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Thanks Shannon! Are the waitlisted pS flights in R/Business or confirmed in R/Business also no action required? |
Originally Posted by NickP 1K
(Post 18124993)
RPU's summary show incorrect number, but clicking the RPU list in summary SHOWS correct number in breakdown
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I was great when I made it in, but my GPU balance dropped from the proper one (3) to none (0) on subsequent login. I'm keeping chill, but figured I'd report it.
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Existing reservations no longer display available fare classes
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Despite the missing PNR, the spouse and I are now safely boarded. So far so good!
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Shannon, I received a "Please Accept Our Apology" card on a flight a few days ago. When you go to united.com/appreciation, as indicated, that page no longer exists. Will this page be coming back up sometime soon, or has this program been discontinued, such that the card I received is no longer valid? Thank you.
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Okay and thanks
Originally Posted by cheltzel
(Post 18124327)
I was already linked to a OP account. I just logged in with my OP number and PIN
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Just to report, I finally made it through on the phone, and the poor guy sounded like he was in the midst of running a marathon! He was VERY apologetic for the wait times and at having to put me further on hold.
In the end, he was able to restore me to E+ seating for all flights I'd previously been assigned to E+ (there was one flight on CO metal that UA couldn't previously put me up front). For that flight, he said I can get into E+ at check-in, so no big deal. I'd also like to shoot Shannon a HUGE thank you for all the energy he's put into keeping us informed before, during and after the migration. He's been a tremendous help! |
elite status
As of 11:17am EST, I'm still showing Premier Platinum, even though I only had 63K EQM last year. I'm guessing this will change soon, but I won't argue if it doesn't. :p
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Originally Posted by PlaneGeek19
(Post 18125066)
Okay so If I understand this right my PM UA MP password did not make the jump to Post Merg UA site
Mine did. I'm able to sign in with any one of my PMCO OP # & PIN, PMUA MP # and password, or PMCO username & password. |
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I just hope the RDM and PQM data show soon. Some folks already reporting that their pmua miles were transferred over. I'll wait it out.. |
Originally Posted by AndrewT84
(Post 18124805)
They seem to work for me. PMUA Domestic eCerts even work for international flights! :P
None of mine work. |
Originally Posted by AndrewT84
(Post 18124805)
They seem to work for me. PMUA Domestic eCerts even work for international flights! :P
None of mine work. |
Originally Posted by AndrewT84
(Post 18124805)
They seem to work for me. PMUA Domestic eCerts even work for international flights! :P
None of mine work. |
Originally Posted by AndrewT84
(Post 18124805)
They seem to work for me. PMUA Domestic eCerts even work for international flights! :P
None of mine work. |
Originally Posted by AndrewT84
(Post 18124805)
They seem to work for me. PMUA Domestic eCerts even work for international flights! :P
None of mine work. |
Originally Posted by AndrewT84
(Post 18124805)
They seem to work for me. PMUA Domestic eCerts even work for international flights! :P
None of mine work. |
Minor item: Trying to save my wife's info as a traveler in my profile. It won't save her new MP number. I edit her profile, select UAMP and enter her new number and save. No error message but no save of the number either.
By the way, one great improvement of the new site (CO did this) is that I can save other itineraries to my account. Since I play TA for the house this means I can see my wife's trips without having to log into her account. Much easier. |
Originally Posted by jmr50
(Post 18125031)
I was great when I made it in, but my GPU balance dropped from the proper one (3) to none (0) on subsequent login. I'm keeping chill, but figured I'd report it.
Others have been reporting that if you click on the incorrect GPU/RPU total, the breakdown by expiration date is correct. This is the case for me as well. |
Originally Posted by MatthewLAX
(Post 18125139)
Which line do you enter them in? Travel cert, program year?
None of mine work. |
Originally Posted by MatthewLAX
(Post 18125139)
Which line do you enter them in? Travel cert, program year?
None of mine work. |
Originally Posted by MatthewLAX
(Post 18125139)
Which line do you enter them in? Travel cert, program year?
None of mine work. |
Originally Posted by MatthewLAX
(Post 18125139)
Which line do you enter them in? Travel cert, program year?
None of mine work. |
Originally Posted by MatthewLAX
(Post 18125139)
Which line do you enter them in? Travel cert, program year?
None of mine work. |
Originally Posted by MatthewLAX
(Post 18125139)
Which line do you enter them in? Travel cert, program year?
None of mine work. |
Originally Posted by exerda
(Post 18125098)
They should have, though they're now case-sensitive (apparently they weren't on the PMUA site).
Mine did. I'm able to sign in with any one of my PMCO OP # & PIN, PMUA MP # and password, or PMCO username & password. Update: I went to forgot PIN asked for name then asked question only I would know then entered new pin so were all good wish I had thought of that early on. But I guess I should say if your passwords from PM UA dont work or PM CO and you did not see PIN email just go to it. Note Use new MP #. |
I'm zero status...been UA-CO absent for awhile, but do have a small wad of miles. I checked today but currently it is only showing my CO miles, without the UA chunk. I am assuming elites are being done first. Any estimate for when those of us with a 5 digit balance might be updated? I'm looking to blow the balance this week.
Also noticed UA not showing on 3rd party systems like Expedia and Kayak. Estimate when they'll be included again? Graciasness. |
Was not able to check-in online at 24 hour mark yesterday. Was able to check-in online last night and printed boarding passes.
All check-in kiosks at MIA were taped; non-operating at 6:15 EST. No gate agent until 30 minutes before departure. They had to manually board everyone at MIA. Flight left about 10 minutes late. Arrived IAD on time. Now waiting to board flight at IAD to SFO. Six agents at gate; 2 from CO and 4 from UA. |
Whow... I seem to have lost my seat assignment for a SYD-LAX leg... and now the seat I had is showing as taken!
I am silver, I thought we would keep E+ for existing reservations? |
RPU's - yup double pull
Yup; looks like the current summary number calculates to me on FUTURE itins that double RPU's were pulled.
I had 3 pax roundtrip = 6 RPU's and 1 pax ONE way = 1 RPU TOTAL 7 RPU's This is the EXACT amount missing from the summary. SO either the calculator is double counting or it's pulling doubles on the transition |
Despite repeated announcements, a number of people who did OLC last night did not get new BPs. It's making the boarding process in DEN slow as hell.
Gate crew starting to look a little frazzled, but doing a great job. Way to go guys and gals! |
Originally Posted by UA Insider
(Post 18123842)
Hi SiliconValley1k, when searching for flights on united.com, you can view availability by selecting the Fare Class link when viewing the details for each flight.
Specifically, if you’re looking for award travel or upgrade availability, here are the new fare classes:
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Originally Posted by 98103
(Post 18125201)
I'm zero status...been UA-CO absent for awhile, but do have a small wad of miles. I checked today but currently it is only showing my CO miles, without the UA chunk. I am assuming elites are being done first. Any estimate for when those of us with a 5 digit balance might be updated? I'm looking to blow the balance this week.
Also noticed UA not showing on 3rd party systems like Expedia and Kayak. Estimate when they'll be included again? Graciasness. |
Things are generally looking pretty good for me but still no "Pending Upgrades" or "Waitlist" showing including travel next Tuesday (inside the 96 hour window).
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My PMUA mileage and lifetime balances are not showing either. More humorously, I received an email this morning telling me my United flight tomorrow is operated by TAM. Interesting development that TAM is moving into the US domestic market! I called GS desk and a recorded voice said my estimated wait time is "over 60 minutes." I figured I will just deal with flying TAM tomorrow...
I do hope mileage and lifetime balances move soon though, quite nerve-racking! |
Originally Posted by cyclogenesis
(Post 18125204)
Whow... I seem to have lost my seat assignment for a SYD-LAX leg... and now the seat I had is showing as taken!
I am silver, I thought we would keep E+ for existing reservations? |
Originally Posted by c1mth0g
(Post 18125166)
Others have been reporting that if you click on the incorrect GPU/RPU total, the breakdown by expiration date is correct. This is the case for me as well.
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Originally Posted by hans
(Post 18125228)
Things are generally looking pretty good for me but still no "Pending Upgrades" or "Waitlist" showing including travel next Tuesday (inside the 96 hour window).
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Not able to check in
Shannon When I try to check in and get my boarding pass I receive the
following message--must have a 128-bit encryption and a solid filter. What should I do? |
Using Pre-Integration UA Travel Certificates
How do I apply travel certificates issued by UA before today's system integration?
CO certs had a PIN and Program Year. Could use the year of issue for Program Year but unclear as to what to use for the PIN. |
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