Access to E+ Seating on UA Flight

Old Oct 30, 11, 8:31 am
  #1  
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Access to E+ Seating on UA Flight

I just booked a r/t through the CO Elite Desk 800# for me, my wife and and our 2 small kids. The outbound flight is operated by UA and the return flight is by CO. For the return flight, the CO person put all 4 of us in the CO "plus" seating based on my Silver status. For the outbound, since it is a UA flight, the CO person did not have access to UA's seat map and told me to call UA directly.

UA is telling me only me and 1 companion can get E+ seats now, not all 4 of us as per CO rules, and to ask at the airport for upgrade on day of flight.

I thought the CO and UA rules have merged so that I was treated the same regardless of which status and which plane. Who's right here?
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Old Oct 30, 11, 8:38 am
  #2  
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It is always metal based. UA 2p (equivalent to your silver status) can only bring one person in to e+. You can ask nicely and hope that the gate agent will do that for you, however, they are under no obligation to do so.
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Old Oct 30, 11, 9:39 am
  #3  
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thanks.
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Old Oct 30, 11, 11:01 am
  #4  
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Originally Posted by MKEFlyer View Post
thanks.
Where did you hear the CO and UA rules had merged? Or were you just hoping?
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Old Oct 30, 11, 12:10 pm
  #5  
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Purchase E+

Given that you are travelling with small kids, I would not risk waiting to the gate. Depending on the flight, there may be no E+ by that time. Better to purchase the E+ supplement for the kids and have all 4 of you together or don't purchase and have them move the 2 of you back to E- (or figure out whether there may be seats in E+ and E- close enough for comfort.

Remember, E+ doesn't do much for small kids because all it does is give you extra pitch.
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Old Oct 30, 11, 1:41 pm
  #6  
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I must have mis-heard the interim rules. Just like the extra room since I'm taller and I also like the front 1/2 of the plane if possible.
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Old Oct 30, 11, 2:24 pm
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Originally Posted by MKEFlyer View Post
I must have mis-heard the interim rules. Just like the extra room since I'm taller and I also like the front 1/2 of the plane if possible.
The front 1/2 of the plane on any CO planes has ZERO extra legroom at all, just like the back 1/2 of the plane, except bulkhead and exitrow.

E+ on CO won't start install til next year.
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Old Oct 30, 11, 5:29 pm
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Originally Posted by ORDnHKG View Post
The front 1/2 of the plane on any CO planes has ZERO extra legroom at all, just like the back 1/2 of the plane, except bulkhead and exitrow.

E+ on CO won't start install til next year.
OP is referring to his outbound flight which is on UA.
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