Midwest/Northeast Snowstorm 20/21 Jan and effect on UA operations
#31
Join Date: Jul 2010
Programs: UA
Posts: 257
I was about to start my first MR tomorrow this year. The first leg BWI to SFO was cancelled. They rebooked the first leg automatically on Sunday without doing anything for the rest of flights. I ended up cancelling the whole MR. My first ever MR last year was cancelled too thanks to Irene.
#32
Join Date: Nov 2006
Location: IAD/DCA
Programs: AA PP, Hilton/MR Gold
Posts: 743
I've got a good one for everyone. I was originally scheduled to fly XNA-IAH-DCA today, with IAH-DCA on CO1499 which was 5:55pm dept, 9:46pm arrival. So I notice just after noon central today that it was canceled and I was rebooked in Y for the 7:20am Saturday IAH-DCA.
Now, my first call to the CO elite line was downright laughable -- this must be the CO irrops experience I keep hearing about. The Salt Lake City based agent literally said, "well you're rebooked tomorrow, I can't do anything". I hung up, spent some time on my laptop to try and find alternatives and called back. This agent was a bit better and actually did try to find another way home for me, but when it became clear that AAnother AAirline was my only option, she said she couldn't do it. (Really?) Luckily I got to XNA and the contract workers there are very used to dealing with cancellations and were able to get me on AA for XNA-DFW-DCA.
So here is the really good part: (tl;dr can start here) I am now on AA1670 which is supposed to arrive in DCA at nearly _exactly_ the same time my original CO flight was. Yes, I gave up my confirmed seat in F for a middle in AA Y because COUA felt like over-proactively canceling flights. Terrible.
#33
Join Date: Nov 2006
Location: IAD/DCA
Programs: AA PP, Hilton/MR Gold
Posts: 743
Arrived into DCA on AA around 10:15 with barely any precipitation falling. It's gotten worse in the NoVA area over the past 2 hours, but looking at the Reagan arrivals screen (http://www.metwashairports.com/net/d...vals.aspx?t=ra) shows flights have been arriving regularly.
Yes, CO/UA could have operated their _entire_ DEN/ORD/IAH-DCA schedule today instead of canceling everything after 4pm.
Gross.
Yes, CO/UA could have operated their _entire_ DEN/ORD/IAH-DCA schedule today instead of canceling everything after 4pm.
Gross.
#34
Join Date: Jun 2003
Posts: 1,936
If so, that's appalling.
If you accepted the offer of reroute on US, I'm not sure why you're complaining to us.
#35
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,308
United is the major carrier at EWR. Now as someone on a preemptively cancelled flight I wish I had been informed. Never got an email or push notice from my app. Didn't know my flight was cancelled until I went to check in and saw a different flight.
#36
Join Date: Nov 2005
Location: PHL, EWR
Programs: UA Gold; AA; Amtrak Select Plus;HH Diamond;Hyatt Disc;Hertz PC; Total Wine Grand Reserve!
Posts: 2,404
My PHL-SFO-BOI trip today was canceled yesterday at about 1PM. At first I was able to rebook though ORD, but then that was canceled also, so I finally called an agent and just canceled the whole trip since it was a one day turn around. I am furious, as this is quite a minor storm!
So is this the new procedure for UA? Cancel every possible flight when there is any amount of snow forecast? If, so it's going to be a long winter!
So is this the new procedure for UA? Cancel every possible flight when there is any amount of snow forecast? If, so it's going to be a long winter!
#37
Join Date: Jul 2009
Location: IAH
Programs: UA Gold
Posts: 363
Hello folks,
Currently in EWR on a baby mileage run IAH-EWR-PVD same day return. Although nothing's cancelled yet, would it be worth seeing if I could just skip the PVD segments and still receive credit? I'm guessing not, but curious if anyone else has done that.
Thanks!
Currently in EWR on a baby mileage run IAH-EWR-PVD same day return. Although nothing's cancelled yet, would it be worth seeing if I could just skip the PVD segments and still receive credit? I'm guessing not, but curious if anyone else has done that.
Thanks!
Last edited by GoPUBoilers; Jan 21, 2012 at 11:06 am
#38
Join Date: Jan 1999
Location: BWI, MD
Programs: AA Gold, UA Silver, HH Lifetime Diamond, Marr Lifetime Titanium, Avis Presidents
Posts: 337
My Friday ORD-BWI was cancelled just prior to my boarding my 1:39PM SBN-ORD flight (my Friday 5:30PM SBN-ORD had been cancelled Thurs evening). Instead of driving to ORD I turned around rented a oneway and drove from SBN to BWI. It wasn't bad until I came out of Breezewood and hit snow the from Town Hill all the way to Baltimore. Left at 1:30 arrived home at 1:30AM. 13 hour trip, just lucky I had 4WD on the rental :-)
#39
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,075
Departed JFK this morning at 6 am to SFO; it was snowing pretty good and sticking. We were delayed about 20 minutes to get de-iced, but other than that, nothing out of the ordinary. I'm now in IAH about to board my flight back to LGA and everything looks good (knocking wood).
#40
Join Date: Dec 2008
Programs: UA General Member, SPG Gold, Hyatt Platinum, Hilton Silver, Hertz 5-star Gold
Posts: 276
I accepted the US routing because I was told that I had no other choice.
I never got a phone call or email, even though I am registered for flight updates and the original segments were on United metal.
Last edited by iluv2fly; Jan 22, 2012 at 8:53 pm Reason: merge