Cannot access TK website
Jan 1, 2021, 7:38 am
#1
Original Poster
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Cannot access TK website
For the past two days have been unable to access TK website. Getting red error message as follows:
I tried to post a screenshot but it wasn't accepted.
Ayone else have a problem?
Usig W10 on Firefox.
Thanks!
Error
A technical error has occurred.2136fa81-1d5a-41ff-9cad-0046e7e42ea0
I tried to post a screenshot but it wasn't accepted.
Ayone else have a problem?
Usig W10 on Firefox.
Thanks!
Jan 1, 2021, 8:02 am
#2
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I'm a Mac user and I tried to visit TK.com on Safari and Firefox and there aren't any issues on my side. The website works like normal.
Try deleting cookies and re-try visiting the TK website.
Try deleting cookies and re-try visiting the TK website.
Jan 1, 2021, 8:16 am
#3
Original Poster
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Thanks. I think its firefox in my case. Tried it with Edge browser and that worked but wont save to desktop. Oh well!
Can get into my account with Edge but no flights saved yet we have MAN-MRU booked for late June.
Will see if it resolves itself but may phone them if flights don'e reappear in a day or so.
Can get into my account with Edge but no flights saved yet we have MAN-MRU booked for late June.
Will see if it resolves itself but may phone them if flights don'e reappear in a day or so.
Last edited by daisymay2; Jan 1, 2021 at 8:31 am
Jan 1, 2021, 8:57 am
#4
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Thanks. I think its firefox in my case. Tried it with Edge browser and that worked but wont save to desktop. Oh well!
Can get into my account with Edge but no flights saved yet we have MAN-MRU booked for late June.
Will see if it resolves itself but may phone them if flights don'e reappear in a day or so.
Can get into my account with Edge but no flights saved yet we have MAN-MRU booked for late June.
Will see if it resolves itself but may phone them if flights don'e reappear in a day or so.
If it shows in CMT, it is probably a TK website issue and your trip is OK. If not, then you need to call TK and see what the issue is.
Jan 1, 2021, 9:26 am
#5
Original Poster
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Not my day. Tried to create account with CheckMyTrip and it wont verify it by email.
Managed to create account on phone and it says booking status unknown.
Last edited by daisymay2; Jan 1, 2021 at 9:47 am
Jan 1, 2021, 10:01 am
#6
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
My upcoming QR flight shows as "Confirmed" so I suspect your itinerary has not been ticketed by TK at this time. You may want to call or contact TK on social media to check on it.
Jan 1, 2021, 10:08 am
#7
Original Poster
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Will ring them tomorrow plus ask them on FB or Twitter.
Jan 1, 2021, 10:38 am
#8
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
It could also be something with CMT. But it will put your mind at ease if you reach out the TK and make sure.
Jan 1, 2021, 11:31 am
#9
Original Poster
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Jan 3, 2021, 6:23 pm
#10
Join Date: Sep 2004
Location: YVR
Programs: TK Elite Plus, IC Plat Ambassador, HH Diamond
Posts: 920
For the past two days have been unable to access TK website. Getting red error message as follows:
I tried to post a screenshot but it wasn't accepted.
Ayone else have a problem?
Usig W10 on Firefox.
Thanks!
Error
A technical error has occurred.2136fa81-1d5a-41ff-9cad-0046e7e42ea0
I tried to post a screenshot but it wasn't accepted.
Ayone else have a problem?
Usig W10 on Firefox.
Thanks!
Jan 4, 2021, 8:38 am
#11
Original Poster
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Still cannot access my next flights and have to go via MMB and input the flight booking number.