Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

I got quoted in the Houston Chronicle on UA's shrinking mileage tables

I got quoted in the Houston Chronicle on UA's shrinking mileage tables

Old Mar 14, 12, 8:35 am
  #1  
Original Poster
 
Join Date: Jun 2010
Posts: 321
I got quoted in the Houston Chronicle on UA's shrinking mileage tables

http://www.chron.com/business/articl...ed-3404435.php

The reporter and I spent a half hour on the phone yesterday and I emailed her some of my recent CO trips vs what the mileage would be now after the UA merger. I also gave her the link to Flyertalk! Maybe she will become a member!
Chrisinhouston is offline  
Old Mar 14, 12, 9:16 am
  #2  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.5MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 19,725
Hope they run an immediate follow up saying consumer action motivated the company to go back on this half-a$$ed plan!
UA-NYC is offline  
Old Mar 14, 12, 11:01 am
  #3  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: NYC
Posts: 69,156
Thank goodness they reported on the story after the problem was already identified and addressed.
sbm12 is offline  
Old Mar 14, 12, 11:17 am
  #4  
FlyerTalk Evangelist
 
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Originally Posted by sbm12 View Post
Thank goodness they reported on the story after the problem was already identified and addressed.
FTA:

Because the carrier was still flying separate United and Continental flights before that switch-over, as well as maintaining separate frequent-flier programs, it also was still using separate mileage tables. Now, instead of the recalculated table it had produced for the fused loyalty program, the airline says it will use United's pre-merger table, meaning former Continental frequent fliers will notice changed mileages on some routes.
The article has reported the resolution.

I think the better thing to have done here would be to start with the sUA table, and where there were discrepancies between the sUA and sCO table, go to a real map to determine the real flight distance, runway to runway.

Of course the best thing would have been to give us the maximum of:
- real distance
- sUA distance
- sCO distance

but in a merger that seems to default to the least common denominator approach, that would be a fantasy.
mre5765 is offline  
Old Mar 14, 12, 12:02 pm
  #5  
Suspended
 
Join Date: Jan 2009
Programs: UA 1k
Posts: 1,208
i had no idea they decided to go back to PMUA. woo hoo!!!! that's great news. good job FT!!!
travel.flier is offline  
Old Mar 14, 12, 7:39 pm
  #6  
 
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
Originally Posted by travel.flier View Post
i had no idea they decided to go back to PMUA. woo hoo!!!! that's great news. good job FT!!!
Now if we could only get them to go back to the PMUA computer system life would be good.
danville 1K is offline  
Old Mar 14, 12, 8:11 pm
  #7  
A FlyerTalk Posting Legend
 
Join Date: Jun 2005
Location: wandering expat
Posts: 40,108
Originally Posted by danville 1K View Post
Now if we could only get them to go back to the PMUA computer system life would be good.
LOL, you are going to burn in a certain place underground for that heretical statement!
halls120 is offline  
Old Mar 14, 12, 8:34 pm
  #8  
 
Join Date: Aug 1999
Location: Danville, CA
Programs: AA EXP - UA *G MM - HH Diamond - Hertz PC
Posts: 3,242
Originally Posted by danville 1K View Post
Now if we could only get them to go back to the PMUA computer system life would be good.
Originally Posted by halls120 View Post
LOL, you are going to burn in a certain place underground for that heretical statement!
Earlier this week the sUA GA at SNA summed it up perfectly. "We had been using MACs, now we're using Amigas". This was after she watched the sCO GA spend over 10 minutes typing in order to add a passenger wanting to move to our flight from a later flight.
danville 1K is offline  
Old Mar 14, 12, 10:26 pm
  #9  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,361
Originally Posted by danville 1K View Post
Originally Posted by travel.flier View Post
i had no idea they decided to go back to PMUA. woo hoo!!!! that's great news. good job FT!!!
Now if we could only get them to go back to the PMUA computer system life would be good.
And the PMUA Million Miler program/benes as well
goalie is offline  
Old Mar 17, 12, 1:25 pm
  #10  
 
Join Date: Apr 2008
Location: Cypress, TX
Programs: UA 1K, Marriott Platinum, Hertz Gold 1 Presidence Circle
Posts: 662
Originally Posted by goalie View Post
And the PMUA Million Miler program/benes as well
How about going back and 'unmerge'? Go back to Continental by itself...
TXbizman is offline  
Old Mar 17, 12, 2:06 pm
  #11  
 
Join Date: Jul 2011
Programs: UA 1K, Hertz President's Circle, Hilton Platinum,
Posts: 661
Originally Posted by mre5765 View Post
FTA: but in a merger that seems to default to the least common denominator approach, that would be a fantasy.
In this merger I think the default(s) are:

1. Which option benefits the Customer least?

and

2. From which previously "bundled" service can they now extract revenue?
bsmnsr is offline  
Old Mar 17, 12, 4:00 pm
  #12  
 
Join Date: Jun 2002
Location: Southern California, GVA, SIN, LHR, BRU, CDG
Programs: UA LT GS 4.12MM (4.08MM BIS), AA EXP 1.86MM ,DL DM 1.1MM, HH LT Diamond, SPG Platinum
Posts: 1,182
Originally Posted by TXbizman View Post
How about going back and 'unmerge'? Go back to Continental by itself...
Even as a long time UA 1K, I would love to go back to the CO of, say, ten years ago. Sadly, it is not going to happen...all we will receive will be what the J.D.s and bean counters say we deserve...read: a lot less than you used to receive, and "you will like it"...but we will be enriching their pockets!
1KPath is offline  

Thread Tools
Search this Thread