Consolidated CPU on Awards for UA Premiers Who Hold An Eligible Chase/UA CC {ARCHIVE}
Jun 28, 2012, 3:16 pm
#46
Join Date: Aug 2001
Location: SAN
Programs: 1K-UA/AA, LT PLAT-MARRIOTT(1984), HILTON-GOLD, HYATT-GOLD
Posts: 951
Only time, that I got upset as a Platinum.
I know what you mean, because several years ago, I was #1 for an upgrade and there was ONE empty seat left at the closing of the door.
I remarked about being next for an upgrade, as well as, another FA mentioning it to the First class FA, who said she had already taken care of the situation, nervously to end the questioning.
She had spoken to a 'friend' across the aisle and 1 seat back of me before take off. After the meal service, she upgraded him to the empty seat in First. A rather large younger bro in working clothes, who more then filled up the seat.
On deplaning and First had exited, the Captain was standing next to her, and I said to her 'thanks for the upgrade'. The captain gave her a look , that made her want to disappear. Sorry I did not tell the story to him or report it to main office!
I remarked about being next for an upgrade, as well as, another FA mentioning it to the First class FA, who said she had already taken care of the situation, nervously to end the questioning.
She had spoken to a 'friend' across the aisle and 1 seat back of me before take off. After the meal service, she upgraded him to the empty seat in First. A rather large younger bro in working clothes, who more then filled up the seat.
On deplaning and First had exited, the Captain was standing next to her, and I said to her 'thanks for the upgrade'. The captain gave her a look , that made her want to disappear. Sorry I did not tell the story to him or report it to main office!
Jun 28, 2012, 5:44 pm
#47
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,174
Working for us!!!
I booked two award tickets with separate PNRs using the Club card to pay the fees, and to-day at about T-72hrs both UGs cleared! The seat map showed 18F seats available...Yay!
My husband is the primary card holder, but both of us cleared.
My husband is the primary card holder, but both of us cleared.
Jun 28, 2012, 5:53 pm
#48
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,770
From a memo just put out on 19 June 2012:
Primary cardmembers for certain MileagePlus credit cards issued by Chase are eligible for Complimentary Premier Upgrades (CPU) on the day of departure at the airport when traveling on Award tickets.
Note: Customers must advise the airport agent that they want to be placed on the upgrade standby list and present their eligible credit card. This can only be requested at the airport on the day of departure. This functionality is not available via self-service check in platforms at this time.
Reference: DRS: GG CHASE / GG UP CODE
Primary cardmembers for certain MileagePlus credit cards issued by Chase are eligible for Complimentary Premier Upgrades (CPU) on the day of departure at the airport when traveling on Award tickets.
Note: Customers must advise the airport agent that they want to be placed on the upgrade standby list and present their eligible credit card. This can only be requested at the airport on the day of departure. This functionality is not available via self-service check in platforms at this time.
Reference: DRS: GG CHASE / GG UP CODE
Jul 6, 2012, 1:17 pm
#49
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
Perhaps someone else already posted, but here's the list of eligable cards for CPU upgrades at the bottom.
http://www.united.com/web/en-US/cont...e/default.aspx
http://www.united.com/web/en-US/cont...e/default.aspx
Jul 16, 2012, 12:44 am
#50
Join Date: Mar 2009
Programs: AA Gold, Bonvoy Gold, Hilton Honors Gold
Posts: 40
I read this thread and few other threads and now I am totally confused. I just booked 2 round trip award tickets (for me & my dw) paid taxes using my Chase Mileage Plus Explorer card. I do not have any status in UA. All the 3 legs are booked in XN class which seems like it is upgrade eligible. Since I am the primary card holder I think I should be eligible for CPU and ask to be on UG list. My question is, will my wife also be in UG list as the booking class is XN and the primary card holder benefits pass on?
If not, will having both of us on separate PNR's increase the chances of her being on UG list?
If not, will having both of us on separate PNR's increase the chances of her being on UG list?
Jul 16, 2012, 1:10 am
#51
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 949
I read this thread and few other threads and now I am totally confused. I just booked 2 round trip award tickets (for me & my dw) paid taxes using my Chase Mileage Plus Explorer card. I do not have any status in UA. All the 3 legs are booked in XN class which seems like it is upgrade eligible. Since I am the primary card holder I think I should be eligible for CPU and ask to be on UG list. My question is, will my wife also be in UG list as the booking class is XN and the primary card holder benefits pass on?
If not, will having both of us on separate PNR's increase the chances of her being on UG list?
If not, will having both of us on separate PNR's increase the chances of her being on UG list?
Rules stated here from united.com:
Upgrading award tickets
Premier members who are primary cardholders for certain Chase-issued credit cards are eligible for Complimentary Premier Upgrades when traveling on award tickets on United-operated flights. The following credit cards qualify for this benefit:
MileagePlus Explorer
MileagePlus Explorer for Business
OnePass Plus
World MasterCard for Business
Presidential Plus
Presidential Plus for Business
MileagePlus Club Card
MileagePlus Club Business Card
Complimentary Premier Upgrades on award tickets will be prioritized after the lowest paid fare class. This benefit does not apply to companions traveling on award tickets.
Jul 16, 2012, 8:32 am
#52
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,038
I read this thread and few other threads and now I am totally confused. I just booked 2 round trip award tickets (for me & my dw) paid taxes using my Chase Mileage Plus Explorer card. I do not have any status in UA. All the 3 legs are booked in XN class which seems like it is upgrade eligible. Since I am the primary card holder I think I should be eligible for CPU and ask to be on UG list. My question is, will my wife also be in UG list as the booking class is XN and the primary card holder benefits pass on?
If not, will having both of us on separate PNR's increase the chances of her being on UG list?
If not, will having both of us on separate PNR's increase the chances of her being on UG list?
So is it better to split the PNR when traveling with two on award tix?
Jul 16, 2012, 9:11 am
#53
Join Date: Apr 2012
Posts: 537
Awesome. Is there a requirement to use the card for the fees? Out of habit, I used a different card for two upcoming reservations. I would cancel and rebook, but there is no longer any availability.
Jul 16, 2012, 1:18 pm
#54
Join Date: Jan 2002
Location: Dayton OH
Programs: UA - million Miler
Posts: 180
program has been .......ized
The actual BIS frequent flyers are being relegated to the back of the bus. UA is now providing more benefits that were reserved for FF to their Chase cardholders. It's almost a joke at boarding - there are so many categories of "special privileged" flyers that only a few remain back for general boarding. I've flown over 1.25 million BIS miles and seen my Premier GOLD status dwindle.
Jul 16, 2012, 1:36 pm
#55
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,174
To follow up, the original Sunday flight went mx, we re-booked on the Monday flight and I got the agent to push the UGs to the Monday flight, as by then there were only 2 seats together in F. Coming back the following Sunday our UGs cleared at about T 72hrs: loads are light .
I'm in a similar situation and have the same question. I've got the UA CC and I've booked two award seats on domestic flights for me and my GF, both in XN. We're both 1k. I've received upgrades on XN flights earlier this year so I know the process is working for me.
So is it better to split the PNR when traveling with two on award tix?
So is it better to split the PNR when traveling with two on award tix?
Last edited by iluv2fly; Jul 16, 2012 at 2:09 pm Reason: merge
Jul 19, 2012, 9:40 pm
#56
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,461
Such a frustrating benefit. I'm not on the waitlist for a flight tomorrow. So I called in. After about 15 minutes, the rep found what I must assume is GG CHASE and read it to me.
Usually, as a Gold, the only person available to me at check-in at SFO is someone from AirServ. No way is that person going to be able to figure out how to add me to the list. So now I wait in the Special Services line?
It sounds like, reading back in this thread, that if R and/or RN > 0 at your window, it will probably clear. Otherwise, you disappear into an ancient IT abyss and have to fight your way back onto the list.
Argh.
Usually, as a Gold, the only person available to me at check-in at SFO is someone from AirServ. No way is that person going to be able to figure out how to add me to the list. So now I wait in the Special Services line?
It sounds like, reading back in this thread, that if R and/or RN > 0 at your window, it will probably clear. Otherwise, you disappear into an ancient IT abyss and have to fight your way back onto the list.
Argh.
Jul 19, 2012, 10:20 pm
#57
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,740
Such a frustrating benefit. I'm not on the waitlist for a flight tomorrow. So I called in. After about 15 minutes, the rep found what I must assume is GG CHASE and read it to me.
Usually, as a Gold, the only person available to me at check-in at SFO is someone from AirServ. No way is that person going to be able to figure out how to add me to the list. So now I wait in the Special Services line?
It sounds like, reading back in this thread, that if R and/or RN > 0 at your window, it will probably clear. Otherwise, you disappear into an ancient IT abyss and have to fight your way back onto the list.
Argh.
Usually, as a Gold, the only person available to me at check-in at SFO is someone from AirServ. No way is that person going to be able to figure out how to add me to the list. So now I wait in the Special Services line?
It sounds like, reading back in this thread, that if R and/or RN > 0 at your window, it will probably clear. Otherwise, you disappear into an ancient IT abyss and have to fight your way back onto the list.
Argh.
Jul 20, 2012, 8:33 am
#58
Join Date: Feb 2004
Location: Washington, D.C.
Posts: 535
Another Data Point
Received an upgrade this morning for an award reservation at exactly T-72 hours. Flight is currently booked 23 out of 34 seats according to the UA mobile site.
Additional information: I'm a 1K who holds the Chase MP Club Card. The taxes were paid with the Club Card. Reservation was original booked in XN; now R with the elite upgrade. ^
Additional information: I'm a 1K who holds the Chase MP Club Card. The taxes were paid with the Club Card. Reservation was original booked in XN; now R with the elite upgrade. ^
Jul 20, 2012, 8:48 am
#59
Join Date: Jun 2006
Location: SJC/SFO
Programs: UA lifetime gold; Hilton Gold; Marriott/SPG Plat; Hyatt Discoverist
Posts: 2,954
I am glad to see they finally automatized the process without having to "force my name" on the upgrade list.
It worked for me a few days ago;
Finally I am seeing some changes I like. I also think the list of changes I like is slowly and steadily growing.
It worked for me a few days ago;
Finally I am seeing some changes I like. I also think the list of changes I like is slowly and steadily growing.
Jul 20, 2012, 9:02 am
#60
Join Date: Jul 2010
Location: IAH
Programs: UA nada, Hyatt Disc, Hilton Gold
Posts: 846
Booked a reward ticket for my wife to fly YYT-EWR-IAH and back a few weeks ago; ticket was booked through my account using my miles and fees paid on my Chase card. Wife has no status. She was upgraded on all legs at T-48.