrinking mileage tables
http://www.chron.com/business/articl...ed-3404435.php
The reporter and I spent a half hour on the phone yesterday and I emailed her some of my recent CO trips vs what the mileage would be now after the UA merger. I also gave her the link to Flyertalk! Maybe she will become a member! ^
The reporter and I spent a half hour on the phone yesterday and I emailed her some of my recent CO trips vs what the mileage would be now after the UA merger. I also gave her the link to Flyertalk! Maybe she will become a member! ^
Mar 14, 2012, 8:16 am
#2
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Hope they run an immediate follow up saying consumer action motivated the company to go back on this half-a$$ed plan!
Mar 14, 2012, 10:17 am
#4
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Because the carrier was still flying separate United and Continental flights before that switch-over, as well as maintaining separate frequent-flier programs, it also was still using separate mileage tables. Now, instead of the recalculated table it had produced for the fused loyalty program, the airline says it will use United's pre-merger table, meaning former Continental frequent fliers will notice changed mileages on some routes.
I think the better thing to have done here would be to start with the sUA table, and where there were discrepancies between the sUA and sCO table, go to a real map to determine the real flight distance, runway to runway.
Of course the best thing would have been to give us the maximum of:
- real distance
- sUA distance
- sCO distance
but in a merger that seems to default to the least common denominator approach, that would be a fantasy.
Mar 14, 2012, 6:39 pm
#6
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Mar 14, 2012, 7:11 pm
#7
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Mar 14, 2012, 7:34 pm
#8
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Mar 14, 2012, 9:26 pm
#9
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Mar 17, 2012, 12:25 pm
#10
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Mar 17, 2012, 1:06 pm
#11
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1. Which option benefits the Customer least?
and
2. From which previously "bundled" service can they now extract revenue?
Mar 17, 2012, 3:00 pm
#12
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Even as a long time UA 1K, I would love to go back to the CO of, say, ten years ago. Sadly, it is not going to happen...all we will receive will be what the J.D.s and bean counters say we deserve...read: a lot less than you used to receive, and "you will like it"...but we will be enriching their pockets!