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Consolidated IAH connection time/logistics-Domestic & International

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Old Jul 12, 2016, 7:59 pm
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Last edit by: WineCountryUA
Checking in and departing from IAH:

Terminal C has the most reliably open Precheck and Premier Access security lanes. Consider checking in and clearing security in at Terminal C even if departing from another terminal.

There are no UA check-in counters in Terminal A, even though UA has a few flights that depart from Terminal A. Check in at Terminal B or C.

There is an underground, somewhat slow landside tram system (the Subway) that runs between the basement level of all terminals (plus the on-site Marriott hotel) outside of security. (The Subway was built by Disney and modeled after their PeopleMover ride. It's worth a look if you're into that sort of thing.)

Recommended practices for transiting IAH:

IAH is a huge airport, but all terminals are very conveniently connected by a very frequent, fast airside tram system (the Skyway) inside security. You can pretty much get from any point in the airport to any other point in the airport within about 15 minutes (with a combination of Skyway and a brisk walk) without reclearing security. UA publishes as low as a 35-minute minimum connect time (MCT) at IAH, and while you shouldn't dilly-dally, this is doable on a typical domestic-domestic connection. (It helps if your inbound is not delayed and you're seated towards the front of the plane, of course; your departure flight will be almost fully boarded by the time you get there, but you'll make it.)

Note that the higher-numbered C gates (C29-C45, aka "C South") are directly connected to the E terminal by a walkway. It is usually faster to walk from C South to E (especially the low E gates) than it is to take the train. Similarly, C North (C14-C27) are directly connected to the D terminal, though the Skyway is not really out of the way and is useful if going from a low C gate to a high D gate (C24 to D10, for example). Terminal A and Terminal B are not connected by any walkways, and you must use the Skyway to change to or from these terminals.

For international arrivals: after clearing customs, stay to the left of the baggage re-check belts and follow signs to exit to arrivals (like you're going to curbside). Once in the arrivals lobby, take the elevator or escalator up one floor to find a PreCheck checkpoint and a usually-less-crowded regular checkpoint. If you ignore this advice and proceed up the escalator behind the baggage re-check area, the transit security checkpoint there is often congested and does not have a separate PreCheck checkpoint.

While perhaps not usually recommended, in a pinch, with Global Entry, no checked bags, and PreCheck, it is possible to make a one-hour (or even slightly less) connection by following the above instructions specifically (on a good day, it can take less than 30 minutes from flight arrival to sitting in the Terminal E United Club, as one member reported in the thread). Without Global Entry and with checked luggage (which must be retrieved to go through customs and dropped back off after clearing customs), especially if you are a foreign resident, expect the immigration and customs process to take longer, so allow enough time accordingly. For UA-UA international-international connections (ITI), there is a special immigration line that usually moves pretty quickly, and your baggage will be checked through and does not need to be retrieved to go through customs. No need to collect checked luggage while transiting through IAH. [OneStop]

Again, do not follow signs for international connections up the escalator behind the baggage re-check area; exit to the arrivals waiting area and re-enter one floor above through normal airport security. A map follows for visual learners:

Terminal E arrivals level / departures level:



The marked elevator will spit you out literally directly in front of the PreCheck checkpoint.

Standard UA-UA MCT table for IAH:

Results from ExpertFlyer.com
Code:
Minimum Connect Times:
Connecting at IAH
Incoming airline UA
Outgoing airline UA

STANDARD.D/D...D/I...I/D...I/I.
ONLINE .45 1.00 1.00 1.15
OFFLINE .45 1.00 1.00 1.15
There are lots of exceptions, though, and some specific flights have as low as a 35-minute MCT, which is doable as mentioned above. IAH is a very efficiently designed airport, and you should not worry about what appears to be an abnormally low connection time; if UA says your connection is valid, it is almost certainly doable within the allotted time (notwithstanding delays, of course, and standard advice regarding allowing longer connections for mission-critical travel or travel on separate tickets still stands).

Airport map, courtesy of United Airlines:
Map displays Star Alliance partners only; most non-Star Alliance airlines have domestic operations in Terminal A or international operations in Terminal D




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Old Sep 20, 2019, 10:21 pm
  #91  
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Originally Posted by chavala
For those of us who connect through SFO this change is fantastic. If only all airports could be like IAH!
Hah. Just like if you fly into Gate C7 and have to connect out of C45 - a mile plus walk. Or even better, C7 to E24. But you still have to pass C45 and keep going for another almost mile. Oh, and wait, when did I pass any D gates? Never if you're doing C to E. Even stupider - try to get from C28 to any B gate. Physical connections? No.

And, just like IAD, try to get from any C gates to A gates. Soooo impressed.

Soooo great!

Not.

David
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Old Sep 20, 2019, 11:47 pm
  #92  
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Originally Posted by chavala
For those of us who connect through SFO this change is fantastic. If only all airports could be like IAH!
Over time I have become fond of IAH for international connections and the airport has become much nicer over time. The addition of Clear in the UA terminals and expanded Precheck hours plus renovated lounges are a big plus. But all that said, it doesn't hold a torch to SFO. As Mr. Lee notes, some of the UA connections are quite laborious. At SFO they are all pretty easy, though I suppose Gate 90 to Gate 100 is a bit of a hike (but that's about as bad as it gets).
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Old Sep 21, 2019, 7:33 am
  #93  
 
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Originally Posted by DELee
Hah. Just like if you fly into Gate C7 and have to connect out of C45 - a mile plus walk. Or even better, C7 to E24. But you still have to pass C45 and keep going for another almost mile. Oh, and wait, when did I pass any D gates? Never if you're doing C to E. Even stupider - try to get from C28 to any B gate. Physical connections? No.

And, just like IAD, try to get from any C gates to A gates. Soooo impressed.

Soooo great!

Not.

David
Apparently I hit a nerve. So sorry. And don’t worry, nobody will force you to connect in IAH ever again.
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Old Sep 21, 2019, 9:59 am
  #94  
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Originally Posted by DELee
Hah. Just like if you fly into Gate C7 and have to connect out of C45 - a mile plus walk.
You should probably stop walking in circles. Walking in straight lines, it's about four fifths of a mile from C7 to C45.

Originally Posted by DELee
Or even better, C7 to E24. But you still have to pass C45 and keep going for another almost mile.
Just less than a mile (total, not a mile past C45). And you don't need to pass by C45 if you don't want to. You can go through D terminal.

Originally Posted by DELee
Oh, and wait, when did I pass any D gates? Never if you're doing C to E.
You passed the entrance to D twice on your C7 to E24 walk; once at the main intersection where the C North addition was added, and again near the D/E security. (Admittedly, you'd have to go a bit out of your way to get to D/E security on your walk).

Originally Posted by DELee
Even stupider - try to get from C28 to any B gate. Physical connections? No.
Yes, they're connected, although it's the long way around. C15 is connected to B85.

Originally Posted by DELee
And, just like IAD, try to get from any C gates to A gates. Soooo impressed.
This one is true; A isn't physically connected to the others.

The difference between IAH and IAD, though, is stark; the trains at IAH are actually convenient, not built for a location that might have a terminal in 20 years.

None of these long walks you've mentioned are actually necessary, because you can take the train. Which.. the United app will tell you, if you ask it.

None of this is germane to SFO, though, except to say that I agree, the current numbering system is bad, and this sounds like a massive improvement.

Last edited by jsloan; Sep 21, 2019 at 8:19 pm
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Old Sep 21, 2019, 10:31 am
  #95  
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Originally Posted by chavala
Apparently I hit a nerve. So sorry. And don’t worry, nobody will force you to connect in IAH ever again.
Sadly not true if you fly UA to destinations in the southeast. Or LATAM.

David
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Old Sep 22, 2019, 1:49 am
  #96  
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Originally Posted by DELee
Hah. Just like if you fly into Gate C7 and have to connect out of C45 - a mile plus walk.
Originally Posted by jsloan
You should probably stop walking in circles. Walking in straight lines, it's about four fifths of a mile from C7 to C45.
Yes, if I could walk a circle at IAH, I would. But I can't. I'll buy 0.8 mile walking/running/jogging straight lines but given the crowding along the C spine, you're dodging people (mostly the slow ones who decide to stop randomly) - thus the mile plus (sorta like Mileage Plus but worse ):


Originally Posted by DELee
Or even better, C7 to E24. But you still have to pass C45 and keep going for another almost mile. Oh, and wait, when did I pass any D gates? Never if you're doing C to E.
Originally Posted by jsloan
Just less than a mile (total, not a mile past C45). And you don't need to pass by C45 if you don't want to. You can go through D terminal.

You passed the entrance to D twice on your C7 to E24 walk; once at the main intersection where the C North addition was added, and again near the D/E security. (Admittedly, you'd have to go a bit out of your way to get to D/E security on your walk).
So, by your own statement, the gate "numbering" system at IAH requires you to know that there is a difference between the C North addition gates and the C South gates. For me this is the biggest problem of having to navigate the IAH - knowing which gates are "North" versus "South". And yes, tho' I've never tried it, I could go from C to E through D, but the only options that I was informed of were a) walk or b) go up, up, up to the train, transition between gates, go down, down, down and still walk, walk walk. Oh, and the entrance to finding the escalators (which also weren't working at times) isn't obvious.

Originally Posted by DELee
Even stupider - try to get from C28 to any B gate. Physical connections? No.
Originally Posted by jsloan
Yes, they're connected, although it's the long way around. C15 is connected to B85.
Again, the intrepid UA connecting traveller needs to know that there's "North" and "South" sets of gates within the same "Terminal" at IAH and that there's limitations on being able to get between different Terminals - even knowing that there's a potential train solution - as well as the total path length and travel time required to get between "Terminals".

The other issue I have with the C15 to B8x gates connection is the lack of signage and literally having to have faith that there's an end to the path that will put you in the B8x gates. Or that you'll have even further to go if you're in the lower B gates.


Originally Posted by DELee
And, just like IAD, try to get from any C gates to A gates. Soooo impressed.
Originally Posted by jsloan
This one is true; A isn't physically connected to the others.

The difference between IAH and IAD, though, is stark; the trains at IAH are actually convenient, not built for a location that might have a terminal in 20 years.

None of these long walks you've mentioned are actually necessary, because you can take the train. Which.. the United app will tell you, if you ask it.

The trains at IAH are only convenient if you're switching terminals. With the IAH gate numbering system, why should a traveler need to take the train if they're going from C7 to C29 through C45? And, as shown above, the path length and travel time of using trains going between C North gates and E anywhere gates is ill defined. Again, the UA connecting traveler can't necessarily depend on the "awesome" gate numbering system at IAH because they have to know the difference between which gates in a given terminal are north or south.


Originally Posted by jsloan
None of this is germane to SFO, though, except to say that I agree, the current numbering system is bad, and this sounds like a massive improvement.
Getting back to the thread topic at hand, renumbering at SFO should take into account that most folks won't be expert in the given airport and, specifically numbering gates differently so that Gate 90 isn't assumed to be near by Gate 91.

David
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Old Sep 22, 2019, 11:00 am
  #97  
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The above illustrations have reminded me that IAH is the only airport for which I regularly use the in-app airport maps/directions feature.
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Old Sep 22, 2019, 11:13 am
  #98  
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Originally Posted by DELee
So, by your own statement, the gate "numbering" system at IAH requires you to know that there is a difference between the C North addition gates and the C South gates. For me this is the biggest problem of having to navigate the IAH - knowing which gates are "North" versus "South".
OK, I think I finally understand what you're saying. IAH C is designed sort of like (current) SFO: gates with similar numbers in the C terminal could be a significant distance from one another. I suppose they could use a renumbering there also, to split C North and C South into separate terminals (C and F, maybe).

Originally Posted by DELee
Oh, and the entrance to finding the escalators (which also weren't working at times) isn't obvious.
Flashing blue lights... which are only useful once somebody tells you "follow the flashing blue lights."

Originally Posted by DELee
The other issue I have with the C15 to B8x gates connection is the lack of signage and literally having to have faith that there's an end to the path that will put you in the B8x gates. Or that you'll have even further to go if you're in the lower B gates.
I believe that they point B travelers toward the train because it may be faster than walking in general -- although from C15 in particular, walking is probably the best bet.

Originally Posted by DELee
The trains at IAH are only convenient if you're switching terminals. With the IAH gate numbering system, why should a traveler need to take the train if they're going from C7 to C29 through C45? And, as shown above, the path length and travel time of using trains going between C North gates and E anywhere gates is ill defined. Again, the UA connecting traveler can't necessarily depend on the "awesome" gate numbering system at IAH because they have to know the difference between which gates in a given terminal are north or south.
You don't take the train to get from C7 to C29. I mean, you're making it out to be more difficult than it is. The train stops between the north and south sides of a given terminal (D is basically E North). You only take the train if you are changing terminals, and even then it's sometimes faster to walk (another feature shared by any layout that incorporates both a train and physical connections).

Originally Posted by DELee
Getting back to the thread topic at hand, renumbering at SFO should take into account that most folks won't be expert in the given airport and, specifically numbering gates differently so that Gate 90 isn't assumed to be near by Gate 91.
This, times ten. Then, they should do the same thing, for the same reason, at EWR. And if you want them to change to A B C D E F G H at IAH, well, I can live with that.
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Old Sep 25, 2019, 9:06 am
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Eh, as long as you're healthy and have a reasonable connection time, it's a good idea to walk a bit between flights in the name of reducing chances for blood clots, helping you sleep better on a red eye, etc.
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Old Sep 25, 2019, 6:23 pm
  #100  
 
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Originally Posted by Boraxo
Over time I have become fond of IAH for international connections and the airport has become much nicer over time. The addition of Clear in the UA terminals and expanded Precheck hours plus renovated lounges are a big plus. But all that said, it doesn't hold a torch to SFO. As Mr. Lee notes, some of the UA connections are quite laborious. At SFO they are all pretty easy, though I suppose Gate 90 to Gate 100 is a bit of a hike (but that's about as bad as it gets).
Of course SFO is easier to get around than IAH. United's footprint at IAH is nearly double what they have at SFO.

Daily flights:
SFO -- 290
IAH -- 501
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Old Sep 27, 2019, 6:02 am
  #101  
 
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Follow up post:

I was making a connection at IAH yesterday. Inbound flight arrived at C9 and it only took me about 11 or 12 minutes to walk to B81. The interesting part is coming off the Jetbridge at C9, there was an airport employee holding an electronic sign, looking for two deplaning passengers that were making a connection out of E9 (listing the destination city). He was there to bring them all the way over to E9 in an electric cart. Anyone know if this done on a semi-routine basis for trekking to far away gates or might this have been something pre-arranged by the passengers (a motorized wheel chair service of some sort)?
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Old Sep 27, 2019, 7:10 am
  #102  
 
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Originally Posted by JimInOhio
Follow up post:

I was making a connection at IAH yesterday. Inbound flight arrived at C9 and it only took me about 11 or 12 minutes to walk to B81. The interesting part is coming off the Jetbridge at C9, there was an airport employee holding an electronic sign, looking for two deplaning passengers that were making a connection out of E9 (listing the destination city). He was there to bring them all the way over to E9 in an electric cart. Anyone know if this done on a semi-routine basis for trekking to far away gates or might this have been something pre-arranged by the passengers (a motorized wheel chair service of some sort)?
They certainly never did it for me.
Must be pre-arranged, unless it’s some GS thing.
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Old Nov 22, 2019, 7:50 pm
  #103  
 
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Looking into booking a flight from SAL-IAH-LAX

It will be ticketed through United with a 1hr 35 layover.

SAL - IAH 12:35p - 4:40p
IAH - LAX 6:15p - 8:00p

I will have checked-in baggage.

I don't have Global Entry, though do have Mobile Passport app

Will this be enough time to go through customs, deal with luggage, and get my flight back to LAX?
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Old Nov 23, 2019, 11:02 am
  #104  
 
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Is the wiki still correct about MCT on I/I? There was a schedule change for my flight, YYZ - IAH - CUN. Unless that's considered a D/I because of the preclearance at YYZ, I have a 1.13 connection time, which wiki suggests is illegal. Am I interpreting this correctly?
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Old Nov 23, 2019, 11:20 am
  #105  
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Originally Posted by 26volt
Looking into booking a flight from SAL-IAH-LAX

It will be ticketed through United with a 1hr 35 layover.

SAL - IAH 12:35p - 4:40p
IAH - LAX 6:15p - 8:00p

I will have checked-in baggage.

I don't have Global Entry, though do have Mobile Passport app

Will this be enough time to go through customs, deal with luggage, and get my flight back to LAX?
Tight, but doable. Hopefully there is another later flight to LAX just in case ...

Originally Posted by Zelucifer
Is the wiki still correct about MCT on I/I? There was a schedule change for my flight, YYZ - IAH - CUN. Unless that's considered a D/I because of the preclearance at YYZ, I have a 1.13 connection time, which wiki suggests is illegal. Am I interpreting this correctly?
This is considered D/I because of preclearance at YYZ. Again, somewhat tight, but very doable.
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