Originally Posted by
sbm12
Thank goodness they reported on the story after the problem was already identified and addressed.
FTA:
Because the carrier was still flying separate United and Continental flights before that switch-over, as well as maintaining separate frequent-flier programs, it also was still using separate mileage tables. Now, instead of the recalculated table it had produced for the fused loyalty program, the airline says it will use United's pre-merger table, meaning former Continental frequent fliers will notice changed mileages on some routes.
The article has reported the resolution.
I think the better thing to have done here would be to start with the sUA table, and where there were discrepancies between the sUA and sCO table, go to a real map to determine the real flight distance, runway to runway.
Of course the best thing would have been to give us the maximum of:
- real distance
- sUA distance
- sCO distance
but in a merger that seems to default to the least common denominator approach, that would be a fantasy.